Euro Car Care Ltd Reviews

Name: Euro Car Care Ltd
Address: Unit 3-4, Beaufort Court Mansfield Road, Derby
Rating: 4.86

4.9 Rating 801 Reviews

97 %

of reviewers recommend Euro Car Care Ltd

Company Reviews

Metrics

Info

4.9

Based on 801 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Euro Car Care Ltd:

Eurocarcare Ltd.
Specialists in Discount Parts, Service & Repair of Citroen, Peugeot, Renault, Fiat & Alfa Romeo. Express shipping daily worldwide. Next day delivery to UK and Europe.

Visit Website

Phone:

01332345869

Email:

parts@eurocarcare.net

Location:

Unit 3-4, Beaufort Court Mansfield Road
Derby
DE21 4FA

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Euro Car Care Ltd 5 star review on 16th February 2022

Mr Jakob E

Euro Car Care Ltd 5 star review on 2nd February 2021

Mr Justin P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“All got to say is it was a nightmare buying parts from this outfit. 1 star”

Helpful Report

Dear Mr G. I assume you are awarding us just one star because you decided to completely ignore the absolutely huge pop-up stating that we do not ship to PO Box numbers. So we refunded your money and asked you for a legitimate billing address to back up your PO Box. You did this and ordered the part which arrived intact and in good time. 2 days in fact UK to NZ. It appears you had an issue with NZ customs & excise judging by the reports it took them a week to contact you for payment and a further 10 days to get a NZ courier to forward it on to you. They in turn took two weeks to get it to you. So, in a nutshell, we did our bit in 2 days. Not what I would call "A nightmare". I do however apologise on behalf of the NZ couriers and Customs officials over there. It is certainly not the normal service we enjoy. As it happens our feedback was beginning to look a bit fake what with all the 5 star ratings from around the globe, so you have probably done us a favour. Have a great day. Regards Mick

“Very fast delivery and good quality~”

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“Big Mick was just so helpful recently when I had just about given up getting my motor home fixed I received his contact details from the Fiat Ducato Owners group on Facebook to which I thank that person. I received the spare part in less than a week to my address in Australia I would thoroughly recommend Euro Car Care Ltd and when I have to I will use them again”

Helpful Report

Bless you Deirdre. It was a pleasure. many thanks for your trust. Kind regards, Mick.

“Brilliant service, super-fast delivery and some good fitting advice came with the purchase. Citroen C4 Grand Picasso rear suspension conversion kit. Would definitely use again.”

Helpful Report

Thank you Stephen. Glad your suspension woes are over Kind regards, Mick.

“good service and fast delivery at a good price”

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“Fast service and excellent parts would recommend to a friend”

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“Awesome service, fast shipping. I Highly recommend Euro car care.”

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“Fantastic service, at a fantastic price. An absolute pleasure to deal with.”

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“Thrilled with the price and super quick delivery. Ordered on Monday. Delivery to Sydney happened on Thursday! Amazing!”

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Thank you Richard. Clearly the wind was with us that day! Kind regards, Mick.

“Great service, fast shipping.”

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“Very satisfied with the service, fast delivery. Thanks”

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“Good communication and swift handling. However part of my address (read fields) submitted was not transferred to TNT so delivery was delayed.”

Helpful Report

Hi, Sorry to hear about the delay. Yes I can see we have omitted part of the address. My apologies for that. We will take more care in future. Thank you for taking the time to respond and still awarding us 4* much appreciated. Best regards

“i import vehicles from uk and i could not claim VAT with your company via dealer which has not a problem with most parts companies as baulky can be more cost effective as transport is no cost”

Helpful Report

Hi Martin. Thanks for the feedback and 5*! I'm not quite sure what you mean by VAT as we do not charge VAT when exporting outside of the EU. Unless you wanted us to ship to a 3rd party at a UK address. If the item is subsequently leaving the EU we just need documented proof for our accountant that it has left the EU. If that can be provided we are happy to refund the VAT which we have done on a number of occasions. Kind regards, Mick.

“Very quick and good quality part”

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“Good service ordered wrong part my fault sent it back money credited into my account no fuss”

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“Delightful to shop with Euro Car Care Ltd. Very customer oriented.”

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Bless your heart Nashon :)

“C4 Grand Picasso (08) Coil spring conversion.. Only been in for one day, but seems like an excellent choice to replace the troublesome air suspension at a fraction of the cost of ongoing repairs or replacement air bags, compressor issues etc,etc.. my local garage charged for 3 hours to fit, including the reset of computer.. Total cost including the spring kit £440.00 ...Citroen main dealers wanted over £1,600 to sort bags and compressor relay.. The ride feels the same. So I’m happy! 😊”

Helpful Report

Hi Gary, So happy that you're happy. Thank you so much for the review and 5* ! Kind regards, Mick.

“Exactly as described and very quick delivery.”

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“All praise for quick response to inquire about the details and compatibility of parts with my vehicle. And all this with very humorous comments. Expedition delivery. Thank you guys. Service rating 5 *”

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“commande reçue rapidement,pieces d'origine,que demander de plus.”

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Euro Car Care Ltd is rated 4.9 based on 801 reviews