Euro Car Care Ltd Reviews

Name: Euro Car Care Ltd
Address: Unit 3-4, Beaufort Court Mansfield Road, Derby
Rating: 4.86

4.9 Rating 808 Reviews

97 %

of reviewers recommend Euro Car Care Ltd

Company Reviews

Metrics

Info

4.9

Based on 808 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Euro Car Care Ltd:

Eurocarcare Ltd.
Specialists in Discount Parts, Service & Repair of Citroen, Peugeot, Renault, Fiat & Alfa Romeo. Express shipping daily worldwide. Next day delivery to UK and Europe.

Visit Website

Phone:

01332345869

Email:

parts@eurocarcare.net

Location:

Unit 3-4, Beaufort Court Mansfield Road
Derby
DE21 4FA

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Euro Car Care Ltd 5 star review on 16th February 2022

Mr Jakob E

Euro Car Care Ltd 5 star review on 2nd February 2021

Mr Justin P

Anonymous

Anonymous // 01/01/2019

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“Easy ordering process, Mick is very friendly and easy to talk to!”

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“Excellent service. Thanks.”

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“VERY SATISFIED”

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“Good parts excellent delivery”

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“Absolutely brilliant service. A Brake Pedal Switch pack that Citroen has on backorder could take 2 weeks - 2 months to arrive and £10 dearer(inc delivery cost) than the part delivered by EuroCarCare within 3 days of ordering. Easy to check parts against OEM numbers on the website didn't need to check with staff as everything was clear on the website. Colin”

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“still waiting for my part after a week, which on its own is not an issue as it's a delivery problem and not a fault of their own, but when they can't be bothered to reply to their email to try to sort it, then I'm afraid that does not look good when I've got a customer waiting for their car and I've got to tell them I can't get in touch with the part supplier.”

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My sincere apologies, No excuses. But here's the reason why. We are a small company and I deal with everything online. Not ideal but many businesses are running lean these days. Sadly I lost a close family member which necessitated that I needed to be elsewhere immediately to care for and relocate my 98 yo mother. I do understand how frustrating it is when enquiries are not responded to, and I endeavour to reply within 48 hours or less. In my defence we do have a phone number clearly advertised. Unlike many online parts sales companies who hide behind a website. kind regards Mick

“I have emailed 3 times regarding my delivery as it has not been received and still have not received a response back”

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Phoebe, please accept my sincere apologies, No excuses. But here's the reason why. We are a small company and I deal with everything online. Not ideal but many businesses are running lean these days. Sadly I lost a close family member which necessitated that I needed to be elsewhere immediately to care for and relocate my 98 yo mother. I do understand how frustrating it is when enquiries are not responded to, and I endeavour to reply within 48 hours or less. In my defence we do have a phone number clearly advertised. Unlike many online parts sales companies who hide behind a website. kind regards Mick

“Thank you for your super service. The product arrived in perfect condition and within the time frame stated. Many thanks, Mick. Wishing you a very merry Xmas. Ray Ward.”

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“Excellent service, great price and really fast delivery, well-deserved 5-star rating”

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“Excellent service got me back on the road. Big thank you”

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“Excellent!!”

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“A Pleasure to deal with. Prats were sent promptly and were well -packed. Thanks for helping out with a hard to find item”

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“You know whenever you've rung the main dealers and had that reassuringly expensive price conveyed to you for that part you need, any lower price is going to be a) welcome but b) approached with caution. I say that because I wasn't fitting the part, (beyond my level of confidence) but I knew that if the compatibility wasn't spot on there'd be all sorts of trouble ahead. Firstly the price here was 53% cheaper than the main dealers including VAT and delivery. It was boxed and a genuine Valeo part was received on super fast next-day delivery, crikey it wasn't ordered until after 2 pm and secondly, the compatibility was spot on. Very, very pleased. We have a few Renaults so will definitely be the first port of call in the future!”

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“Very happy with their service and prompt attention to my query. Also a very quick response to actually obtaining the car part I was after and forwarding it to me in Australia. Thanks but I hope I don’t need your services again in the future .”

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“Quick delivery!!!”

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“Communication from the Antipodes with this supplier was excellent. Fortunately, there are still companies which are willing to provide international service. Regrettably, the parts range is limited and costs are almost double those of prominent UK suppliers who do not ship overseas. Still grateful for this service in lieu of the pathetic (non-existent?) Australian suppliers.”

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“Good communication and fast shipping.”

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“Brilliant service. I was upagainst a deadline,and you got parts to us within about 18 hours. Problems getting card payment authorised, but Mike got it sorted. Thank you Mike. You're a star 👍”

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“This mob is absolutely amazing to deal with, I cannot recomend them enough for supplying parts to Australia.”

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“As always first class service from the team.”

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Euro Car Care Ltd is rated 4.9 based on 808 reviews