Euro Car Care Ltd Reviews

Name: Euro Car Care Ltd
Address: Unit 3-4, Beaufort Court Mansfield Road, Derby
Rating: 4.86

4.9 Rating 801 Reviews

97 %

of reviewers recommend Euro Car Care Ltd

Company Reviews

Metrics

Info

4.9

Based on 801 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Euro Car Care Ltd:

Eurocarcare Ltd.
Specialists in Discount Parts, Service & Repair of Citroen, Peugeot, Renault, Fiat & Alfa Romeo. Express shipping daily worldwide. Next day delivery to UK and Europe.

Visit Website

Phone:

01332345869

Email:

parts@eurocarcare.net

Location:

Unit 3-4, Beaufort Court Mansfield Road
Derby
DE21 4FA

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Euro Car Care Ltd 5 star review on 16th February 2022

Mr Jakob E

Euro Car Care Ltd 5 star review on 2nd February 2021

Mr Justin P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fast and nice”

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“Livraison ultra rapide 3 jours montage facile merci”

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“AWFUL! Do not buy! I bought a height sensor for my citroen and its not fit for purpose! It is wired up the wrong way so the car goes down when it should go up! It has cost me over £600 at the citroen dealers to identify the fault and they advised me the computer has been damaged and needs replacing at a cost of over £1500!! I have been unable to drive my car for several weeks. I am a front line NHS worker with limited funds and will be seeking a refund and compensation for the stress and hardship caused.”

Helpful Report

Hello Gino. Thank you for taking the time to review. I realise these are stressful times. Especially if you are an NHS frontline worker. Which I notice you mention here, but not on your initial email to us. I will simply post the email I responded to you. Readers can draw their own conclusion. As it has been 11 days since your initial complaint, I assume the issue has been er.. rectified. If you feel like changing your star rating it would be appreciated. Dear Mr A. Thank you for your email. Our parts are genuine and new. The chances of them being faulty from new is virtually nil, but it is possible. This is an issue that is reasonably common. Firstly we must assume that this is being fitted to the Front and NOT the rear. As it is not suitable for the rear. That being so I suggest that the unit has been fitted incorrectly. This is quite a common error. Basically the actuating quadrant works through roughly a 90 degree arc. 12 O'clock to 6 O'clock. If the quadrant is set incorrectly during installation it will work from 6 O'clock to 12 O'clock effectively reversing the action. We have come across this before on a number of occasions because when the sensor becomes worn this can happen all by itself. And we also know that there will be absolutely no damage whatsoever to any other component. This would be a very quick fix and would take but a few minutes. I would have a word with your Citroen dealer. Kind regards Mick I wouldn't be going back to THAT dealer again.

“THANK YOU FOR PROMPT SERVICE AND DISPATCH OF GOODS. EXCELLENT WILL DEFINATELY USE AGAIN”

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“Excellent response time on initial inquiry, delivery was prompt, parts fitted correctly”

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“Very fast delivery and a good product I recomend this supplier”

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“Quick reply to my query, great service.”

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“Very impressed with the service. This was the first time I've ordered from Euro Car Care - The part I wanted was difficult to source as the part that was originally on my vehicle was not an original part. Also, the price was half of that advertised on e-bay from other suppliers. After e-mailing Euro Car Care with my registration number to them just to be sure I had selected the right part, I placed the order. Will definitely use them again!”

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“Great online car parts website. Great Service.”

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“Excellent service very helpful. Supplied that part I needed promptly, even citreon main dealers couldn't get the part for me,most delivered on time without any issues. Diffentley will recommend.”

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“Very pleased with our purchase , very fast posting and a very reasonable price . Will keep details for future reference”

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“Delivered 12hours after ordering.. brilliant and fast service. Quality of item is fab”

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“This is a excellent place to find your original parts. No universal parts. All original factory parts. I am simply amazed. Mick & mick have been there every step of my ordering process. They were speedy in answering all my questions no matter how small they were. Fantastic store with fantastic people.”

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“Perfect service. friendly aproach. thank you Mike for your advice. thanks for fast delivery.”

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“Excellent service”

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“Hi lads Very pleased with your service not so much the Delivery....they told me thursday so I waited round the house all day and it never came but they delivered the next day so not so bad, Havent fitted the kit yet so cant comment on that.”

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“Hi Mick thanks for letting me submit a review I have found the experience of ordering parts better than ordering local very fast very prompt and correct parts I will order from you again great expiriance”

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“Thank you very much”

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“I was looking for a set of coil springs to replace the pneumatic suspension on my 2008 Citroen C4 Picasso (Exclusive model). The compressor failed again after just 4 years of use. Mick was very helpful on the phone so I ordered a set and they arrived via DPD (timed delivery) next day. The car was back on the road quickly and the handling is now superb - much better than the original poorly designed and unreliable Citroen suspension. Thank you Eurocarcare for a first class service.”

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“Oil filter arrived on time. Fits fine. Really pleased. Thanks”

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Euro Car Care Ltd is rated 4.9 based on 801 reviews