Euro Car Care Ltd Reviews

Name: Euro Car Care Ltd
Address: Unit 3-4, Beaufort Court Mansfield Road, Derby
Rating: 4.86

4.9 Rating 801 Reviews

97 %

of reviewers recommend Euro Car Care Ltd

Company Reviews

Metrics

Info

4.9

Based on 801 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Euro Car Care Ltd:

Eurocarcare Ltd.
Specialists in Discount Parts, Service & Repair of Citroen, Peugeot, Renault, Fiat & Alfa Romeo. Express shipping daily worldwide. Next day delivery to UK and Europe.

Visit Website

Phone:

01332345869

Email:

parts@eurocarcare.net

Location:

Unit 3-4, Beaufort Court Mansfield Road
Derby
DE21 4FA

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Euro Car Care Ltd 5 star review on 16th February 2022

Mr Jakob E

Euro Car Care Ltd 5 star review on 2nd February 2021

Mr Justin P

Anonymous

Anonymous // 01/01/2019

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“Good mail support, fast delivery. Will mount the part soon, hope everything will work. Mounting instructions would have been appreciated. I liked a lot the funny tone of your emails and website, made me smile several times. Thank you, take care, Erwan”

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“Exactly what I ordered and quick delivery. Thanks!”

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“very good service and excelled quallity”

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“Quick response, excellent quality on item and extremely fast delivery to Norway by TNT.”

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“I really appreciated the reply from Mick who offered his time to convince me that the payment set-up with PayPal was safe. I now await my delivery. Thank you guys.”

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“Great communication and advice.”

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“Thanks very much Mick and Mick. Parts arrived well packed and on time. Nice that they were genuine Citroen parts. Would give you 5 stars but can't seem to do so on this email. But you can have them anyway!”

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“Great services highly recommend”

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“Brought part after paid got told on back order 7 days later still awaiting refund AVOID”

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Dear Mr Clark. I think you are vilifying the wrong company. Your item was purchased at 7.42pm on the 27th and packed for dispatch the following morning. Royal mail have your signature signed on the 29th. Stock was available. There has never been a back order. Maybe you could revise your review? Kind regards, Mick.

“Great communication and service from Mick and his team. I live in NZ and own a rare European car. Mick has helped me find parts that I have been unable to find in NZ or Australia. Awesome job!”

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“I have had confirmation of my Pug 205 Bearing order to be air posted to New Zealand, but have not heard yet regarding the Tracking number for the small parcel. To be able to track & trace I DO NEED the Tracking Number. Note I do expect the delivery to N.Z. will take about 10 days, as that is typical from UK”

Helpful Report

Hi Don, My apologies. The items were available on your initial enquiry. But on ordering appear to have gone onto back order. Unfortunately I was out of the country at the time and this fact slipped through my net. It was sheer luck that I spotted your review as this is NOT a regularly monitored method of enquiry. I have located an alternative supplier and will be posting off your bearing today. However Posted orders are not trackable once they leave the UK. Trackable post is more expensive than standard TNT. Again, my apologies for the delay, hopefully this will be with you very soon. Kind regards Mick

“very helpful does what it says on tin”

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“Highly efficient in getting us back on the road. A major dealer told us it would take 8-10 weeks to get a part from Italy to Australia. Eurocarcare got the part to us in 5days. Just brilliant really.”

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“Very good prompt service . Great website ,clear and easy to understand. This is my second trade with you ,I have been very impressed with your service. Regards Don Maginness”

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“Excellent service as usual and super quick delivery to Australia thanks Micks”

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“Great service and quick delivery, after days of searching for my parts this was the only supplier I could find that had the conversion kit for citroen air to springs, Very happy”

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“They helped me find the right part for an older car which I could not source in Australia. There were no original parts available from the manufacturer anywhere to be found, but they sourced an after market part for me. It arrived quickly and fitted perfectly. It was a very satisfying experience. They will be my first "go to" company for any future parts When my mechanics can't source anything. The pricing and delivery costs were good as well. It saved me approximately a third of the price of what it would have cost if the manufacturer had had original parts available.”

Helpful Report

“Michael at Eurocare was very helpful, giving us great help to find an obscure and not readily available part”