Euro Car Care Ltd Reviews

Name: Euro Car Care Ltd
Address: Unit 3-4, Beaufort Court Mansfield Road, Derby
Rating: 4.86

4.9 Rating 801 Reviews

97 %

of reviewers recommend Euro Car Care Ltd

Company Reviews

Metrics

Info

4.9

Based on 801 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Euro Car Care Ltd:

Eurocarcare Ltd.
Specialists in Discount Parts, Service & Repair of Citroen, Peugeot, Renault, Fiat & Alfa Romeo. Express shipping daily worldwide. Next day delivery to UK and Europe.

Visit Website

Phone:

01332345869

Email:

parts@eurocarcare.net

Location:

Unit 3-4, Beaufort Court Mansfield Road
Derby
DE21 4FA

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Euro Car Care Ltd 5 star review on 16th February 2022

Mr Jakob E

Euro Car Care Ltd 5 star review on 2nd February 2021

Mr Justin P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I'm in Adelaide. Exhaust bracket $30.00 Euro Car Car 5 days del $120.00 Local Renault dealer Ex Melbourne,they don't even have them in stock. French and Italian car companies should thank Euro Car Care as no one in their right mind in Australia would buy one of their vehicles with spares at such rediculous prices. Adding on the freight cost,you are still miles ahead.”

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“Amazing service. Received the items in 7 days, and I am in New Zealand on the other side of the planet.”

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“Swift and speedy service”

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“usual good service”

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“Answered query quickly, and part arrived as promised. Excellent.”

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“Really happy with the professionalism of this company.found me a clutch when others couldn't.thanks again will definitely be shopping with you again. Cheers....”

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“Communication was excellent. Goods were well packaged. Shipping was fast. Excellent service!”

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“Thanks Mick. Great communication and a pleasure to work with! David”

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“Wasn’t the same as in the photo”

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Thank you for your feedback Cormac. Yes, you are absolutely correct the photo showed a non-adjustable gear shift rod. But we supply a fully adjustable version to ensure a perfect fit and smooth gear change. For this I apologise. Rest assured that I have now replaced the image to accurately represent the sheer fabulousness of our product. Kind regards Mick

“impeccable parfait”

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“A difficult part to find. Brand new. Good delivery time. Only one negative - didn’t come with bolts to bolt it to the car but did come with nuts for the A shape bracket.”

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“Top seller,thanks”

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“I have had no problems with my order, kept informed upto the goods arrived, I have not had them fitted yet as it is booked in for the 1st of Feb”

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“Easy ordering process, Mick is very friendly and easy to talk to!”

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“Excellent service. Thanks.”

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“VERY SATISFIED”

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“Good parts excellent delivery”

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“Absolutely brilliant service. A Brake Pedal Switch pack that Citroen has on backorder could take 2 weeks - 2 months to arrive and £10 dearer(inc delivery cost) than the part delivered by EuroCarCare within 3 days of ordering. Easy to check parts against OEM numbers on the website didn't need to check with staff as everything was clear on the website. Colin”

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“still waiting for my part after a week, which on its own is not an issue as it's a delivery problem and not a fault of their own, but when they can't be bothered to reply to their email to try to sort it, then I'm afraid that does not look good when I've got a customer waiting for their car and I've got to tell them I can't get in touch with the part supplier.”

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My sincere apologies, No excuses. But here's the reason why. We are a small company and I deal with everything online. Not ideal but many businesses are running lean these days. Sadly I lost a close family member which necessitated that I needed to be elsewhere immediately to care for and relocate my 98 yo mother. I do understand how frustrating it is when enquiries are not responded to, and I endeavour to reply within 48 hours or less. In my defence we do have a phone number clearly advertised. Unlike many online parts sales companies who hide behind a website. kind regards Mick

“I have emailed 3 times regarding my delivery as it has not been received and still have not received a response back”

Helpful Report

Phoebe, please accept my sincere apologies, No excuses. But here's the reason why. We are a small company and I deal with everything online. Not ideal but many businesses are running lean these days. Sadly I lost a close family member which necessitated that I needed to be elsewhere immediately to care for and relocate my 98 yo mother. I do understand how frustrating it is when enquiries are not responded to, and I endeavour to reply within 48 hours or less. In my defence we do have a phone number clearly advertised. Unlike many online parts sales companies who hide behind a website. kind regards Mick

Euro Car Care Ltd is rated 4.9 based on 801 reviews