Euro Car Care Ltd Reviews

Name: Euro Car Care Ltd
Address: Unit 3-4, Beaufort Court Mansfield Road, Derby
Rating: 4.86

4.9 Rating 817 Reviews

97 %

of reviewers recommend Euro Car Care Ltd

Company Reviews

Metrics

Info

4.9

Based on 817 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Euro Car Care Ltd:

Eurocarcare Ltd.
Specialists in Discount Parts, Service & Repair of Citroen, Peugeot, Renault, Fiat & Alfa Romeo. Express shipping daily worldwide. Next day delivery to UK and Europe.

Visit Website

Phone:

01332345869

Email:

parts@eurocarcare.net

Location:

Unit 3-4, Beaufort Court Mansfield Road
Derby
DE21 4FA

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Euro Car Care Ltd 5 star review on 16th February 2022

Mr Jakob E

Euro Car Care Ltd 5 star review on 2nd February 2021

Mr Justin P

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“no parcel tracking number Please reply to my email. Your bill that came out, paid but got a refund, very confused and no refund came to my credit card.”

Helpful Report

Dear Sakda. Thank you for taking the time to award us a one start review. With respect, I would suggest that the time may have been better spent reading the multiple emails that I sent you explaining the situation. As you point out, your were instantly refunded by us as unfortunately we were unable to fulfill your order. As you may or may not be aware, Paypal payments & refunds are instantaneous . However, Credit/Debit card refunds take one or two days. Certainly here in the UK. This is the banks doing and not ours. Things may be different in Thailand. Once again, I apologise for any inconvenience caused and trust that your refund will have by now reached your bank. Kind regards. Mick

“Initially i could not find how to order.This was resolved and I believe service is excellent .I have previously used the site ,will used it again and advise other Renault owners to get on the site”

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“Impossible de trouver ces pièces chez les grands distributeurs de parts... ? Eurocarcare. Expedition dans un temps RECORD à l'étranger, rien de superflu... Je ne croyais pas que des entreprises de ce genre existaient encore, il n'y a qu'en UK qu'on trouve de tels passionés. merci. J'ai même fait une video youtube pour feter ça : https://youtu.be/QOCSVrhAP98”

Helpful Report

Merci d'avoir pris le temps de nous donner des commentaires aussi positifs, et aussi d'avoir fait une excellente vidéo sur youtube. J'espère que cela ne vous dérange pas, mais j'ai ajouté un lien vers votre vidéo sur notre page Web. Si vous préférez, je supprimerai le lien. S'il vous plaît laissez-moi savoir vos pensées. Merci encore Sincères amitiés, Mick

“Great experience.”

Helpful Report

“I received my citroen parts, delivered to Australia, in about a week. Just amazing. I haven't fitted them yet but I think the service was fabulous.”

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“Euro Car Care are a breath of fresh air. It is so satisfying to be confident that you are buying the right part, and that best possible advice is always available. Service is first class and demonstrates real commitment to customers. Would not go anywhere else. I am in Brisbane, Australia and Euro Car Care runs rings around the service and reliability that I had been receiving locally. Well worth a slightly higher freight cost…….and even then parts arrive more quickly than they had from local suppliers.”

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“Deadly service, only fault was the postage. Id rather it was just sent Royal Mail or something rather than TNT. £17 shipping for a £2.50 o-ring is a little mad, but still happy that I got it and great service otherwise!”

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“Always fast on delivery, cannot fault. Thanks.”

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“Excellent service and very quick delivery. Will definitely use again...”

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“Fantastic pricing and super fast delivery from UK to Australia. Very impressed”

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“Thank you. I’m very particular who “handle my parts” Thanks for your attention. Big Al”

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“Fast shipping and accessible parts. If you have a question the staff has quick response”

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“Mick provides superior service to Canada! If any part is not listed on the website you just request and it's added quickly for an efficient and safe checkout process. Quick shipping to Canada too! Thank you EuroCarCare!”

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“Item arrived quickly, very happy with the service.”

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“Great services.”

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“Great service.”

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“Hi Mick. Well once again your company has excelled. Received the part for my Citroen, now installed. Hopefully the seals don't blow on this one. As with last delivery ,TNT Europe well organised, not so here in Australia. Since FEDEX takeover, it's a basket case to get hold of anyone re delivery. Once again, many thanks. Regards, Tony D.”

Helpful Report

Thank you Tony. We does our best. Historically TNT have been both efficient and cost effective. Virtually bullet-proof for many years. We did start out using Fedex a number of years ago, but we had to drop them. What a shower. So when they announced the merger our hearts collectively dropped. It has taken a good couple of years for the crapness to invade the system like some sort of corporate cancer, but it is slowly happening, and we are very sad about this. We hope things will improve with time. Thanks again Tony

“Speed sensor for my Peugeot boxer arrived on time and is of excellent quality £45 delivered as opposed to the quote of £170 from the dealer Mick responded to my email enquiry and was very helpful”

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“Sadly would NEVER use this outfit. Emailed &phoned for a part I was needing urgently, was told I’d need to contact a member of staff who was working from home, Emailed him twice, and have heard nothing! I’d go elsewhere if you need parts”

Helpful Report

Dear Rod. Firstly, I must apologise for not being able to supply you with a part for your car. Unfortunately, I was called away due to a family crisis which involves the care of my 97-year-old mother, whilst my only other relative who was my mother's carer is -as I type this- on life support. I do realise that it is vitally important that you don't have to catch a bus or walk, and to that end, I am now working from 200 miles away. Desperately trying to catch up on a huge backlog. Again I sincerely apologise for the inconvenience I caused you and hope you managed to find the car part you needed elsewhere. Best regards Michael

“Great service, super fast postage. 5 stars Thanks”

Helpful Report

Euro Car Care Ltd is rated 4.9 based on 817 reviews