Eureka Physiocare Reviews

Name: Eureka Physiocare
Address: Eureka Physiocare Ltd, Hafren House, 5 St Giles Business Park, Pool Road, Newtown, Powys, SY16 3AJ, Newtown, Powys
Rating: 4.85

4.9 Rating 568 Reviews

97 %

of reviewers recommend Eureka Physiocare

4.9

Based on 568 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Eureka Physiocare:

Eureka Physiocare is a fast-growing, vibrant business with a mission to make physical therapy even more rewarding! Working with clinics throughout the UK, Eureka Physiocare has a range of carefully-selected, top-quality products which reduce your costs and improve treatment outcomes. This approach means we free up physiotherapists’ time to focus on what makes money!

Visit Website

Phone:

01686 625 752

Email:

sales@eurekaphysiocare.com

Location:

Eureka Physiocare Ltd, Hafren House, 5 St Giles Business Park, Pool Road, Newtown, Powys, SY16 3AJ,
Newtown
Powys
SY16 3AJ

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Eureka Physiocare 5 star review on 18th December 2020

Paul H

Anonymous

Anonymous // 01/01/2019

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“Ordered a post op shoe size 5 to 7. Woman's medium. It would barely fit a size 5 so definitely not large enough for me being a 7. My toes hung right off the end of it. . With the cost of postage being more than the shoe it wasn't worth sending it back. The company expected me to pay to return it and then pay again for another one to be posted out. Not impressed at all . The shoe was not fit for purpose and misrepresented.”

Helpful Report

Hi Elise. Thank you for your review and your feedback. We will pass this on to the product development to investigate and consider. Apologies for the hassles this has caused you

“Always excellent customer service.”

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Thanks Robbie! Great to support you!

“Always great service and products from Eureka!”

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Thanks Julie! Always a pleasure to support yourself and the clinics!

“Always a great experience when using Eurela Physiocare, quick delivery and always someone on hand to answer any questions you may have”

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Thanks Lisa!

“Received Order next day. Present and correct. Very impressed. Skittles a nice,fun touch too!”

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Thank you Tim. Each order we send will have some sweets inside :)

“Friendly, helpful and always quick delivery- thank you.”

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“Walker boot is a spare for indoors I have one for outdoor”

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“Brilliant product and fantastic service”

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“always very helpful if we need to speak in person, easy to place orders and fast delivery times, well packaged.”

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“Great customer service and happy to help you quickly if there any issues with orders or deliveries.They have a good range of physio stock to choose from too.”

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“Great products. Good service. I was disappointed recently when there was a delay in receipt of my goods for 2 weeks and wasn't informed of the delay( due to goods not being in stock).”

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“Ordered three Flexil resistance bands to replace those I already use for arthritis physio. Communication from Eureka Physiocare was excellent and the bands arrived quickly, thank you. First time using this company and will use them again.”

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Thanks for your feedback Michael! Great to support you!

“Very attentive Good communication Always willing to help .”

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“Great prices and delivery, staff always helpful if you have a query. Great all round service.”

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“Excellent service. Placed order, next day received it. So prompt. Except I had ordered wrong item. Telephoned and explained so helpful. Returned order and refund immediately supplied and had already then ordered correct item which again arrived next day.”

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Thank you!

“Always excellent with very helpful staff if needed. They have an excellent list of things to buy for our practice at very reasonable prices”

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“A few delivery miscommunications but Eureka did their bit made it all right. Very happy with our kit. 3 new couches 4 new saddle stools. And will definitely be back for more as things progress.”

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Thank you for your review!

“Prompt service good prices. Great communication”

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“Brilliant helpful customer service.”

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“Excellent piece of kit, thank you.”

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Eureka Physiocare is rated 4.9 based on 568 reviews