Eternity The Jewellers Reviews

Name: Eternity The Jewellers
Rating: 4.70

4.7 Rating 853 Reviews

93 %

of reviewers recommend Eternity The Jewellers

4.7

Based on 853 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Eternity The Jewellers 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

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“I bought white gold twist earrings, they are beautiful and they were delivered free. Great service. One happy lady.”

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Posted 5 years ago

“Good price , speedy delivery. thankyou...”

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Posted 5 years ago

“Just received sekzy watch delivered on time very pleased With the watch and service many thanks”

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Posted 5 years ago

“Product was delivered on time and as stated and was exactly what I was expecting. Very easy process - thank you”

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Posted 5 years ago

“Poor packaging, the watch was upside down in presentation box , small thing I know but it’s presentation that counts”

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Posted 5 years ago

“Hi I bought a Seksy watch but exchange for another colour. The Staff could not be more helpful. My watch is beautiful and the Company and Staff excellent would give 10 stars if I could ! Linda Cliff”

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Posted 5 years ago

“Quick and efficient service, very pleased with purchase.”

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Posted 5 years ago

“I was sent completely the wrong item as the item I ordered was out of stock.”

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Posted 5 years ago

This was our mistake. We posted the incorrect watch due to an error with an image as the one shown on the website at the time of purchase was incorrect. The image has now been removed. We have contacted the customer to explain and offered to cover all her costs incurred and apologise for any inconvenience caused for this genuine error.

Posted 5 years ago

“Fast delivery, beautiful watch, really pleased with purchase, thanks very much!”

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Posted 5 years ago

“Very welcome impressed with quality and great service”

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Posted 5 years ago

“My partner love the earrings and the look on her face when she opened them”

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Posted 5 years ago

“I ordered a Seksy watch on a Black Friday deal, the price was good & included free P&P which always makes a big difference! It arrived on time and looks great!”

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Posted 5 years ago

“Was very happy with my watch. Delivered promptly as I was promised. Would definitely use again”

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Posted 5 years ago

“Excellent item and a great price ,With the plus of a very good quick service would fully recommend to anyone five star all the way from me .”

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Posted 5 years ago

“My great granddaughter will love this”

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Posted 5 years ago

“Fantastic service from the start”

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Posted 5 years ago

“not received”

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Posted 5 years ago

Hi Tracey We are sorry to hear that you have not received your earrings. We have, as you know, attempted to track and trace the parcel which was dispatched on 29th November (the same day as date of purchase). Unfortunately Royal Mail are unable to provide any further information except that the parcel is within their network. We can only apologize for any inconvenience caused and can assure you of our best intentions at all times. We will message you privately with a proposed solution. Team Eternity

Posted 5 years ago

“Really pleased with my purchase of the Celtic bracelet, it's well made but looks delicate, the sort of jewellery piece you could wear day to day. Ordering was easy and delivery was fast will definitely order from this company again.”

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Posted 5 years ago

“Service fantastic gold wrist chain in perfect condition”

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Posted 5 years ago

“Really pleased with the quick service and delivery, and the bracelet is lovely delicate yet sturdy enough to wear every day, will definitely order more from this company, also prices are very competitive.”

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Posted 5 years ago

Eternity The Jewellers is rated 4.7 based on 853 reviews