Eternity The Jewellers Reviews

Name: Eternity The Jewellers
Rating: 4.72

4.7 Rating 834 Reviews

93 %

of reviewers recommend Eternity The Jewellers

4.7

Based on 834 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Eternity The Jewellers 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

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“Easy to use website, ordered a bracelet that was packaged well and great quality. Will definitely use again, highly recommend”

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Posted 3 days ago

“Very pleased with my purchase of mens watch. It arrived quick and nicely packed in a lovely pouch. It's a present for someone special. I'm sure they'll be very happy with it, the watch has beautiful features, stylish. Lightweight and eyecatching. Great bonus with having the date on it and being waterproof. Good quality & value. Thank you, kind regards moira.”

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Posted 3 days ago

“Not what I was expecting to receive, poor quality. The gold running off the heart into the silver”

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Posted 1 week ago

Hi Morton I am sorry to hear that you are disappointed with your charm. We literally sell thousands of these every year and we have almost zero negative feedback. I am happy to send another charm to of your choice as a gesture of goodwill from Eternity. Feel free to reach out to us to discuss via info@eternitythejewellers.co.uk. Team Eternity

Posted 1 week ago

“Why send me a massage to review something that I haven't received?? Taken my money and they sent me nothing. I sent an email asking where my purchase was and received no answer!!!”

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Posted 1 week ago

“Ordered a 50th rose gold nomination charm to be delivered in time for my wife’s birthday. Received a plain one, got in touch with them and they replied after my wife’s birthday but wanted me to send the wrong order back like it was my fault”

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Posted 1 week ago

“Super quick delivery and grandson very pleased with his new watch!”

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Posted 2 weeks ago

“Arrived in time for christmas present for my soon to be 11 year old. Its a perfect watch for him. He wanted smart watch but in his schools smart watches are not allowed so wasnt sure which watch to buy. But once he started wearing this he never tales it off and loves wearing it all the time. Looks very smart and comfprtable on him.”

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Posted 2 weeks ago

“Lovely present just what I was looking for my grandaughter thank you”

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Posted 2 weeks ago

“At the busy Christmas time, Eternity were fantastic in every respect. They quickly refunded when I “bought” something not in stock. They answered queries by phone. And the in stock earrings arrived super fast and are exactly as described/shown. Great product. Definitely recommend and huge thanks Eternity. Tops all round.”

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Posted 3 weeks ago

“Fantastic service. I ordered a charm for a nomination bracelet. They called to say they did not have the actual charm I had ordered but offered a number of alternatives. It arrived within a couple of days and it was beautiful. So pleased.”

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Posted 3 weeks ago

“As described beautiful fast delivery my daughter loved it thank you”

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Posted 3 weeks ago

“Bought my mam a little charm for her bracelet and she loved it, great price and quick delivery and packaging will definatley be using you again :)”

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Posted 3 weeks ago

“Hi, unable to do a review at present as the watch is still waiting to be given to the recipient due to Royal Mail not delivering in time for Christmas. I would have given 4 stars if it had arrived on time.”

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Posted 3 weeks ago

“First time using this company and very impressed with the fast delivery and service will definitely recommend them and use them again”

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Posted 1 month ago

“Was a lovely necklace just a bit to thin so had to return and down to guidance of royal mail who had some how give me wrong info . GREG who phoned me personally to explain exactly what was going on and submitted my refund straight away I'm sorry about my last review thanks so much for your help hopefully order something again soon”

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Posted 1 month ago

“Very nice watch , Partner is happy Thank you”

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Posted 1 month ago

“Really good quality product, my partner is very happy with her gift.”

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Posted 1 month ago

“Great quality and fast delivery , really pleased”

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Posted 1 month ago

“I found the watch I was looking for at an unbelievably good price. Phoned to check it was the right one and found them extremely helpful in providing all the information I needed. Very fast delivery and well packed. Highly recommended company. Thank you.”

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Posted 1 month ago

“Quick and easy service. Kept informed up to delivery.”

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Posted 1 month ago

Eternity The Jewellers is rated 4.7 based on 834 reviews