Eternity The Jewellers Reviews

Name: Eternity The Jewellers
Rating: 4.70

4.7 Rating 847 Reviews

93 %

of reviewers recommend Eternity The Jewellers

4.7

Based on 847 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Eternity The Jewellers 5 star review on 9th January 2025

Anonymous

Anonymous // 01/01/2019

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“Easy to order, plenty of choice and good prices. Highly recommended.”

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Posted 1 week ago

“Good little watch,my sons first watch.Digital and Analogue,helps him tell the time.Quick Delivery.”

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Posted 1 week ago

“Perfect shape, colour bright, all perfect”

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Posted 1 week ago

“Prompt delivery from date of order. Gift arrived in excellent condition and was presented very well. Gift packaging was also very good. I would use Eternity again.”

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Posted 2 weeks ago

“The jewellery pieces that I have bought are absolutely stunning just as described and absolutely beautiful pieces of gold that I can not wait to wear”

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Posted 3 weeks ago

“To be honest not happy the back of the klasp keeps popping open leaving my earring to fall out considering I've paid 350 pound very disappointed”

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Posted 3 weeks ago

Hi Nikita We are really sorry to hear about your earrings. This is most unusual and unfortunate. We do now have an alternative pair of earrings with a stronger fitting available , see link below:- https://www.eternitythejewellers.co.uk/search/77121383. We can arrange for these to be swapped over for you - please let us know. Kind regards Team Eternity

Posted 3 weeks ago

“Very pleased with my new earrings”

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Posted 3 weeks ago

“Won't order again. Ordered on the evening of the 6th Feb. In the evening. As per the delivery information on the website the order should then left 7th Feb. Only received my tracking number 11 Feb. This after emailing for information on the 8th Feb. Royal mail only delivered on the 18 Feb after paying for 2 to 3 day delivery. Due to the delay the gift wasn't in time to be sent to South Africa.”

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Posted 1 month ago

“My stepdaughter was very pleased with the ring”

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Posted 1 month ago

“very pleased with service and the product 5*”

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Posted 1 month ago

“Easy to use website, ordered a bracelet that was packaged well and great quality. Will definitely use again, highly recommend”

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Posted 1 month ago

“Very pleased with my purchase of mens watch. It arrived quick and nicely packed in a lovely pouch. It's a present for someone special. I'm sure they'll be very happy with it, the watch has beautiful features, stylish. Lightweight and eyecatching. Great bonus with having the date on it and being waterproof. Good quality & value. Thank you, kind regards moira.”

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Posted 1 month ago

“Not what I was expecting to receive, poor quality. The gold running off the heart into the silver”

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Posted 1 month ago

Hi Morton I am sorry to hear that you are disappointed with your charm. We literally sell thousands of these every year and we have almost zero negative feedback. I am happy to send another charm to of your choice as a gesture of goodwill from Eternity. Feel free to reach out to us to discuss via info@eternitythejewellers.co.uk. Team Eternity

Posted 1 month ago

“Why send me a massage to review something that I haven't received?? Taken my money and they sent me nothing. I sent an email asking where my purchase was and received no answer!!!”

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Posted 1 month ago

“Ordered a 50th rose gold nomination charm to be delivered in time for my wife’s birthday. Received a plain one, got in touch with them and they replied after my wife’s birthday but wanted me to send the wrong order back like it was my fault”

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Posted 1 month ago

“Super quick delivery and grandson very pleased with his new watch!”

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Posted 1 month ago

“Arrived in time for christmas present for my soon to be 11 year old. Its a perfect watch for him. He wanted smart watch but in his schools smart watches are not allowed so wasnt sure which watch to buy. But once he started wearing this he never tales it off and loves wearing it all the time. Looks very smart and comfprtable on him.”

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Posted 2 months ago

“Lovely present just what I was looking for my grandaughter thank you”

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Posted 2 months ago

“At the busy Christmas time, Eternity were fantastic in every respect. They quickly refunded when I “bought” something not in stock. They answered queries by phone. And the in stock earrings arrived super fast and are exactly as described/shown. Great product. Definitely recommend and huge thanks Eternity. Tops all round.”

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Posted 2 months ago

“Fantastic service. I ordered a charm for a nomination bracelet. They called to say they did not have the actual charm I had ordered but offered a number of alternatives. It arrived within a couple of days and it was beautiful. So pleased.”

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Posted 2 months ago

Eternity The Jewellers is rated 4.7 based on 847 reviews