Essential Wellness Reviews

Name: Essential Wellness
Address: Suite 101, 6 Queen Street, Huddersfield, Kirklees
Rating: 4.20

4.2 Rating 109 Reviews

80 %

of reviewers recommend Essential Wellness

4.2

Based on 109 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Essential Wellness 5 star review on 25th December 2023

Ms K

Essential Wellness 5 star review on 29th March 2023

Adrienne C

Anonymous

Anonymous // 01/01/2019

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“Delivered in quick time and well packed. Knee support I brought from Essential Wellness is 1st Knee support I brought that really works and is fairly comfortable to wear all day also very adjustable. This type was recommaned by my Physio Lady”

Helpful Report

Amazing! Thank you so much for saying. We're delighted to hear that the knee support arrived promptly and meets your comfort and functionality needs. We appreciate your satisfaction with the product.

“Thanks for the great service and products I'm very satisfied with the knee supports and even the short time off use great difference in my legs (pain relief wise)thanks Darryl Hill.”

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Thank you for your review! We greatly appreciate your feedback.

“Not worth £24.99”

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We've contacted you directly to offer you a resolution to this issue. However, thank you for sharing your feedback. We believe in honesty and transparency.

“Excellent product, delivered on time. Recommend this company to anyone.”

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“I bought a knee brace from this company. Unfortunately, it did not fit. They did not respond to any of my emails so I returned the knee brace as per the sheet of A4 that was included with the paperwork along with the knee brace. I have still yet to receive any response, acknowledgement or refund. DO NOT BUY FROM THIS COMPANY.”

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“Unfortunately I am unable to give you a review because I haven't received it”

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“I am very pleased with the extra large knee support but I ordered 2 and one wasn't extra large I was sent a replacement but that also is not extra large and so far I have haven't had a reply about the second wrong item”

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“I am disappointed that I am trying to return an item to be exchanged for a different size and despite emailing and completing the contact form no one has replied. The return address on the website is different to the one that came on the piece of paper in the parcel and I am hugely frustrated that I current have spent nearly £30 on something that is too small and no one will reply to my contact to help. Very Disappointing”

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“Cannot give a review as this was a present for my mother in law and she has not used it”

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“I received a knee brace which did not fit. As advertised I returned it paying £7.95 as you did not cover the return postage or supply a code This was signed for and delivered the following day, I have received no communication from you regarding the return or the refund and am honestly angry that it cost me so much to return what I would describe a felt flimsy kneenpad”

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“Very Good and helpful.”

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“I did not receive my order!!!”

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Hello Maureen, we are mortified to hear that you didn't receive your order. We have confirmation from Royal Mail that it was delivered. However, that is the extent of the information we receive from them. Please check with neighbours and in your safe spaces around the outside of your home. Let us know if you do not find it after conducting this check and we will get a replacement sent out to you ASAP. Sincerest regards, Misha Cunningham

“Ordering easy, goods delivered on time. I will be trying the insoles slowly over the next few weeks.”

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“It came quickly and is fine”

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Thank you for your review!

“Excellent service, will use again, thank you”

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Thank you Neil for the 5 star rating and your kind words! We love to provide excellent service and we hope to serve you again soon. We really appreciate your loyalty. Thank you!

“Can’t believe what a difference my knee strap as made to my walking and standing, would recommend this product and wellness company. no problem ordering and receiving product”

Helpful Report

Thank you so much for your 5 star rating, Janie! We're so glad to hear that the knee strap has made such a difference in your walking and standing. We really appreciate you recommending our product and wellness company! We take pride in making the purchase and delivery process as easy and effortless as possible. Again, we thank you for your review and 5 star rating!

“Good range of products on the website. Easy to order a knee support in the size that I needed. Excellent service.”

Helpful Report

Thank you so much, Diana, for your great rating of Essential Wellness! We're glad to hear you found a good range of products on our website, and that ordering was easy and convenient for you. We sincerely appreciate your support as a repeat customer!

“My purchase arrived quickly with Royal Mail. The knee support is excellent quality and very versatile as I can choose how much support I need by tightening or loosening the Velcro straps. I am very satisfied with my purchase.”

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Thank you Paul for your 5 star rating of Essential Wellness! I'm glad to hear you are enjoying your knee support and that your purchase arrived quickly and in good condition with Royal Mail. It's really great to have a loyal customer like you – I'm so glad you are satisfied with your purchase!

“Wonderful. Within 48 hours, I felt significant improvements on my hip. More aligned and less pain. Deep sleep too.”

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Thank you for your 5 star rating of Essential Wellness, Patricia! We greatly appreciate your kind words and are so happy that we could bring you the relief and comfort you needed. We look forward to continuing to serve you and thank you for your loyalty!

“Having issues with my knee at the moment, tried several different straps this one is excellent and stays put! Excellent communications and purchasing process from ordering to arrival.”

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Thank you, Julie, for your 5-star rating of Essential Wellness. We are so glad you are happy with your purchase and that it is helping with your knee issues! We strive to provide excellent communication and purchasing processes and are glad to hear that we have achieved that for you.

Essential Wellness is rated 4.2 based on 109 reviews