Essential Wellness Reviews

Name: Essential Wellness
Address: Suite 101, 6 Queen Street, Huddersfield, Kirklees
Rating: 4.20

4.2 Rating 109 Reviews

80 %

of reviewers recommend Essential Wellness

4.2

Based on 109 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Essential Wellness 5 star review on 25th December 2023

Ms K

Essential Wellness 5 star review on 29th March 2023

Adrienne C

Anonymous

Anonymous // 01/01/2019

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“Excellent customer service and Fast delivery”

Helpful Report

“Great product and fast delivery, was sceptical at first as cheaper than others but didn’t want to spend a lot in case it didn’t work for me. Pleased to say works an absolute treat and no pain in knee at all. I run 6-7 miles 3-4 times a week and have been using it for 2 weeks. Fits great but do have to wear a tubular bandage underneath to stop it rubbing on the back of my knee. Game changer for me.”

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“Excellent service, very pleased with purchase.”

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Amazing! Thank you so much for saying.

“have not received goods”

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“Effective, supportive and comfortable. Efficient delivery”

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Thank you for your review! We greatly appreciate your feedback.

“This was bought for my partner. It's been very well received and he is in less pain all round which is a good thing”

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“Bought a size too big, sent back and, to my surprise, an email from the company arrived telling me they had received the return and had immediately sent a smaller replacement. Great service, not seen by any other company that I have dealt with. AN excellent knee-brace. I ordered a second one within days, so I now have two!”

Helpful Report

Thank you so much for your kind words! We're glad to hear that our service exceeded your expectations and that you're pleased with the knee-brace. Your satisfaction is our top priority, and we're delighted that you've chosen to order a second one. Thanks again for choosing our product and for sharing your positive experience!

“Service great all good. Just the knee pillow is too big and gets in the way!”

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Oh dear, thank you for sharing your experience. We'll use this feedback to improve.

“Perfect, great support and ease of wearing”

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Thank you for your review! We greatly appreciate your feedback.

Amazing! Thank you so much for saying.

“Perfect all round”

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Thank you for your review! We greatly appreciate your feedback.

“One of the best knee supports I’ve had. I’ve had quite a few. Comfortable to wear and sturdy enough to support my knee. For the money it is well worth it.”

Helpful Report

Hello James, we're very happy to hear that our knee support stands out as one of the best you've had. It's great to know that you find it comfortable and satisfied your needs. Best wishes, Essential Wellness Team

“Ordered a knee brace which arrived promptly. Good product which supports my arthritic knee.”

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“A excellent purchase, these innersoles are giving me much needed stability in my recovery process.”

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Thank you for your review! We greatly appreciate your feedback.

“Very comfortable and unobtrusive”

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Thank you for your review! We greatly appreciate your feedback.

“Easy to order and speedy delivery”

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Amazing! Thank you so much for saying.

“If I had received the item I could review it. Customer service non existent. One star is a star too many and the Trustpilot reviews reflect that.”

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“Great place to buy as quick delivery..Thankyou”

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Amazing! Thank you so much for saying.

“Gave a bit of support, but wasn’t enough for my knee, ended up at A and E and they supplied me with a bigger heavier support”

Helpful Report

I'm really sorry to hear that the support we provided wasn't enough for your knee. It's important to us that our customers feel comfortable and supported, so I apologize for any inconvenience you experienced. I'm glad to hear that you were able to get a more suitable support at A&E. We appreciate your feedback as it helps us improve our products and services.

“Very good company, item arrived within suggested time. A query I had was promptly answered by the customer service team.”

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Amazing! Thank you so much for saying. We're thrilled to hear that your order arrived on time and that our customer service team was able to assist you quickly. All the best!

“All good thanks . This is my second purchase of this item .”

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Thank you for your review! We greatly appreciate your feedback and your loyalty.

Essential Wellness is rated 4.2 based on 109 reviews