Essential Wellness Reviews

Name: Essential Wellness
Address: Suite 101, 6 Queen Street, Huddersfield, Kirklees
Rating: 4.20

4.2 Rating 109 Reviews

80 %

of reviewers recommend Essential Wellness

4.2

Based on 109 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Live Chat
Queries Resolved In	Under An Hour

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Essential Wellness 5 star review on 25th December 2023

Ms K

Essential Wellness 5 star review on 29th March 2023

Adrienne C

Anonymous

Anonymous // 01/01/2019

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“Right size but with every step l felt it slipping down-useless, though my knee felt more secure when newly fitted, returned.”

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“very happy with the product and your service”

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“Knee brace actually fits me.”

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Amazing! Thank you so much for saying.

“Quick delivery. Knee brace has helped with my weakened PCL, good tight fit, measurements are perfect.”

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“Arrived in good time ,good product well made and right for the job. Supports as drscribed”

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“Very suitable to my needs”

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“Wasn't for me. Not near enough support, and didn't fit at all well. Have returned it, hopefully will have a refund.”

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“Excellent customer care. Thank you”

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“Great pillow for my father it was to replace an old one. Made well, very soft washable and removable cover.”

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“Quick delivery”

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“The knee support did not fit, therefore I sent it back. I did not realise you had to fill in a form online to request to return. I emailed explaining. The item has been received by yourselves and signed for on 5th December. I have emailed you 3 times and no response. There is not the option to phone. The customer service is non existent. I don't recommend purchasing from this company”

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“Bought a cushioned knee pillow which was delivered on time and was as comfortable as described and very good. The website had a helpful video.”

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“Not tried out yet. There is a lack of email communication and no instructions on how to use the knee brace which would be useful.”

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“It took me a long time to decide on which knee brace to buy. After researching several web pages I opted for Essential Wellness. I placed my order and it was delivered just two days later by RoyalMail. I had to watch the video of how to put the brace on because when unpacked and all the straps released it brace is akin to an octopus. I have worn the brace for several days, leaving it in place for a bit longer each day. I am now used to the brace and can wear it all day. I have found that fitting the brace high on the kneecap is the most comfortable, especially when sitting. All in all a good product. I would have given a 5 star rating. I did ask a question by e-mail and did not get a reply. Customer service is important. MJB”

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“Very good service and quick delivery.”

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“The knee brace I purchased is well made & fits perfectly. It's helping me to continue playing walking football with less pain”

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“I did my research before making a purchase . I have found the knee brace to provide instant support and comfortable to wear.”

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“A comfortable support for my unstable knee joint”

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“Knee support was to large emailed EW told to return it and they would replace it without any problems”

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“Good communication and arrived as quoted. Product has helped giving effective support.”

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Essential Wellness is rated 4.2 based on 109 reviews