eShores.co.uk Reviews

Name: eShores.co.uk
Rating: 4.93

4.9 Rating 2,650 Reviews

99 %

of reviewers recommend eShores.co.uk

Company Reviews

Product Reviews

Metrics

4.9

Based on 2,650 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

eShores.co.uk 5 star review on 11th October 2024

Anonymous

Anonymous // 01/01/2019

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“Excellant customer service from Michelle, personalised without being pushy.I valued her input and others at the office when deciding on accomodation in Vegas”

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Posted 9 years ago

“We explored "e-Shores" on the internet ( using google) and multi-centre holidays to Thailand were included and so I offered our preferred travel dates and enquired about availability and requested a sample itinerary via an email. Mathew responded 24 hours later with a great possibility which both met our dates and our budget and included transfers and some really good sounding excursions . I made a further enquiry and again Mathew responded accordingly and swiftly with what I had requested. We actually booked the first holiday itinerary we received and all without a lot of effort or stress on my part . We thank "e Shores" for the quality service , the professionalism and all the attention to detail we received in our first experience with "e Shores". Mathew really went the extra mile when it came to agreeing deposit and balance settlement date and he was also able to offer some useful 'snippets' of information about Thailand as a result of his own personal experience . Noeline Telford”

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Posted 9 years ago

“I booked my 2015 holiday through Emma at Eshores. I cannot praise her enough for her help with all of my requirements! I booked 3 nights in New York staying in The Hotel @ Times Square, and 4 nights in Las Vegas staying at MGM Grand. Our flights went out from Manchester, direct to JFK, and from JFK direct to McCarran International. There were no delays whatsoever and no complications! Emma found me a really good price for my budget, and put together a holiday of a lifetime! I enjoyed every second, and would definitely book through Eshores for my next big holiday!”

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Posted 9 years ago

“This will be our 3rd Holiday booked with Eshores..Matt and Andy are fab ! Thankyou for making our lives easier (we tell them what we would like,never let us down ) So Massive thanks, Feel like I know these Guys Personally lol. They put Time,Effort and care .”

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Posted 9 years ago

“David very good even though I phoned several occasion and sent emails was very clear and understanding on all my concern which he assured me and made me feel at ease”

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Posted 9 years ago

“Mat provides clear, affordable options for us. We have used e-shores for our long haul requirements for a few years now and they have never let us down.”

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Posted 9 years ago

“Our travel consultant Hannah has most recently provided us with an excellent service, meeting our needs exactly as we wanted for a holiday to the USA next Summer. We wanted to visit LA, San Francisco and Las Vegas over 14 nights but to stay longer in LA and Hannah was able to tailor make our needs in a quick and professional manner. She has found us 3 hotels which look very nice and are all in superb locations. Hannah has sent us links to different tours and attractions which we hope to do, and has said we can call any time if we need to. When we arrive home next year, we shall review again saying how our holiday went, hopefully as efficiently as Hannah!”

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Posted 9 years ago

“Would definitely recommend eshores. They beat all of my other quotes and Andrea who I dealt with was great. Gave me some good advice. 5* from me.”

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Posted 9 years ago

“This is the third holiday I have booked with eshores. Having had 2 fabulous holidays before, I didn't hesitate to book with them again. Matt understands exactly what I want and need and works really hard to put together my perfect holiday. Thank you!”

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Posted 9 years ago

“We have booked 2 holidays now with eshores. The first being our honeymoon in August 2014 to Bali and Singapore and the second for our 1st Anniversary in September 2015 to Mexico. On both occassions eshores staff has not failed to deliver and amaze us. Staff are patient and really helpful, they will tailor make your holiday to your needs. They managed to organise everything perfectly and our holidays were better than we could have hoped for. When we recently went away in September we were actually planning on going to Thailand but then the bombings happened and we had to think of a new location or whether to scrap a holiday altogether. The staff at eshores helped us to find a new holiday location fitted to the type of holiday we were looking for and I can honestly say, they were spot on with their suggestion. Mexico was perfect!! We will definitely be using eshores again and recommend you all to aswell. Thankyou for helping us create some amazing memories in some absolutely beautiful locations. Cannot wait to book our next holiday with you guys!! Mr & Mrs Gill”

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Posted 9 years ago

“Have just used E Shores to book a holiday to Vietnam. They made the whole booking process effortless. Especially Dave. Hope the holiday is as good as the service they give. Cant wait to go. Thank you. Lisa from Portsmouth”

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Posted 9 years ago

“Used eShores 2014 for a 4 city east coast USA trip. Flights, hotels, rail journeys all well organised. There was no hard sell and they listened to what we wanted, offering advice at appropriate times. Cost was also very competitive. Have used them again for a trip to Canada/Alaska cruise in 2016. Same friendly, efficient, no fuss approach.”

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Posted 9 years ago

“Very helpful staff”

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Posted 9 years ago

“We have recently (well over the last year) been dealing with Mathew he has been great very knowledgeable and patient too. This was our 1st trip to USA and Mathew was always polite professional and friendly. I would definitely recommend this company and I will be contacting Mathew for our next vacation. Appreciated all your help Mathew. Thanks again! Julie Elaine & hubbys”

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Posted 9 years ago

“Our travel consultant was Hannah. From my first call she was charming, helpful and knowledgeable. After outlining to her our initial thoughts about a 2 island stay in the Caribbean she came back with a quote the same day. We looked at this and made some changes and additions, Hannah dealt with all these and supplied the information we needed to reserve seats on Virgin Atlantic. It was all organised within a few days. I have to say that our holiday has come in, with upgrades, at a little over £4000. A price we are very happy with as, previous to phoning eShores, I had a quote for a similar holiday from Virgin for over £7000! Thank you Hannah, we will definitely give you a call if we decide on a long haul holiday again.”

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Posted 9 years ago

“Andrea Kellar - I felt very comfortable dealing with Andrea. She was dealing with my booking late on a Friday afternoon when it would have been understandable to pick it up the following week. A very warm and friendly travel consultant. Really looking forward to the holiday now!”

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Posted 9 years ago

“Matt was very helpful whilst finding a holiday in the Caribbean & allayed concerns about location etc. When my friend had to cancel everything was sorted out. I had reason to contact Matt on many occasions & he was always very helpful. Thank you.”

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Posted 9 years ago

“Eshores was recommended to me and I would definitely recommend them myself. I dealt with Andy who was really helpful. All queries were dealt with really quickly and he even responded when he wasn't in the office! We went to LA, Hawaii and Las Vegas. All went smoothly and we had a fantastic time. We couldn't have wished for a better location for our Waikiki hotel which had an amazing view of the beach from our balcony - we will definitely stay there again. I usually book my own holidays online and spend ages researching hotels and resorts. Andy made things so easy and eshores will be my first port of call in future. Thanks Andy you're a star!”

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Posted 9 years ago

“What a fantastic holiday we had. Big thank you to Andy @ eShores. He was very helpful and planned every detail of our holiday to New York and Las Vegas. Our flights and times were great and both hotels were just perfect. Couldn't have asked for more. A friend recommended eShores, we are so glad he did. Andy is now working on our next holiday to Florida. I know that will be just perfect too.”

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Posted 9 years ago

“Very Impressed with eSHORES and especially with our Travel Consultant Hannah Morris. We asked for a very specific holiday package which in mine and my girlfriends eyes could've been tricky considering the locations we asked for. Hannah was very patient and very helpful in our search for various destinations. Me and my girlfriend want to do Route 66 but with a few days in San Francisco and a little break in New York for 4 days. Hannah went back and fourth with a few different quotes which we revised over a period of about a month. She found the trip with all things we wanted included and within our price range. Finding specific hotels, destinations. My girlfriend and i are very pleased with the initial package. Will review again after the holiday, but at this point in time will use eshores again and highly recommend to friends and family. My girlfriend and i are very thankful for help and support from the eshores team and espeically our travel consultant Hannah Morris.”

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Posted 9 years ago

eShores.co.uk is rated 4.9 based on 2,650 reviews