eShores.co.uk Reviews

Name: eShores.co.uk
Rating: 4.93

4.9 Rating 2,649 Reviews

99 %

of reviewers recommend eShores.co.uk

Company Reviews

Product Reviews

Metrics

4.9

Based on 2,649 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

eShores.co.uk 5 star review on 11th October 2024

Anonymous

Anonymous // 01/01/2019

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“enthusiastic, informative and very helpful”

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Posted 8 years ago

“Always a very good friendly, efficient service and competitively priced.”

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Posted 8 years ago

“Your travel consultant was very efficient and accommodating. Our itinerary was designed to exactly meet our needs. Very impressed so far.”

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Posted 8 years ago

“Our travel consultant was Andy, he was extremely helpful from the onset. He listened to what we wanted from our holiday and offered ideas to support this. He then came back to us with an itinerary that included all of our requirements and as a result we had a holiday to remember. Everything went smoothly from the start and all the people/guides etc involved with our journey were polite , friendly and helpful at all times. Thanks to Andy's help and advice our trip to India was a great experience.”

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Posted 8 years ago

“Thanks to Andy @eshores , You gave us the most enjoyable holiday we have ever been on . We booked through Eshores for the Far East , the locations were spot on and the choice of hotels were perfect . We will be definitely be using Eshores again ! Highly recommended .... Andy was very knowledgable about the area that we were traveling to , and he gave us some good insights what to expect .. So many thanks to you all , you have left us with lifetime memories ......”

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Posted 8 years ago

“Andy at E-shores worked with us to book a holiday in Mauritius. Exceptionally good service during the booking process from Andy and the back office admin team and we were delighted with our holiday at a very good price. Of course, the real test is if there is any sort of issue and Andy dealt with a minor complaint we had with the hotel to my full satisfaction. I wouldn't hesitate to ask Andy to assist with our next holiday and recommend e-shores as a company.”

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Posted 8 years ago

“We have just returned from a great multi-centre holiday in Thailand. Mathew predominantly compiled the itinerary of excursions and the hotels following our initial request and everything went like clockwork. The organised trips were reliable and of a very good quality, all of the flights were good and the standard and locations of our hotels were perfect. We feel that we have had so much holiday for the amount we paid, true value for money, and all of it was done from the comfort of our own home thanks to Mathew and eShores. Looking forward to booking another multi-centre adventure. Billy & Noeline”

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Posted 8 years ago

“Very informative, polite & professional & very pleased with the service”

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Posted 8 years ago

“We have found your company to be excellent in everyway and will continue to to book our halidays with eShores.co.uk in the future, keep up the good work.”

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Posted 8 years ago

“Have dealt with eShores on many occasions always the same standard, nothing too much trouble, first class service which meets ore needs especially from Andrea.”

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Posted 8 years ago

“This is the second time I have used eshores. Both times they have been responsive and very helpful while booking the trip. The first was a driving multi-centre trip to the US which went very smoothly, all the logistics worked great. Dave has been excellent each time. I would recommend.”

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Posted 8 years ago

“Emma has been an absolute gem organising a very special family holiday to the USA. She was even sorting out things for me on a weekend late at night when she should have really been spending time with her family. Going that extra mile well impressed thank you”

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Posted 8 years ago

“Hannah Morris at eShores was incredible. She understood what we wanted straight away and provided us with our dream honeymoon on the first go. We went back to her to get other options but ended up booking the first thing she suggested! She was really helpful, friendly and her attention to detail was fantastic. We can't wait to go on our honeymoon now and wish all customer service was this great! Thanks eShores and Hannah! Laura & Ranj”

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Posted 8 years ago

“Great professional service, friendly and knowledgeable staff. It was good talking to Michelle as she had lived in Australia and was able to give lots of tips.”

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Posted 8 years ago

“I have now booked twice using eShores with consultant Mathew and the service has been brilliant, tailored to my needs everytime with good flights and great hotels . Would definitely recommend”

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Posted 8 years ago

“Wasn't sure were we wanted to go had a couple of ideas and we had a budget!!! Quick,convenient and extremely helpful and Polite staff member Emma. Nothing was to much trouble. Will definitely use the company again.”

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Posted 8 years ago

“Have rated this as only good due to the poor service offered from Michelle, contacted twice for a quote but said she was busy and was it a confirmed booking , can`t confirm without a price. On the other hand it was VERY GOOD service from Matt he offered me an alternative multi tour to the one advertised for South Africa which I accepted with a couple of changes Nothing was no problem to him answering all my queries. Excellent !! Rod”

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Posted 8 years ago

Hi Rod, thanks for taking the time to write a review and I'm really pleased Matt was able to help find you a suitable trip and get everything sorted. I also wanted to take this opportunity to apologise Michelle wasn't able to assist you. I think there was a little bit of a miss understanding, as Michelle would always do what she could to help. However when you called she was completing some bookings, so was just explaining that she wasn't able to do it straight away. I am sorry again, I know it's no excuse but we came in after new Year and was literally inundated with enquiries, so did struggle to get the quotes to people as quickly as we normally would. If there's anything further you need though, please either let me, Matt or any of the team know and we'll be more than happy to help. Kind Regards, Gavin (eShores)

Posted 8 years ago

“Last year booked a holiday with Matt everything was perfect booked again through matt this year”

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Posted 8 years ago

“Delt with Matt and a great service was given as always.. Can't fault the service and after service.. Looking forward to another amazing holiday booked by Matt!!”

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Posted 8 years ago

“I have dealt with eshores 3 times now and every time I have had brilliant service from them . I have phoned with a destination a budget and a rough idea what we want to do and the different locations we want to stay in and they have come back with flights inter connecting flights and trips all within our budget. We have just organised another holiday with them and everything was organised perfectly brilliantly we dealt with Emma who is very cheerful and very helpful it certainly takes he pressure of off things would recommend this company every time.”

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Posted 8 years ago

eShores.co.uk is rated 4.9 based on 2,649 reviews