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eShores.co.uk Reviews

4.9 Rating 2,697 Reviews
99 %
of reviewers recommend eShores.co.uk
4.9
Based on 2,697 reviews
Shipping & Delivery
Delivery Methods
Postal Service
Average Delivery Time
Within 5 Days
On-time Delivery
99%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Telephone, Live Chat, Email
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Read eShores.co.uk Reviews
Anonymous
Anonymous  // 01/01/2019
Carly Branagan who dealt with my holiday package was absolutely amazing throughout! There were competitors obviously, but the excellent customer service, professionalism and advice given by Carly made me choose eShores regardless! Thank you!!!!!
Helpful Report
Posted 6 years ago
Carly provided a speedy quote, she considered all my requests and also gave alternative options. The quote was within our budget and I was provided with links re visas etc.
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Posted 6 years ago
We gave Andy at eshores a big task which resulted in an itinerary lasting 75 days from October to December 2017, which covered numerous destinations in UAE, Sri Lanka, Malaysia, Singapore, Australia, Hongkong, Thailand, Vietnam and Cambodia. We had a major hiccough which resulted in confusion on the first destination which gave us some concern on the validity of the bookings for the rest of the itinerary but overall we had a great holiday. A few suggestions which would provide an upgrade to 5*; Give local numbers only for transfers. Most transfers provided by AtoB had a contact number in Singapore which is pointless if you are without your lift in Hongkong! Many local agents offered to help until they were given an international number to call. Also when local agents have assisted in supplying a hotel booking then their local contact number should be given. I will be using this company again and would recommend to friends and family
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Posted 6 years ago
I have just booked my second holiday to thailand with E-Shores.Both times the booking was done by Senior Consultant,Dave Felton.I found Dave very helpfull,with close attention to detail.After agreeing my departure time from Heathrow, he afterwards phoned me back and had sorted out a better departure time, giving me longer at Hua Hin,my first chosen resort., asked if this was OK, and I accepted.This is good, because going such a long way with 12 days in Thailand ,logistics are important.
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Posted 6 years ago
Hannah was very friendly and very patient when we were being indecisive looking for the right holiday. 5 star
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Posted 6 years ago
I booked a holiday for New York and found the lady to be very helpful and knowledgeable allowing me to bool the flights hotel along with airport parking and transfers.
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Posted 6 years ago
Tailor made holiday with no fuss. Friendly helpful staff make the whole experience easy. Value for money is second to none.
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Posted 6 years ago
I called for a quote. Andrea was the person I was dealing with who was very helpful and patient in finding a right deal for us. Very competitive.
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Posted 6 years ago
Such a great service. The holiday was all organised for us in a very short space of time. All of our requests were accommodated and the whole process was seamless. I would definitely recommend eshores and I will be using them again in the future. Such a brilliant service with amazing value for money. I can't praise highly enough.
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Posted 6 years ago
Quick response to emails and calls. Very knowledgeable and happy to look at all options. Various hotel and flights offered. Great customer service. Nice to speak to someone too and not just booked online.
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Posted 6 years ago
Great service from Emma, very personable and did her best to get me the exactly what I wanted for my special holiday!
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Posted 7 years ago
Emma, our travel consultant, was really helpful from the first phone enquiry. She listened to what we asked for & tweaked & re-tweaked our itinerary for us until it was right for us. She checked all flight options & actually managed to get the holiday for less than quoted on the website. Now really looking forward to our holiday.
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Posted 7 years ago
Andrea has been extremely helpful with booking my trip. Any questions I have I email off to her and I get answers straightaway. Looking forward to my trip
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Posted 7 years ago
The service I have received from Carla, one of eShores representatives has been outstanding. From making my first enquiry she has done her upmost to work with me and for me, finding the best available options for my desired holiday, resulting in booking what I’m sure will be an amazing holiday. I had made enquiries to other companies as well, but eShores were the only company that followed my enquiry up, showing me that they truly wanted to help me and so, in my opinion, very much deserve my custom. I will definitely use eShores again and I will recommended them to others.
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Posted 7 years ago
I was unwell Carly went above and be on to find us a holiday. Most was done by email as I lost my voice.After a few days and lots of emails too and fro she found us what we hope when we take it will in November.
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Posted 7 years ago
I spoke to Dave Felton and told him that I wanted to go to New York and Las Vegas. He came back with a selection of hotels all reasonably priced and direct flights too. He made booking our holiday of a lifetime so easy.
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Posted 7 years ago
Booked a multi trip with Hannah and it could not have been easier. Hannah was very helpful and nothing was to much she got me everything I asked for. We've not had our holiday yet but I'm sure it will be everything we expect and I won't hesitate on using this site again.
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Posted 7 years ago
Mat was really helpful about the area and got back to me in a timely manner. Good price too.
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Posted 7 years ago
i have had 4 holidays using e shores, Mathew is now my holiday guru, full of enthusiasm and so helpful, nothing is too much. Great service really good prices, help through all the holiday process and any other extras,just a great company.
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Posted 7 years ago
They tailored the holiday to suit our needs. Very efficient and knowledgeable about the hotels and transport in the area we are visiting. Very professional.
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Posted 7 years ago
eShores.co.uk is rated 4.9 based on 2,697 reviews