eShores.co.uk Reviews

Name: eShores.co.uk
Rating: 4.93

4.9 Rating 2,648 Reviews

99 %

of reviewers recommend eShores.co.uk

Company Reviews

Product Reviews

Metrics

4.9

Based on 2,648 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

eShores.co.uk 5 star review on 11th October 2024

Anonymous

Anonymous // 01/01/2019

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“Having struggled to put together a multi destination holiday, I came across eShores.co.uk on the web. At about 8:30 in the evening I entered a few ideas about what we wanted and some dates, and sent them off. The next morning I got a call from Dave in the eShores office and he immediately talked me through some options, and when I was happy, he went off and an hour or so later he emailed me several good hotels and flights. Over the next few days I spoke to him a number of times regarding some alterations to the itinerary, which he dealt with without fuss. We ended up getting a great deal on flights and hotels. All of this was done by Dave in a very efficient and friendly manner, he has a real can do attitude. If our holiday goes as smoothly as the booking process, we will be two very happy bunnies. Watch this space.”

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Posted 2 years ago

“Hannah at e shores was amazing every time I rang nothing was to much trouble she made our booking very easy I will definitely book with her again thanks again”

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Posted 2 years ago

“I have been dealing with Chris Eaves who has been amazingly patient with our holiday planning to Bali in October He has coped with our constant changes in a truly professional happy manner!! Nothing has been too much trouble . I give him 100%commitment to getting us a really good itinerary within our budget. Thank you so much Chris… ✨👏🏻”

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Posted 2 years ago

“Very happy with the great service we received. Chris was extremely helpful and answered all our questions. We were given lots of options so that we could pick hotels that suited our exact needs.”

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Posted 2 years ago

“I was looking for a tour of Croatia but not having much success until I stumbled on eShores and Dave. Very helpful, put together a 14 day tour covering the whole of the country including hotels flights and transfers. Gave me a selection of hotels of different grades at each stop. Nothing seemed too much. Just looking forward to going now.”

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Posted 2 years ago

“Couple of mistakes on the first invoice but otherwise not bad.”

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Posted 2 years ago

“Our trip to South America was well organised taylored to our requests and competently priced. We had an issue with transfers needing to rearrange these ourselves however Eshores refunded all costs.”

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Posted 2 years ago

“Generally a good knowledge based service but a few improvements to make it better would be… Detail on the holiday summary needed me to clarify 3 times Was not told when I would have to pay the remaining cost of the holiday. Only found out by admin team that it needed paying in 2 weeks time. To build trust attention to detail is very important. This is the first time used eShore so would expect to see more accuracy so I can feel my holiday is organised and in good hands.”

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Posted 2 years ago

“Emma could not be more helpful! My whole family now book holidays with eShores and have been very impressed with prices and level of service!”

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Posted 2 years ago

“We used Andy from e shores for our first trip to Thailand and with all the ever changing requirements it was great that we could ring him at any time and he would always be able to answer any query we had , he even helped us apply for the Thai pass by going through it on his pc while we were doing at at home at the same time , all transfers , hotels were exactly as he arranged and I would have no hesitation in using Andy again”

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Posted 2 years ago

“Superb customer service, the agent dave went out of his way to help me find the best deal, he was very friendly and i cant thank him enough, a real credit to eshores. Would definately recommend using this company! Looking forward to the holiday now :)”

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Posted 2 years ago

“We have now booked, not taken yet, two holidays with e shores. Emma helped us arrange our first trip and we also dealt with her for our second. I ran our basic ideas past her and for both holidays she has come up with an amazing itinerary. All dealt with very professionally and every little question answered straight away. We have our first trip in May and if it is as good as everything so far, we know we are going to enjoy it. Many thanks e shores, especially Emma.”

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Posted 2 years ago

“We, very optimistically, booked a holiday for February 2021 in Vietnam during the first lockdown in June 2020. Throughout the pandemic the whole team at eshores, especially Leanne and Gavin, have gone above and beyond to ensure that we were fully informed of all of our options as the initial holiday was cancelled and changes were needed to our rearranged trip to Thailand due to Thai and airline changes. They gave us great confidence that our money was safe and that changes could be made throughout the process. Even once the holiday was confirmed they kept in touch to ensure that all PCR tests were arranged and passed and that we had completed the Thailand Pass process. We missed a connection due to a delayed outbound flight and responded to an email we sent in the early hours UK time to rearrange transfers and ensure our hotel was informed we would be arriving 24 hours later than planned. I can't speak highly enough of their outstanding professionalism, exceptional customer service and commitment to us enjoying a much needed holiday. They will certainly be getting our business again in the future and would recommend them to anyone looking for a tailor made holiday”

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Posted 2 years ago

“We’ve booked several holidays through Eshores - always an excellent, friendly and professional service from Emma. Our hotels have been superb and we go away confident in the knowledge that should anything go amiss, they will quickly act to put it right. Five stars!”

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Posted 2 years ago

“Matt was brilliant, nothing was too much trouble.”

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Posted 2 years ago

“Great service from e-shores. They managed to organise the holiday package we wanted at the price that was amazing. Special thanks to Hannah - and if you haven’t tired them I would strongly recommend them as part of your plans.”

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Posted 2 years ago

“Very pleased with the communication between myself and Kelly She took all the details of what I would like from the holiday and came back to me promptly with a package Very happy with the service from eShores”

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Posted 2 years ago

“Very efficient and professional service will definitely use again.”

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Posted 2 years ago

“Gavin @ eShores, came recommended to me by a trusted friend who travels very frequently. Gavin has arranged a number of trips for me over the last few years. I have specific requests as I am sure many travellers do. Gavin listens carefully and his recommendations have always been thought through carefully with that in mind. This has resulted in stress free and enjoyable travel for my family. Paperwork is always timely and in excellent order. With our most recent reservations there were particular issues on our side meaning two changes to the original booking. This did not prove straightforward with the companies involved but Gavin kept engaged and on the case resulting in the necessary changes at no personal loss to me. I greatly appreciate this level of service, never more so than in these challenging times and would recommend Gavin without hesitiation.”

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Posted 2 years ago

“Great service from Hannah - helpful suggestions to make booking a breeze - thank you 😎”

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Posted 2 years ago

eShores.co.uk is rated 4.9 based on 2,648 reviews