eShores.co.uk Reviews

Name: eShores.co.uk
Rating: 4.93

4.9 Rating 2,649 Reviews

99 %

of reviewers recommend eShores.co.uk

Company Reviews

Product Reviews

Metrics

4.9

Based on 2,649 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

eShores.co.uk 5 star review on 11th October 2024

Anonymous

Anonymous // 01/01/2019

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“Very helpful, friendly and more importantly not pushy on sales. Absolutely love that you don't get passed around through different people in a call centre. You get to speak to the same person every time you call and if they miss your call, they ring you back immediately. There very helpful and informative and make sure they only offer you appropriate hotels to suit what you want out of your holiday. Will definitely book with these guys again”

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Posted 7 years ago

“Emma from Eshores has helped me with a couple of trips now, and is always so friendly and helpful, and she strives to get me the best deal every time.”

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Posted 7 years ago

“We found e shores staff to be very efficient in all aspects of arranging our trip to China and Hong Kong and quick to get back to us if we had any questions or concerns. If we were unavailable to take phone calls then a message was left and an e mail sent to confirm the situation. David Felton was our rep and he was most helpful but not 'pushy' at all, leaving us to make our own decisions.”

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Posted 7 years ago

“I have to say that from start to finish Esure or I should say Michelle made our holiday first class anything we wanted to change was never any trouble and sorted straight away we will definitely use esure again thank you for an unforgettable holiday lance and sue.”

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Posted 7 years ago

“Emma was very knowledgeable and helped book my Honeymoon in no time at all. Highly recommend this holiday company.”

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Posted 7 years ago

“very efficient company that cater to your every need. nothing to much trouble :-)”

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Posted 7 years ago

“Very pleased with the service. Delivered exactly what I asked for. I liked that I was given options to upgrade hotels. Will certainly use again for a bespoke holiday. Thank you”

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Posted 7 years ago

“I felt that Emma, the agent I dealt with, genuinely wanted to get the best deal for us and despite giving her our budget figure the total came in much lower which totally showed me she worked to get us the right deal-and we are delighted with it. Emma was totally great to deal with and nothing was too much trouble-I highly recommend their service.”

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Posted 7 years ago

“Planned our American adventure with fantastic hotels and perfect locations. Thank you Hannah”

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Posted 7 years ago

“Hannah Morris was very accommodating and gave great customer service. We are very much looking forward to our holiday which has been made that much easier by Hannah.”

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Posted 7 years ago

“They tailored my holiday (Route 66 self drive) to suit my requirements and were so good about all the little tweaks I made to the itinerary. I also liked how you could book a year in advance and pay installments, this made a big expensive holiday like Route 66 achievable. At one hotel I needed assistance and emailed them at 12am not expecting a response until the next day - they actually responded within the hour (impressive, thanks Kadie!). Everything went to plan and I would have no hesitation in using them again for our next big trip.”

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Posted 7 years ago

“They are big enough to get good deals, but small enough to treat each traveller as an individual. You don't simply have to choose a holiday from a brochure, but you can tailor-make exactly what you want! I know you will say that you could do that all yourself online, which you could. But these are experts, have their fingers on everything and are in the know. I couldn't believe how easy it was to get straight through to the person who organised my trip, whether in the UK, or away. You might just want to ask a simple question in situ, but eshores is there to help all the time. This is so very reassuring!”

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Posted 7 years ago

“Emma just took all the pressure from us, we told her what we wanted and she gave us the options for our budget and personal requests. W e spoke to her on numerous occasions and nothing was too much trouble for her. She was brilliant, we have booked 2 holidays with eshore and will definitely will speak to Emma in the future.”

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Posted 7 years ago

“the very professional and friendly advisor”

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Posted 7 years ago

“James was polite and pleasent sorted us out with a good deal will book again”

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Posted 7 years ago

“Listened to what we wanted, patiently found what we wanted, polite and quick communication throughout, smooth holiday, flawless service”

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Posted 7 years ago

“Just done Route 66 with my husband, brother and sister in law had a wonderful time. But we could not have done this with out eShores spoke to Michelle who was brilliant in helping us plan our road trip. Brilliant company and staff would use them again when we plan our next trip.”

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Posted 7 years ago

“Excellent service -nothing too much trouble for sales consultant Dave Felton. Good communication and excellent attention to detail. We got the holiday we wanted. Would definitely recommend and use again.”

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Posted 7 years ago

“I booked a holiday in May for our Pearl Wedding Anniversary. Dealt with James he could not do enough for us, was so professional. From the moment I spoke with him right to the end he was always there the same guy at the end of the phone. I love it that you deal with your own dedicated adviser. Hence I have just re-booked a holiday with eShores and called James again for his help. Thank you so much for making my holidays stress free, your great so glad I found you guys.”

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Posted 7 years ago

“We have just returned from our amazing holiday to LA, Washington and Clearwater, Florida. I am quite used to booking holidays myself through the internet, choosing flights, searching hotels but this year I stumbled across eShores while doing a websearch. I am so glad I did. As we looking for quite a varied itinerary it was so much easier through eShores. I was put in contact with Helen and she had a very good knowledge of the locations I'd selected and listened very carefully to the details of what we were after as a family. Many emails went back and forward as we refined together hotels, flights, car rentals etc. She found us three brilliant hotels in our very different destinations. Also everything came in at a good price - certainly less than I could have arranged it all for. It all went amazingly well, - the itinerary went smoothly. The hotels were in great locations within our destinations. If you want to make planning your holiday painfree, I couldn't recommend eShores highly enough. Thank you, Helen.”

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Posted 7 years ago

eShores.co.uk is rated 4.9 based on 2,649 reviews