eShores.co.uk Reviews

Name: eShores.co.uk
Rating: 4.93

4.9 Rating 2,695 Reviews

99 %

of reviewers recommend eShores.co.uk

Company Reviews

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4.9

Based on 2,695 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

eShores.co.uk 5 star review on 11th October 2024

Anonymous

Anonymous // 01/01/2019

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“Very helpful and professional”

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Posted 5 years ago

“I booked my holidays last year with eshore and had a good service and wanted to book again with them this year. I have made a request to receive a quote few weeks back and despite several attempts at calling back to chase I have not received a quote yet. I am really disappointed at the promptness of your customer service.”

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Posted 5 years ago

I'm sincerely sorry to hear this. We pride ourselves on the service we offer and this is not how we operate and not the level of service we expect from our sales consultants. We need to look in to this to see if your enquiry came though, and if so which consultant it was allocated to, as the details as our system show everyone has been responded to. Are you able to please email me your details? My email is gavin.l@eshores.co.uk or you can call the office and ask for me 01706 75 36 36. If you can please provide me with further details it would be really appreciated. Kind regards, Gavin (eShores)

Posted 5 years ago

“Andy found us great hotels that were central to our needs . All transfers ran smoothly. Tickets arrived two weeks before departure. Shuttle buses were waiting for us between locations. Couldn’t fault service and choice all queries were responded to in a fast and timely manner by email and phone. Will use again. Thank you”

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Posted 5 years ago

“brilliant company to deal with everything that was requested was done to great satisfaction staff were very helpful with a complicated itinerary that we requested yours sincerely barbara”

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Posted 5 years ago

“Matthew was very helpful in listening to what we wanted, and then making adjustments. He was not pushy, and waited until we were ready to book. A good service and we will use eShores again.”

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Posted 5 years ago

“We've just returned from a fantastic trip to Thailand arranged by Anna. I gave her an idea of the holiday and budget I was thinking of and she came up with a brilliant itinerary which worked perfectly under budget. Each private transfer was on time or most often early and the tours we booked through them were fantastic. Anna was really helpful working at the weekend to arrange our holiday and we are very grateful to her. I have already recommended her and would have no hesitation in recommending eshores.”

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Posted 5 years ago

“Great service.Anna was very helpful & nothing was too much trouble”

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Posted 5 years ago

“Amazing customer service every time! We have used them 3 times now and have never been let down, would always recommend this company”

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Posted 5 years ago

“This is the second time that I have had the pleasure of arranging a holiday with James. The first to Vietnam and the latest covering 3 countries Spain, Croatia and Montenegro. James is an expert at finding exactly the right locations and hotels for me. Not only this he expertly arranged all the transfers and is constantly in touch throughout the whole process from start to end. All the members of eShores are polite and go out of their way to arrange and deliver exactly what you , the customer wants . I highly reccommend both James and eShores and have recommended the company to people I have met on my travels.”

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Posted 5 years ago

“Booked out holiday with Michelle - everything ran very smoothly and we had the best holiday to America! Highly recommended!!”

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Posted 5 years ago

“So far so good,very helpful,unable to fault with the arrangements,just waiting to see if everything turns out so good on arrival”

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Posted 5 years ago

“I've used James twice now and he works tirelessly to get exactly what you want. Friendly and always available.”

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Posted 5 years ago

“Dave as helped me sort my dream Vietnam trip out been there at every phone call iv maid if my holiday goes the same way I will not be booking with anyone else it will be Eshores all the way. Thanks Dave”

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Posted 5 years ago

“Dave is great, always gives us plenty of options at great prices. Added to this he always offers support and ideas for the holiday”

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Posted 5 years ago

“Everything ran smoothly with Michelle from first enquiry to travel pack arriving nothing was too much trouble and she responded quickly to any queries I had or changes I wanted making .”

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Posted 5 years ago

“We have just returned from an amazing Greek island hopping holiday, all perfectly tailor made for us by Emma McDonough... well, what a fabulous week... Emma had everything taken care of, flights, taxi pick up from the airport, transfers from the wonderful hotels to the ferries... all our paperwork printed out with times with tickets...all in a lovely folder, I like to know I have it all in black and white, not just on my phone like the younger generation . And it all went like clockwork... we chose Santorini, Paros, and Mykonos, we left the hotel choices to Emma and they were absolutely spot on.. we have stayed in some lovely places but all 3 of these exceeded them all. The Philippion on Santorini, Agnanti on Paros, and the Legacy Suites on Mykonos.. Emma was so friendly on the telephone and turned this into a beautiful holiday.. would recommend her and definitely book with her again. Thankyou Emma you are a star xx”

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Posted 5 years ago

“Just returned from a 14 day holiday in Malaysia. The trip was organised for us by eShores. The flights (5) the transfers (5) and the hotels (3) were all fantastic. We will definitely be booking with eShores again.”

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Posted 5 years ago

“We booked our honeymoon through eShores, to Vietnam, Singapore and the Maldives. James Massey couldn’t have been more helpful in helping us select the destinations in Vietnam. All the hotels selected were perfect and everything ran smoothly. The price was all very reasonable as well. Thank you for a great holiday. Hannah & Paul 😊”

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Posted 5 years ago

“When I decided to contact eShores, I was unsure of what to expect having organised all my previous holidays directly but I'm so glad that I did. The service they provided was fantastic and I will definitely use them again. The representative dealing with our request was James Massey. James was so easy to deal with, extremely patient (I kept changing my mind.....) providing a great level of detail and choice. The trip itself was amazing and went so smoothly, all thanks to James and the eShores team. Based on my experience I'd recommend using eShores.”

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Posted 5 years ago

“We have used eShores for the second time ( Route 66 and macho piccho) both were very well organised James Massey was extremely help and he packaged the deal to more than our expectations We would definitely recommend Thank you”

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Posted 5 years ago

eShores.co.uk is rated 4.9 based on 2,695 reviews