eShores.co.uk Reviews

Name: eShores.co.uk
Rating: 4.93

4.9 Rating 2,697 Reviews

99 %

of reviewers recommend eShores.co.uk

Company Reviews

Product Reviews

Metrics

4.9

Based on 2,697 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Anonymous

Anonymous // 01/01/2019

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“Matt has been extremely patient with me and has helped me organise my perfect trip to America. Fast communication and always easy to get hold of if I need to ask any questions. Very much looking forward to my trip !!”

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Posted 6 years ago

“Anna who booked my usa city break for me was verry helpful and profesional and took time to explain everthing to me”

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Posted 6 years ago

“I cannot thank James enough he’s been brilliant right the way through. I cannot use the phone due to hearing loss and he’s managed a billion emails with a zillion questions. I then realised I had booked the wrong week and James sorted this out no problem. I will surely be using eshores again instead of Tui TC FC etc and I will be asking for James. Thank you!”

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Posted 6 years ago

“I can't praise Dave at eShores highly enough. We'd been struggling to come up with an Athens/Greek islands trip that was achievable within our budget on our own and contacted eShores for help, I have to say without much hope that we'd find anything suitable. However I'm delighted to say that within a hour or so of speaking to Dave he'd come up with the most amazing package, just what we wanted, and under budget! He also gave us alternative options for accommodation and helped us tailor make the trip to exactly suit our needs, and within a week our perfect trip was booked and paid for. Dave was incredibly helpful, patient and responsive and I still can't believe how easy he made it feel for us. Although we haven't yet been on the holiday it looks fantastic in every way and we have every faith that it will be a great trip. Just counting down the days now! We'll definitely be using eShores again!”

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Posted 6 years ago

“I don’t normally submit reviews but after my eShores experience I feel it only fair. Firstly our agent James went above and beyond to arrange a 3 stop trip to Kuala Lumpur & Borneo. He dealt with my barrage of annoying questions in a friendly and professional way making sure we were happy with what was being offered. Every aspect of our holiday was well above our expectations and we feel that this was our best holiday ever. Everything ran incredibly smoothly from internal flights to accommodation. I was unsure about using an online agent but now wish I’d done it years ago. I really can’t praise James & eShores enough. I will definitely be using them again. Thank you.”

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Posted 6 years ago

“Great customer service from Michelle so helpful always happy 2 help when ever we phoned for information.this is not 1st holiday booked thru her will def be booking next 1 with her”

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Posted 6 years ago

“Very good so far Emma has been brilliant with us not to pushy but worked very hard to get what we wanted and still working with her on our holiday”

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Posted 6 years ago

“Hannah was excellent in providing Holiday options to my changing requests. I am confident that we will enjoy our September holiday!”

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Posted 6 years ago

“Our consultant Hannah Morris was absolutely amazing, nothing was too much trouble. Hannah was friendly approachable and understood what we wanted from our holiday! We have since recommended our friends to get in touch with Hannah to look up booking they’re Thai trip.”

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Posted 6 years ago

“Fantastic service from Anna Davies from start to finish .we were looking for a trip of a lifetime to Bali to celebrate our silver wedding she listened to what we wanted and gave us several alternatives. We had a couple of questions that needed answering I emailed Anna quite late in the evening not expecting a reply till next morning but she repied that evening in her own time fantastic service a credit to herself and Eshores She will be there to answer any questions we may have between now and when we go on holiday first class service . Wouldnt hesitate to recommend Eshores to my friends and family”

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Posted 6 years ago

“Nothing was too much trouble. Offered constructive advice and always replied to emails and returned phone calls without delay.”

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Posted 6 years ago

“I was very anxious about using an on line company, but Hannah was so helpful and reassuring. She made the experience very pleasurable and was very professional throughout. She listened to our wishes and was able to put together a package perfectly suited to our needs. She remained in contact throughout the quotation and booking process and was never pushy in her approach (like other companies that I’ve experienced before) hence why I have never used online companies previously. Thank you Hannah.”

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Posted 6 years ago

“Nothing too much trouble.felt confident with choice and advice given.have not used a travel agent for many years .Will definitely be using you in future.”

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Posted 6 years ago

“I have just booked a 3 center holiday to Thailand with James, he was extremely helpful and gave me ideals and hotel choices. I was a bit unsure of which hotel to choose and swopped around a few times, James was very patient and managed to get me lovely hotels all within my budget. The holiday is next year so I can not comment on how it went, but I am very confident that James has got it just right. I can not wait for the adventure to begin !! Thanks again James.”

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Posted 6 years ago

“I found Hannah very helpful and at taking up our preferences for hotels etc.”

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Posted 6 years ago

“Everything was clearly explained. I feel confident with my choice”

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Posted 6 years ago

“I booked our holiday with eshores at the weekend and Anna was the lady who dealt with our booking.My friend and I were looking for a twin centre break in September going to Venice and Lake Garda.Anna found just what we were looking for, arranging flights, transfers and accommodation.Her efficiency was brilliant and we had everything finalised in no time at all. If our holiday is as good as the personal attention she gave us, then I am sure we will have a wonderful time.A most efficient and dedicated member of the eshores team.Thank you Anna.”

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Posted 6 years ago

“Great personal service and advice.”

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Posted 6 years ago

“Such a brilliant service - Carly is literally the best. Wouldn’t book anywhere else than with her! So professional and gives the best recommendations. Thank you”

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Posted 6 years ago

“just back from another super holiday all booked by Mathew, everything is always done for you, fantastic service,high quality customer service and above all a great price, roll on September for our Las vegas holiday again all booked by Matthew .”

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Posted 6 years ago

eShores.co.uk is rated 4.9 based on 2,697 reviews