eShores.co.uk Reviews

Name: eShores.co.uk
Rating: 4.93

4.9 Rating 2,650 Reviews

99 %

of reviewers recommend eShores.co.uk

Company Reviews

Product Reviews

Metrics

4.9

Based on 2,650 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

eShores.co.uk 5 star review on 11th October 2024

Anonymous

Anonymous // 01/01/2019

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“excellent service , i have booked a 3 centre holiday in the usa 3 days new york ,a week in miami and a few days in orlando ,with car hire whilst in florida. It can be a pain trying to get flights from the uk to new york , then a flight down to miami and finally a flight home from orlando ,but e shores staff have really come up with the goods at a lot cheaper price than i could get by trying to do it myself online.”

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Posted 10 years ago

“I always book my holidays with Dave at eshores. He is a credit to the company and always gives us the best possible service and impartial advice and not to mention we always get a competitive price. Here's to many more excellent holidays through Dave and eshores.”

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Posted 10 years ago

“The lady that booked our holiday Kadie was very good - gave us lots of options and alternatives. She was always very happy to help with any questions/ queries we had. We will definitely be booking with eshores again as the whole process has been a very positive experience no stress involved :). Thankyou Kadie!!!”

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Posted 10 years ago

“Matt booked our honeymoon for us in August 2013. We went to Las Vegas and San Francisco and he found us very good, well-located hotels within our budget as well a arranging all the flights. The service was exceptional, especially as it was all done at very short notice, and it really took all the stress out of the arrangements.”

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Posted 10 years ago

“will write a revue after we have had our holiday good so far”

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Posted 10 years ago

“We dealt with Andy who helped 6 of us arrange a trip to America next year. Andy gave us first class assistance and would recommend eshores to friends and family.”

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Posted 10 years ago

“I have booked lots of holidays with eshores,I am highly delighted with all the services of each holiday booked, a high level of knowledge to places visited. Lovely girls who dealt with me. Specially Helen and kadie, nothing is a problem .. Would highly recommend eshores . Looking forward to booking again soon .”

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Posted 10 years ago

“We gave eshore details of the multi stop holiday we needed and they found us the exact holiday to suit our requirements and our budget.”

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Posted 10 years ago

“Helen was so helpful and nothing was to much trouble. Excellent service. Thank you..xx”

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Posted 10 years ago

“Excellent service at a good price”

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Posted 10 years ago

“Initially I was pleased with the service but this rapidly went down hill. First - the holiday I book and paid for was not available Second - the seats that I paid to reserve were booked for me, it then took 4hrs of phone calls to rectify this Third - the 2nd floor room that was requested was not listed on the hotel requirements”

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Posted 10 years ago

Hi Emma, we're very disappointed you feel the service we provided wasn't satisfactory. When you came to book the holiday we had to call through to check the availability, but unfortunately since we first quoted you the availability had changed and it was no longer available. We offered you an alternative date which you were happy with so we went ahead with the booking. With regards the seats on the plane, the tour operator we booked through arranged your seats at the time of booking to ensure we could offer the best seats that were available. When you asked to change your seats we gave you the reference number but due to issues with the airlines system this had to be done over the phone. Rather than you waiting in a queue to them we offered to phone them for you, we emailed some suitable seat numbers and a seat plan and once you confirmed your preferred seats we booked them for you. We admit this did take a few hours but this was because of lengthy call queues to get through to the airline; which was the reason we offered to call them for you. Finally the request for the room was made for you but unfortunately requests can’t be guaranteed, however we were under the impression you were very happy with your room and the holiday. If this was not the case then please contact us directly so we can discuss this further. Kind regards, eShores

Posted 10 years ago

“We were really grateful for the obliging service we received from this company - who found us accommodation in New York and Washington and arranged all our travel. No gimmicks and good service.”

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Posted 10 years ago

“Andrea was extremely helpful, when I first enquired the flights had not been released and she offered to phone me back when they were released. True to her word she phoned me back with a price which I did compare and this was the best price available for my holiday. Every time I have telephoned I have had excellent Customer Service from all staff.”

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Posted 10 years ago

“After comparing a few multi-centre holiday companies I was happy with the advice, help and offers I had put together as an itinery. I finally decided to use eshores after reading other reviews, and being contacted promptly when I wanted some information and emailed all the details I needed to make a decision. Also I found Andrea very helpful and she got in touch with me when I needed her to which with all relevant information for the booking and quotes, which I found some other companies lacked and had no urgency or work ethic to strive in customer satisfaction. So far, so good. Leighton Vaughan”

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Posted 10 years ago

“eShores.co.uk provide a fast, efficient, friendly service. Will definitely use again in the future.”

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Posted 10 years ago

“Andrea has given us excellent service”

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Posted 10 years ago

“Fantastic customer care provided by Gavin.”

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Posted 10 years ago

“Andy Rogerson gave excellent customer service when i booked a multi city holiday to the states in September. He was very knowledgable and got us a great rate for our vacation!! He was that good that I recommended him to my cousin, who has also booked a holiday with him!!”

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Posted 10 years ago

“Excellent efficient service. Many Thanks for booking my holiday so easily. Jacqueline Hutchinson”

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Posted 10 years ago

“This is the second time I have booked a long haul trip with Dave, he is extremely helpful and will look up hotels flights which we were looking at already , he isn,t a pushy sales man and gave me the best price available as I had already done my research already. Will definitely book with them again”

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Posted 10 years ago

eShores.co.uk is rated 4.9 based on 2,650 reviews