eShores.co.uk Reviews

Name: eShores.co.uk
Rating: 4.93

4.9 Rating 2,649 Reviews

99 %

of reviewers recommend eShores.co.uk

Company Reviews

Product Reviews

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4.9

Based on 2,649 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

eShores.co.uk 5 star review on 11th October 2024

Anonymous

Anonymous // 01/01/2019

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“We had an excellent holiday and the service, advice and arrangements you provided were also excellent. We certainly will be contacting you again to arrange another city break. One improvement to note that would have make the one journey better was the arrangement of reserved seats. The train journey from Vienna to Prague so good as we had reserved seats which enabled us to sit as a four without the mad scramble we had to find seats on the journey from Budapest to Vienna. The train was packed. Most seats on this train were reserved so we had a job to find even a pair let alone for four. We ended up in a carriage three down from where we had stored our luggage as we had to move from the seats we sat in as at the first stop people got on who had reservations. Our friends managed to find seats in another coach. This is not a complaint but just to suggest that it is better to have reservations made as you did for the Vienna to Prague trip even if it means extra cost for the travellers. Overall an excellent holiday Thank you EShores”

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Posted 8 years ago

“I've only been working with Mathew at eShores for a short time, sorting out a holiday that my wife and I hoped to make early in 2017, but so far everything we've asked, Mathew has sorted. Quickly, efficiently and without any problems (well, nothing serious. My only problem is one Mathew definitely can't fix because it is a problem with the timing of a flight, the only one available that day!). As the saying goes, 'the proof of the pudding is in the eating' but from my experience so far I expect no difficulties to arise.”

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Posted 8 years ago

“Kadie was brilliant at tailoring the holiday, and because she'd visited where I wanted to go it felt all the more personal. She's turned my original trip into a trip of a lifetime all within my budget. It was a pleasure, and not one I've had from other travel agents. I've recommended eshores to friends since and will definitely use eshores again.”

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Posted 8 years ago

“Kadie booked my holiday, very professional I gave her details of where I wanted to travel and she gave me a choice of iternary. This is the second time I have booked with this agent at e-shores and I would highly recommend her.”

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Posted 8 years ago

“have not been on vacation yet but service from kadie was very good will let you know how we got on after holiday”

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Posted 8 years ago

“Brilliant service by the advisor I was assigned no complaints what so ever very quick and helpful replies when I put something across to her.”

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Posted 8 years ago

“I wanted a multi city USA trip. My agent, Andrea was superb, and organised the whole holiday perfectly. The hotels were great, and the Elvis trip and the Peabody hotel were to die for. It couldn't have been more perfect. All the travelling (planes and trains), hotel check ins and pre-booked trips were seamless. The accommodation was great and the value for the whole thing was second to none. Nothing but praise and highly recommended. All that's left to do now is decide where we are going next.”

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Posted 8 years ago

“Our travel consultant Andrea dealt with our request very quickly and efficiently”

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Posted 8 years ago

“Very professional and also friendly. Our itinerary was completely catered for with all connecting transfers and pick-ups explained. Took the option to book tours through eShores from dosomethingdifferent.com which was great. Thoroughly enjoyed our holiday and felt safe in the knowledge that if anything had gone wrong eShores would have sorted it.”

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Posted 8 years ago

“Excellent service , the holiday was brilliant everything ran like clock work Kadie was extremely helpful and I have recommended Eshores to all my friends will definitely use their services again”

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Posted 8 years ago

“Andrea Keller who weve booked quite a few trips with is top draw very helpful and friendly .Highly recommended”

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Posted 8 years ago

“I found Carly extremely helpful when listening to my customer needs and questions. She used advice from her own and other colleague's experiences to help me. The offer and listing of alternatives was very thoughtful too. J S.”

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Posted 8 years ago

“Helpful and fitted our brief very well, though we could have done with more information about the hotels; we had to search them out on the web ourselves to find out about their locations, etc. Too early to say more - ask again on our return?”

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Posted 8 years ago

“I booked a holiday with Michelle of eShores to Amsterdam and Rome. I come originally from a high end sales background so I'm possibly over sensitive to customer care. Michelle has been brilliant throughout the booking process. Listening to what I was looking for and then coming up with a few alternatives. I haven't been on the holiday yet that's why I've only given four stars. I suspect that on return I will give five !”

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Posted 8 years ago

“Absolutely magnificent service, the best rapport I have ever had with a travel agent. Emma saw to every requirement and need and I had and even sent the booking correspondence to my daughter in New Zealand! Emma went above and beyond our expectations! Could not have asked for more. I only hope Emma continues in her role so we have a reliable travel agent to contact for our future holiday bookings! Thank you”

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Posted 8 years ago

“Booked a route 66. Michelle was very knowledgeable and have us excellent service. She was happy to amend and tweek our trip as we needed. These changes were done promptly and we received immediate acknowledgements all the way through from booking. She always hot back to us promptly. The choice of hotels was of a very good standard and well thought through. They were all handy to get to after a long day travelling. Everything went to plan - everything was booked no problems. Thank you Michelle. We were that pleased we have asked Michelle to quote for our next holiday”

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Posted 8 years ago

“Extremely helpful, friendly and efficient. Hannah offered loads of advice and had good local knowledge of the destinations I was interested in. Really impressed :)”

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Posted 8 years ago

“David Felton was extremely helpful right from the beginning, he understood exactly what we were looking for and sorted us the perfect holiday at an excellent price. We were going to the USA and wanted to go to New York, St Louis, Las Vegas and Chicago. All the flights and hotels he chose were great, three of the four hotels were excellent and the fourth was more than satisfactory, we had no complaints. I rang him several times before we went to ask questions, sometimes the same questions I had asked before and he was always patient and helpful. He was very knowledgeable and explained everything we were uncertain about. All in all I would recommend E Shores to anyone wanting a tailor made holiday and especially David Felton I don't think he could have done any more to make our holiday perfect.”

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Posted 8 years ago

“Great service provided by Dave from eshores answered all questions and at no time did I feel I was being awkward with all my queries.”

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Posted 8 years ago

“The most amazing holiday to Thailand thanks to Andy Rogerson at eshores. I was apprehensive about the holiday as we were traveling to three areas in Thailand over two weeks, and was convinced it was going to be chaotic. The holiday went perfectly smooth, hotel's were fantastic, private transfers were all on time and the flights were excellent with Thai airway's. The bonus being the holiday was an amazing price for everything it included. I will definitely be booking my next adventure with eshores.”

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Posted 8 years ago

eShores.co.uk is rated 4.9 based on 2,649 reviews