eShores.co.uk Reviews

Name: eShores.co.uk
Rating: 4.93

4.9 Rating 2,717 Reviews

99 %

of reviewers recommend eShores.co.uk

Company Reviews

Product Reviews

Metrics

4.9

Based on 2,717 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

eShores.co.uk 5 star review on 11th October 2024

Anonymous

Anonymous // 01/01/2019

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“When I call eShores the customer service is great, I deal with David Felton and he never lets me down, I feel he goes the extra mile to find my holidays and always gets the location and the facilities I am looking for every time. He is professional, polite and knows his customer needs Exceptional service”

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Posted 7 years ago

“""fantastic service, we had an idea of what we would like and Kadie helped us get exactly what we wanted. Flights, transfers, hotels, everything ran smoothly from start to finish. Thank you.”

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Posted 7 years ago

“We dealt with Mathew who put a two centre holiday in Tuscany and Liguria for us. From the initial contact, dealing with eShores was a pleasure and we felt as though we had full input into the process of putting together the itinerary. Two weeks before departure we received all the travel and hotel vouchers, no nervous waiting at the last minute for them to arrive. Everything ran like clockwork and we had a great holiday. We'll be using eShores again for sure.”

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Posted 7 years ago

“Very willing to go the extra mile to make sure your holiday fits your needs. Nothing was to much trouble and they were very knowledgable.”

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Posted 7 years ago

“Gave useful advice from the initial planning to final booking”

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Posted 7 years ago

“""All queries were answered promptly and any concerns were clarified well”

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Posted 7 years ago

“I told Anna my rep my requirements and within 2 hours everything was arranged for my holiday exactly as i wanted. This is the second time i have used E Shores and i will not hesitate to use them again.”

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Posted 7 years ago

“Very efficient and offered great value for the holiday I was planning. Have used them before and would use them again.”

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Posted 7 years ago

“Very helpful, friendly and more importantly not pushy on sales. Absolutely love that you don't get passed around through different people in a call centre. You get to speak to the same person every time you call and if they miss your call, they ring you back immediately. There very helpful and informative and make sure they only offer you appropriate hotels to suit what you want out of your holiday. Will definitely book with these guys again”

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Posted 7 years ago

“Emma from Eshores has helped me with a couple of trips now, and is always so friendly and helpful, and she strives to get me the best deal every time.”

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Posted 7 years ago

“We found e shores staff to be very efficient in all aspects of arranging our trip to China and Hong Kong and quick to get back to us if we had any questions or concerns. If we were unavailable to take phone calls then a message was left and an e mail sent to confirm the situation. David Felton was our rep and he was most helpful but not 'pushy' at all, leaving us to make our own decisions.”

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Posted 7 years ago

“I have to say that from start to finish Esure or I should say Michelle made our holiday first class anything we wanted to change was never any trouble and sorted straight away we will definitely use esure again thank you for an unforgettable holiday lance and sue.”

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Posted 7 years ago

“Emma was very knowledgeable and helped book my Honeymoon in no time at all. Highly recommend this holiday company.”

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Posted 7 years ago

“very efficient company that cater to your every need. nothing to much trouble :-)”

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Posted 7 years ago

“Very pleased with the service. Delivered exactly what I asked for. I liked that I was given options to upgrade hotels. Will certainly use again for a bespoke holiday. Thank you”

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Posted 7 years ago

“I felt that Emma, the agent I dealt with, genuinely wanted to get the best deal for us and despite giving her our budget figure the total came in much lower which totally showed me she worked to get us the right deal-and we are delighted with it. Emma was totally great to deal with and nothing was too much trouble-I highly recommend their service.”

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Posted 7 years ago

“Planned our American adventure with fantastic hotels and perfect locations. Thank you Hannah”

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Posted 7 years ago

“Hannah Morris was very accommodating and gave great customer service. We are very much looking forward to our holiday which has been made that much easier by Hannah.”

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Posted 7 years ago

“They tailored my holiday (Route 66 self drive) to suit my requirements and were so good about all the little tweaks I made to the itinerary. I also liked how you could book a year in advance and pay installments, this made a big expensive holiday like Route 66 achievable. At one hotel I needed assistance and emailed them at 12am not expecting a response until the next day - they actually responded within the hour (impressive, thanks Kadie!). Everything went to plan and I would have no hesitation in using them again for our next big trip.”

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Posted 7 years ago

“They are big enough to get good deals, but small enough to treat each traveller as an individual. You don't simply have to choose a holiday from a brochure, but you can tailor-make exactly what you want! I know you will say that you could do that all yourself online, which you could. But these are experts, have their fingers on everything and are in the know. I couldn't believe how easy it was to get straight through to the person who organised my trip, whether in the UK, or away. You might just want to ask a simple question in situ, but eshores is there to help all the time. This is so very reassuring!”

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Posted 7 years ago

eShores.co.uk is rated 4.9 based on 2,717 reviews