eShores.co.uk Reviews

Name: eShores.co.uk
Rating: 4.93

4.9 Rating 2,718 Reviews

99 %

of reviewers recommend eShores.co.uk

Company Reviews

Product Reviews

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4.9

Based on 2,718 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

eShores.co.uk 5 star review on 11th October 2024

Anonymous

Anonymous // 01/01/2019

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“I found Carly extremely helpful when listening to my customer needs and questions. She used advice from her own and other colleague's experiences to help me. The offer and listing of alternatives was very thoughtful too. J S.”

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Posted 8 years ago

“Helpful and fitted our brief very well, though we could have done with more information about the hotels; we had to search them out on the web ourselves to find out about their locations, etc. Too early to say more - ask again on our return?”

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Posted 8 years ago

“I booked a holiday with Michelle of eShores to Amsterdam and Rome. I come originally from a high end sales background so I'm possibly over sensitive to customer care. Michelle has been brilliant throughout the booking process. Listening to what I was looking for and then coming up with a few alternatives. I haven't been on the holiday yet that's why I've only given four stars. I suspect that on return I will give five !”

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Posted 8 years ago

“Absolutely magnificent service, the best rapport I have ever had with a travel agent. Emma saw to every requirement and need and I had and even sent the booking correspondence to my daughter in New Zealand! Emma went above and beyond our expectations! Could not have asked for more. I only hope Emma continues in her role so we have a reliable travel agent to contact for our future holiday bookings! Thank you”

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Posted 8 years ago

“Booked a route 66. Michelle was very knowledgeable and have us excellent service. She was happy to amend and tweek our trip as we needed. These changes were done promptly and we received immediate acknowledgements all the way through from booking. She always hot back to us promptly. The choice of hotels was of a very good standard and well thought through. They were all handy to get to after a long day travelling. Everything went to plan - everything was booked no problems. Thank you Michelle. We were that pleased we have asked Michelle to quote for our next holiday”

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Posted 8 years ago

“Extremely helpful, friendly and efficient. Hannah offered loads of advice and had good local knowledge of the destinations I was interested in. Really impressed :)”

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Posted 8 years ago

“David Felton was extremely helpful right from the beginning, he understood exactly what we were looking for and sorted us the perfect holiday at an excellent price. We were going to the USA and wanted to go to New York, St Louis, Las Vegas and Chicago. All the flights and hotels he chose were great, three of the four hotels were excellent and the fourth was more than satisfactory, we had no complaints. I rang him several times before we went to ask questions, sometimes the same questions I had asked before and he was always patient and helpful. He was very knowledgeable and explained everything we were uncertain about. All in all I would recommend E Shores to anyone wanting a tailor made holiday and especially David Felton I don't think he could have done any more to make our holiday perfect.”

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Posted 8 years ago

“Great service provided by Dave from eshores answered all questions and at no time did I feel I was being awkward with all my queries.”

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Posted 8 years ago

“The most amazing holiday to Thailand thanks to Andy Rogerson at eshores. I was apprehensive about the holiday as we were traveling to three areas in Thailand over two weeks, and was convinced it was going to be chaotic. The holiday went perfectly smooth, hotel's were fantastic, private transfers were all on time and the flights were excellent with Thai airway's. The bonus being the holiday was an amazing price for everything it included. I will definitely be booking my next adventure with eshores.”

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Posted 8 years ago

“Andrea has been amazing. Not only does she have such a sunny personality she listened to everything I wanted and I decided within minutes to give my business to the company because of her. I felt completely confident in her opinion and advice and look forward to giving my full feedback on the holiday once we have been!!”

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Posted 8 years ago

“I found eShores on Google while searching for a multi centre holiday. I have never been so impressed with a travel consultant before,the service we received was second to none. Dave of eShores looked after us as though we were the most important clients ever,nothing was to much trouble. I would recommend anyone who wants this kind of service to go to eShores and enjoy the first class service they provide.”

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Posted 8 years ago

“Our link person was Andrea - she made everything seem so simple, was unfailingly cheerful and offered helpful advice. hotels chosen for us were just super, just what we were looking for - could not fault them at all. Andrea made it possible for us to travel independently, taking the pain out of the booking process. Thank you”

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Posted 8 years ago

“This is my Fourth year with eShores and have always found them to be very experienced, accommodating and professional in what they do. The experience of our complicated holidays have always gone exactly to plan and the attention to detail is exemplary. Our previous adviser was on holiday so was appointed a new one, of which still took care of our every need and wants.”

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Posted 8 years ago

“Thank you very much to Eshores (and Mathew in particular) for organising our recent holiday to Krakow and Warsaw. All the arrangements were very efficient and on schedule and we had a great time. we will use Eshores again. Margaret and Frank”

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Posted 8 years ago

“From first contact with Michelle I knew I was with a professional company that cared about its clientel, Michelle was amazing from working through my itinery to helping me choose hotels, everything was taken care of. I cannot recommend Esure travel highly enough, they were hands down the most competitively priced option and our tailor made package was bespoke to our requirements. Thanks again to Michelle, she made our trip to NY & Vegas seemless and unforgettable”

eShores.co.uk 5 star review on 26th May 2016

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Posted 8 years ago

“We booked through e-shores and Dave Felton was a star nothing was to much trouble the price was great, the holiday to Thailand was awesome and we even experienced "BIRD" on one our transfers ( don't ask but it made our day). I know people say we will use them again well I can confirm that Dave is working his magic for our 2017 trip fingers crossed. HIGHLY RECOMMENDED”

eShores.co.uk 5 star review on 18th May 2016

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Posted 8 years ago

“WHEN CARLY RANG SHE ASKED WHAT WE WANTED FROM THE HOLIDAY AND WHAT OPTIONS WERE AVAILABLE SHE WAS VERY PROFESSIONAL AND MANAGED TO GET THE HOLIDAY WE WANTED WITHIN THE BUDGET WE HAD SET ALL IN ALL IT WAS A VERY GOOD EXPERIENCE”

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Posted 8 years ago

“Extremely friendly and nothing was too much trouble. I will use their services again.”

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Posted 8 years ago

“Brilliant service 2nd time I've use this company and will again.”

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Posted 8 years ago

“This is the second time I have used eShores. The first time was to plan a trip to Brazil and Peru. My Consultant was called Andrea. She is excellent. From day one, she was warm, friendly and yet very professional. By the time we finished organising my trip I felt like I knew her although we have never met. She listened to all our needs/requests and everything was superb. The hotel choices were second to none all the transport links worked an overall EXCELLENT SERVICE. That said, I was so impressed that Andrea is currently planning my next trip to Thailand based on our first experience with eshores. Very Professional service and would recommend.”

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Posted 8 years ago

eShores.co.uk is rated 4.9 based on 2,718 reviews