eShores.co.uk Reviews

Name: eShores.co.uk
Rating: 4.93

4.9 Rating 2,649 Reviews

99 %

of reviewers recommend eShores.co.uk

Company Reviews

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4.9

Based on 2,649 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

eShores.co.uk 5 star review on 11th October 2024

Anonymous

Anonymous // 01/01/2019

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“This is the third or fourth time I have booked our holiday with eShores and specifically with Dave. I have always found Dave professional, patient and very helpful. I will continue to use eShores and Dave for my holidays and recommend them to family and friends.”

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Posted 8 years ago

“Emma was 10/10 for sorting our forthcoming holiday & for that I will definitely be using eshores again”

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Posted 8 years ago

“unearthed an absolute treasure when we discovered e shores.co.uk. Have used them twice now and although our holiday requirements for our trip next year were not straight forward, Helen has, once again, managed to find us exactly what we wanted.”

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Posted 8 years ago

“There were very quick to respond to my requirements, answered all my questions and came up with what I believe will be an excellent holiday. Everything was conducted in a very pleasant and convivial manner, well done.”

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Posted 8 years ago

“Andy organised our trip to Australia this October, planning started around December last year. I was very impressed with his quote, it came in very competitive between DialaFlight and Flight Centre. He managed to get us a 5* hotel in Singapore in a deluxe room with breakfast and no one else could get us in there, it was outside our budget. We also had a private transfer included to/from the airport which was unexpected. The timings of the flights were great, we had 6 flights in all and all went without a hitch. The flight times were excellent, which meant we had full days and no silly flight times. I will definitely be in touch again to sort out our 2017 trip!”

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Posted 8 years ago

“This is the third year we have used Andy at eShores and this time it was for our honeymoon. He definitely didn't disappoint. Andy always listens about what the budget is and what you want to achieve from the holiday and then uses it all along with his vast knowledge to put together something perfect! They seem to know so much about the best hotels to stay in and think of everything, i.e. all the transfers were organised, he upgraded some of our flights as it wasn't much extra, etc. I also always get comparison quotes for our trips and nothing else comes close in terms of price. I really cannot recommend them enough.”

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Posted 8 years ago

“Unbelievable knowledge of multiple destinations, hotels and flight companies. Dave's advice and insights made our honeymoon and we look forward to booking with them in the future.”

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Posted 8 years ago

“Dave @eshores is the best advisor ! He book for us holiday in Thailand . Very helpful person . Thanks a lot !”

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Posted 8 years ago

“Booked for our ruby anniversary multi stop far east. got to Vietnam should have been 4* hotel they could not find our booking, but found we were in another hotel.. OMG..it was a hostel and they found our booking straight away, so it must have been right, similar thing in Phuket could not find our booking on returning home i have complained only to be told it was my fault, and have been treated like a child,they have compensated me with £100 odd as the 4* was £64pn, and a voucher which they know i will never use because i would never trust them again.oh how i will remember my ruby anniversary..p.s any one want buy my voucher”

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Posted 8 years ago

Dear Mr Newitt, I would like to apologise that your holiday didn't run as smoothly as we had hoped. I am also genuinely sorry if you felt we blamed you, as that wasn't our intention. We were just disappointed that we didn't find out about your concerns until you'd returned home. We simply wanted to explain that if you had let the hotel know, or had phoned our emergency number, we would have made sure things were put right. We want every holiday we sell to run smoothly and want every one of our clients to have a great time. So if we’d have known you weren’t happy, we would have done whatever necessary to ensure either the hotel addressed your concerns, or if that wasn't possible, you were moved somewhere more suitable. Once you'd returned home though, it was difficult for us to rectify things. We did take your concerns seriously though, which is why refunded you for your stay. The voucher was simply an additional gesture, due to our disappointment that the hotel wasn't suitable. I am sincerely sorry that your holiday didn't get off to the start that either of us had wanted, I just hope you enjoyed the rest of your trip. If you would like to discuss this further, please don't hesitate to let me know. Kind regards, Gavin Lapidus (Director)

Posted 8 years ago

“Dave the travel consultant was very helpful and patient as I had to keep looking at different dates and airlines. Nothing was too much trouble for him and we eventually settled on the holiday I wanted. Thank you Dave!”

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Posted 8 years ago

“Hannah was brilliant very knowledgeable and enthusiastic, she gave us good advice and kept us up to date. Will definitely use eshores again. Christine”

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Posted 8 years ago

“Fantastic holiday to France, which was expertly managed by eShores team.”

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Posted 8 years ago

“The advisers listen and then deliver exactly what you require, excellent service, highly recommended.”

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Posted 8 years ago

“I have been arranging our holiday to China for next year. Ms Hannah has been dealing with all arrangements from start to finish in a very friendly and professional way. Nothing was left to chance, informing me at all times, as to the progress of the arrangements. She has booked all the hotels and tours of our choice for our holiday and at the same time advising us the best way we can fit all we wanted to include in our itinerary. Last but not least, to our surprise, the costs were well within our budget. Many Thanks”

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Posted 8 years ago

“We have been using Dave Felton at eshores for several years now. He always find us the best deals for the places we want to visit, and is great to deal with.”

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Posted 8 years ago

“We have used eshores for the last three years for the following reasons,after going to the high street holiday shops who only want to sell you thier holidays at high street prices. Eshores listen to what you want out of a holiday then staff like Emma do thier Magic produce what you want with great places great hotels, great flights and very competitive prices. And if you want to change something or add another destination they just do it. This is why we will continue to to use eshores.”

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Posted 8 years ago

“Everything was handled very efficiently and I was called back or emailed when you said you would. I would like to complete something after the holiday as it's a little early to say if everything has gone smoothly”

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Posted 8 years ago

“David Felton makes every call very personal, he is a credit to eShore and should be highly recognised for this.”

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Posted 8 years ago

“Second time we have used eShores. On both occasions Dave Felton dealt with our requests with great efficiency and friendly manner. I would recommend especially if you want a tailor made holiday which is competitively priced. Would definitely use again.”

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Posted 8 years ago

“We had a multidestination holiday (Cape Town & Dubai) and booked flights and accommodation through eShores. The holiday went perfectly. The accommodation Andy selected for us was perfect in terms of location and budget. All transfers went smoothly with our drivers waiting for us as the airports and hotels in a timely manner. A big 'well done' to Andy who dealt with our holiday requirements in a very professional and yet friendly manner, he is a credit to eShores. I would be happy to recommend eShores to anyone wishing to book holidays.”

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Posted 8 years ago

eShores.co.uk is rated 4.9 based on 2,649 reviews