eShores.co.uk Reviews

Name: eShores.co.uk
Rating: 4.93

4.9 Rating 2,694 Reviews

99 %

of reviewers recommend eShores.co.uk

Company Reviews

Product Reviews

Metrics

4.9

Based on 2,694 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

eShores.co.uk 5 star review on 11th October 2024

Anonymous

Anonymous // 01/01/2019

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“Excellent service! Dave is really helpful & very prompt at answering queries & at amending holiday details if required. Would highly recommend eshores.”

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Posted 3 years ago

“Excellent service from Chris Eaves. Very patient and actually listened to what I wanted my holiday to ve. I will definitely ve booking with them again.”

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Posted 3 years ago

“Disgusting service! Do not book with them. I submitted a form, requesting a call back. I waited a few days, which was fine. I understand work gets busy, especially now that other countries are opening up. I then phoned the agency after waiting a week. I spoke with a lady called ‘Hannah’ who then apologised and said she hadn’t seen the online submission. She then said she would get back to me the following week. I heard nothing. I waited two more weeks, spoke to someone called ‘Chris’ who said ‘Hannah’ had already picked up my request. He apologised for the late response and told me he would get Hannah to call me back. Hannah then called me back over 5 hours later, on a ‘No caller ID’ call. She said she would take a look at my request and get back to me the same day. I have still not heard back. Disgusting service. Maybe they have something against me? Who knows? Do not book with them. Both Hannah and Chris got disgusting personalities. I was ready to book my holiday ASAP but they ruined that. I wish nothing but the worst for those two.”

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Posted 3 years ago

Hi IB, thank you for sharing your feedback. I'm sorry our service didn't meet with your expectations. I'd like to assure you that it was nothing personal. Hannah did send you the quote after she spoke to you and has tried contacting you since without success, so I'm not sure if we have the correct details. If you can contact me directly, I will be more than happy to look in to this further. Thanks, Gavin 01706 753 636

Posted 3 years ago

“Booked with eShores before the pandemic and had to cancel they refunded quickly and we kept £500 credit with them, we used that credit this year to book for Mykonos and Santorini and they were marvellous!, got the most perfect hotels and the help was non stop, will definitely use them again”

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Posted 3 years ago

“This is the second time with eshores really efficient and Helen was so patient as we changed our minds a couple of times nothing is too much trouble. Would highly recommend thank you x”

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Posted 3 years ago

“Great service every time we use you, Dave knows what his clients want and always give them great ideas”

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Posted 3 years ago

“Emma was very helpful and professional. I changed my mind a few times regarding the hotel and nothing was any bother to her. The price was very good compared to websites I had looked at. I wouldn’t hesitate to use E Shored again.”

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Posted 3 years ago

“Mathew was absolutely amazing. He was professional, organised, knowledgeable and ensured we had a seamless travel experience when booking our trip to Canada for next year. Will be recommending him to our friends and family.”

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Posted 3 years ago

“Superb service - Emma has been brilliant at sorting all our holiday requests. Thank you”

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Posted 3 years ago

“Just back from an island-hopping trip in Greece, expertly put together and arranged by Chris from eShores. Accommodation locations and ferry transfers were spot on. Even advice on Covid testing was offered and gratefully accepted. EShores’ quote was way cheaper than the other agents we tried and the exemplary service we received from Chris was a breath of fresh air. We even got a ‘phone call when back home just to check how things went. Would certainly recommend their services and we’ll be using them again!”

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Posted 3 years ago

“Dave was excellent in assisting us with organising our holiday (2nd one) he’s extremely informative and helpful, would highly recommend eshores especially Dave!”

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Posted 3 years ago

“Always helpful and informative.”

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Posted 3 years ago

“Very helpful. Quick and efficient at getting back to you. Easy to swap hotels if you're unhappy with price/location etc. Have used previously and will use again.”

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Posted 3 years ago

“Emma from E Shores could not have been more helpful. We had to change our plans a number of times because of Covid but Emma supported us throughout.”

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Posted 3 years ago

“Eshores organised our honeymoon for us. A friendly and efficient service. Matthew had originally booked us a multi-centre trip to Italy but we had to make a last minute change to Croatia because of Italy’s quarantine rules. This change was made quickly and efficiently. Everything ran smoothly travel wise and our three accommodations were excellent! Would definitely recommend Eshores”

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Posted 3 years ago

“Well worth contacting to organise your holiday. Dealt with Chris who was great to deal with throughout the whole process of getting our holiday.”

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Posted 3 years ago

“I’ve never booked a bespoke holiday before and didn’t know what to expect. What I got was a fantastic travel consultant, Dave, who took the time to understand our holiday requirements and to look for a number of holiday accommodation options for us to consider. Nothing was too much trouble for him. He was quick to respond to query emails I’d send him and searched again for our perfect holiday when we decided on different dates. Overall, I’m extremely impressed with eShores and will definitely be booking with them again.”

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Posted 3 years ago

“Provided a perfect Greek Island hopping package, roll on 2022.”

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Posted 3 years ago

“Dave Felton has been fantastic to us from start to finish. We've had to rebook several and he has been so helpful ensuring each holiday was taliored to our individual preferences. Would definitely recommend eShores.”

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Posted 3 years ago

“Chris took on our holiday request and tweaked it so it was tailor made and to our expectations with absolutely zero stress. He’s been amazing and when he’s not been available the rest of the team at eshores have been as equally helpful and sorted us out in no time. Thanks all from the tree of us!!! Adam, Dan & Ryan.”

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Posted 3 years ago

eShores.co.uk is rated 4.9 based on 2,694 reviews