eShores.co.uk Reviews

Name: eShores.co.uk
Rating: 4.93

4.9 Rating 2,648 Reviews

99 %

of reviewers recommend eShores.co.uk

Company Reviews

Product Reviews

Metrics

4.9

Based on 2,648 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	99%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

eShores.co.uk 5 star review on 11th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Just back from a fantastic tailor made holiday to Chicago, Memphis and New Orleans by Michelle. Can not thank you enough for your excellent service and assistance. I love the personal touch and the fact that you continued to assist us through every step, from the original booking to after sales. Believe me this is very rare and unique ! First time using EShores but already looking forward to our next holiday Michelle in California!”

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Posted 6 years ago

“Helen has just helped us book our first holiday to the Far East. She was very helpful and happy to work with us to give us a great itinerary for our trip. If the holiday is to the same standard as the service so far, we are confident that we will have a wonderful experience.”

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Posted 6 years ago

“Hannah Morris is a star, provided a brilliant service start to finish and is insightful and knowledgable about multiple destinations helping choose the right holiday for us! First time using eShores but won’t be the last!”

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Posted 6 years ago

“Carly was excellent in dealing with our holiday needs can't fault anything.”

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Posted 6 years ago

“Very Helpfull and friendly service, our custmer advisor "Emma" was super efficient and on the ball. Best treatment by a Travel company I have experianced”

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Posted 6 years ago

“Fantastic service! Michelle was amazing at finding exactly what we wanted and getting back to us quickly. Will definitely be using eShores again”

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Posted 6 years ago

“Nothing is too much trouble for Emma. An exemplary service, as before, for a holiday which requires much time and thought.”

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Posted 6 years ago

“I am extremely pleased with the service and the holiday package which has been put together for me. Anna was extremely helpful, knowledgeable and friendly. Thank you”

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Posted 6 years ago

“Andrea was friendly, patient, helpful, and very knowledgeable of the areas we wanted to visit.”

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Posted 6 years ago

“Just booked a four centre holiday to the USA in March 2019 and Emma McDonough was brilliant at sorting it all out. She came back with several different alternatives to get the best fit for our holiday. Extremely prompt and very efficient. Third time we have used her for a holiday to USA. We never go anywhere else !!”

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Posted 6 years ago

“Always Exemplary Customer Service: We have been booking our multicentre holidays with eShores since 2014 and can honestly say we have always received a first class, personal service. They surpassed all expectations and took the stress of booking holidays away from us, which was so important. In short: it’s Your Holiday, Your Way with eShores, to us, that’s just perfect.”

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Posted 6 years ago

“Anna was fantastic she made booking our holiday so easy. Thank you Anna for your patience. Very professional and will definitely use again.”

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Posted 6 years ago

“Thus far entirely satisfactory, if the short holiday in Jordan over Christmas lives up it’s promise, we will be very satisfied.”

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Posted 6 years ago

“Anna Davies was very helpful and came up with good itinerary and price. Kept us informed .”

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Posted 6 years ago

“We booked a trip to Vietnam with eShores, and it couldn't have been simpler. After an initial web enquiry Mathew our travel consultant created an itinerary that was pretty much spot on at the first attempt! Within a few phone calls we had then tweaked it to our preferences, with Mathew always being very helpful and responsive. The price was excellent, and we can't wait to go on our holiday. Would definitely recommend.”

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Posted 6 years ago

“Judging by the lack of communication from eShores, I am guessing that they do not need new clients! I sent a reply to your email on 8th August and got no reply except your out of office for a day message. I will try a couple of similar companies to eShores to see if they are more response orientated. Regards, Mike Reid”

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Posted 6 years ago

Dear Mike, I've just seen your review and I'm sorry to hear that you aren't happy with the service you've received. Due to technical reasons, we didn't get your email. Had we known you'd emailed asking for changes to our quotation, we would have replied straight away. We honestly didn't know until we saw your review, so all I can do is apologise that the service you received didn't meet our usual high standards. I know the consultant has since tried to contact you, but been unable to do so. If you'd be willing to speak to him further, or if you'd prefer for another member of the team to look after your enquiry, please email me directly and I'll be able to arrange that. I'll also add in some extras as a way of apology. Kind regards, Gavin (eShores) gavin.l@eshores.co.uk 01706 75 36 36

Posted 6 years ago

“Great company. Hannah has been brilliant and found everything we asked for and at a great price as well. Would highly recommend.”

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Posted 6 years ago

“brilliant service all round very pleased and well satisfied thank-you Dave Fenton was fantastic”

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Posted 6 years ago

“Brilliant service great prices, luv eShores! ❤️”

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Posted 6 years ago

“Have booked with shores before and were more than happy so we contacted them again for this holiday. Hannah, our travel consultant, worked tirelessly to answer all our queries and confirm all details when asked. She kept us well informed every step of the way and worked with enthusiasm to ensure we got exactly what we wanted! Nothing was too much trouble. Also very competitive. Thank you Hannah.”

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Posted 6 years ago

eShores.co.uk is rated 4.9 based on 2,648 reviews