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Escape Watersports Reviews

4.9 Rating 10,656 Reviews
99 %
of reviewers recommend Escape Watersports
4.9
Based on 10,656 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
98%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
Returns & Refunds
Refunds Process
Very Easy
Returns Process
Easy
Read Escape Watersports Reviews
Visit Website

Phone:

01656745774

Email:

sales@escape-watersports.co.uk

Location:

Unit 12Village CourtVillage Farm Industrial Estate
Pyle
CF33 6BX

Escape Watersports 5 star review on 24th February 2025
Lee B
Escape Watersports 5 star review on 26th January 2025
Christopher M
Escape Watersports 5 star review on 25th January 2025
Anonymous
Escape Watersports 5 star review on 10th January 2025
Joseph D
Escape Watersports 5 star review on 10th January 2025
Joseph D
Escape Watersports 5 star review on 21st December 2024
David S
Escape Watersports 5 star review on 17th December 2024
Scott P
807
Anonymous
Anonymous  // 01/01/2019
Outstanding service from Escape Watersports! We ordered 2 rip curl wetsuits on the Thursday around 1:30pm and had already been shipped by 2:30pm. The wetsuits were delivered by 8:30am the next day and I didn’t even select next day shipping! Regarding the price, the wetsuits were considerably less on here than in most of the shops in Cornwall, over £100 difference. Was very pleased with the overall experience and will definitely be using Escape Watersports again in the future.
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Posted 1 year ago
Ordered an inflatable Ottawa pro kayak. Delivery arrived earlier than expected. Kayak tested for any air leaks and its great. Going to use it on my day off out on a lake.
Escape Watersports 5 star review on 27th August 2023
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Posted 1 year ago
Service, delivery and product were all 1st class. Highly recommended purchasing from this company. Will certainly use them again.
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Posted 1 year ago
I ordered after normal business hours on a Wednesday and the item was delivered on Friday. Communication was brilliant - advising what was happening at every stage. Fantastic service. They couldn't have done any better. Highly recommended.
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Posted 1 year ago
Good product and prompt delivery. Very satisfied
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Posted 1 year ago
So pleased i chose Escape Watersports after checking out lots of other places. Saved a good few pounds, delivery was within 48 hours and the quality is fantastic. No plastic packaging all eco friendly. (great to see)
Escape Watersports 5 star review on 25th August 2023
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Posted 1 year ago
Ordered a wet bag rucksack, for my wild swimming adventures. It was great value for money, arrived quickly and was well packed. Thank you
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Posted 1 year ago
My items were easy to order and received on time
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Posted 1 year ago
Excellent service with superb range and competitive pricing. Online shopping process straightforward and trouble free. Everything I wanted to order was in stock and delivered swiftly. Used this company before and will almost certainly do so again.
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Posted 1 year ago
As ever, again great service and prompt delivery.
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Posted 1 year ago
Very good value (the cheapest for same brand elsewhere) as far as I could see. Rolls Royce service had my goods with me the next day despite free postage. How good is that?
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Posted 1 year ago
Good item, vest price
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Posted 1 year ago
Great value life jacket from Escape. Very pleased with the quality and the quick delivery. Happy customer and would definitely shop here again!
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Posted 1 year ago
Excellent products. Have bought from here many times and delivery is super fast and the service is excellent. On this occasion, strides and boots in the sale were both great value.
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Posted 1 year ago
These guys are so helpful, I ordered a helmet, it arrived but was a little tight, I returned this got a refund and ordered a different style, this arrived and was perfect. All this happened within a week and all postage was free. You can’t ask for better than that 😊
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Posted 1 year ago
Discovering Escape Watersports has been a complete game changer. The website is nice and easy to use, allowing you to find what you need very quickly. The range of products is excellent and the prices are very competitive. The staff have also been very helpful and given me some great recommendations. I have purchased all my kayaking equipment from Escape over several different orders, which has been great for me to budget for. Love this shop and it is now my go-to, for all my kayak equipment.
Escape Watersports 5 star review on 21st August 2023
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Posted 1 year ago
Fast delivery. Good price. Will use again.
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Posted 1 year ago
items delivered very quickly and at a good price
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Posted 1 year ago
Very good service ,great product and quick delivery...cheers Rich.
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Posted 1 year ago
Item never arrived as there was missing info on the delivery note (house name) however The phone number and the remaining address was clearly displayed, yet the item could not be delivered nor was i contacted via phone. The reason I purchased from you was because you offered next day delivery and the item was ordered on a Wednesday. After confusion was clarified it turned out that now shipping could not be arranged until the Monday. Whos fault was it? Who knows but i think a little more communication could have resolved this issue within the allotted time frame to get the delivery back to me by the fri as i required. Email wasnt sent out to me until the end of working day on Thursday, stating there was missing info and by the time you had seen my reply on fri morning DPD had already done half their delivery round meaning my parcel was left once again in the depot.
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Posted 1 year ago
Hi Tomos, We are very sorry that your parcel never arrived with you, however, DPD were unable to locate your address when they attempted to deliver your parcel as the house name was missing from your order. As per their protocol, the parcel was then returned to the depot and we were notified. We sent you an email requesting your address as soon as we heard from them and we received your response the following morning, however, they are not able to offer the same day delivery as the parcel needed to be relabelled. We also are unable to offer collection from DPD depots as that is not something DPD allows us to do. Due to the weekend, the next available delivery slot was Monday, which you declined so your order was refunded promptly. Once again we apologise for the inconvenience caused, however we were unable to get your parcel to you any faster. Kind Regards, Beckii
Posted 1 year ago
Escape Watersports is rated 4.9 based on 10,656 reviews