Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.72

4.7 Rating 3,914 Reviews

94 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 3,914 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Friendly and efficient service.”

Helpful Report

Posted 2 years ago

Hi Stephen, Thank you for the Fab review. KInd Regards Ergonomic Designs

Posted 2 years ago

“Good product in reasonable price. Delivery service was also smooth and I had plenty of updates and I was quickly able to choose delivery date after purchasing.”

Helpful Report

Posted 2 years ago

Hi Anita, Thank you for your review, we are trying to keep our prices as low as possible in this current climate, thank you for choosing to shop with us. Kind Regards Ergonomic Designs

Posted 2 years ago

“Product was as stated on Web site. Excellent delivery service, driver called 20 mins before delivery. Would recommend”

Helpful Report

Posted 2 years ago

Hi Pam, I am pleased everything went well and the driver has kept you in the loop. Thank you for choosing to shop with us. Kind Regards Ergonomic designs

Posted 2 years ago

“Good product, great service on next day deliver. Would definitely recommend your company again.”

Helpful Report

Posted 2 years ago

Hi Sharon, Thank you for your review, I am glad you have had a good service. If you need anything else come back to us. Kind Regards Ergonomic Designs

Posted 2 years ago

“Ordering and delivery was great although one box was damaged. Without having had a chance to report this a second one arrived without any request. Sadly our error, the products are too big so we are trying to return them. Hall still full of boxes so will update when returns have been successful.”

Helpful Report

Posted 2 years ago

Hi, Thank you for your review, apologies this was damaged initially and the replacement was slightly over efficient. I can see your return has processed fully and is with our accounts team to refund to yourself today and hopefully thats all resolved then for you. Do let us know if we can help further. Kind regards Ergonomic Designs

Posted 2 years ago

“Very happy with item and service”

Helpful Report

Posted 2 years ago

Hi Adam, Thank you for leaving us a nice review, I am glad you have been happy with everything. Please let us know if we can help with anything else. Kind Regards Ergonomic Designs

Posted 2 years ago

“Product is of high quality, good price and came quickly”

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Posted 2 years ago

Hi, I am please you have had a good experience, thank you for choosing to use us for your purchasing. Kind Regards Ergonomic Designs

Posted 2 years ago

“I am amazed at the ability to trace a purchase from many years ago and advise what spare parts may be required to match the product that you have The part also arrives very promptly”

Helpful Report

Posted 2 years ago

Hi Paul, I am glad you have found this helpful, out whole team have been here for many years now so were all pretty clued up. If you need any other spare do come to us as we will try and sort, Kind regards Ergonomic Designs

Posted 2 years ago

“Outstanding price, service and delivery”

Helpful Report

Posted 2 years ago

Hi Rebecca, Thank you for choosing to shop with us, and I am glad you have had a good experience. Do come back to us in the future. Kind Regards Ergonomic Designs

Posted 2 years ago

“The customer service department is very efficient at picking up on issues resulting from deliveries . I have been told that a good will gesture of £50 will be refunded to my account and I appreciate the intention .”

Helpful Report

Posted 2 years ago

Hi Sandra, I am sorry this did not go perfectly initially, i am glad we managed to resolve this for you in a positive way in the end. Thank you for your feedback. Do let us know if you need anything else. Kind Regards Ergonomic Designs

Posted 2 years ago

“Very rapid service. The delivery driver (from PJH Home delivery)was a star as he carried the very heavy shower tray and the glass panels single-handed into the house. These really should have been a two-man lift as one of the items was 53kgs.”

Helpful Report

Posted 2 years ago

Hi Margaret, Thank you for your lovely review, ill pass this onto PJh also. This is only a Kerb side delivery service but the PJH drivers are very very good and will do their best to help always. Kind Regards Ergonomic Designs

Posted 2 years ago

“Found them very helpful on the phone also.”

Helpful Report

Posted 2 years ago

Hi Peter, Thank you for your feedback, our team is small and we will always do our best to help :) Kind Regards Ergonomic Designs

Posted 2 years ago

“How did we do? Not very good to be honest! Delivery was an absolute shambles and I had to pay £15 for the privilege!! Was told by the courier I no longer lived at my address, then my order was refused, just an absolute balls up to be fair. Not happy at all”

Helpful Report

Posted 2 years ago

“Spoke to the team before placing my order, and they are very nice and helpful. Ordered a couple of bits for my new bathroom, and they arrived the next day packaged very well. Will deffo recommend this company and I will be using them again!”

Helpful Report

Posted 2 years ago

Hi James, Im pleased you have found the team helpful and your pleased with your items. So let us know if you need anything else. Kind Regards Ergonomic Designs

Posted 2 years ago

“Love it well worth the money a must for any shower lover”

Helpful Report

Posted 2 years ago

HI Mark, So pleased you love your item :) Thank you for shopping with us and come back if you need anything else. Kind Regards Ergonomic Designs

Posted 2 years ago

“Good service great products”

Helpful Report

Posted 2 years ago

Hi Sharon. Thank you for the fab review. Kind Regards Ergonomic Designs

Posted 2 years ago

“Ordered a Merlyn Shower Screen, good proce, good communication re delivery ETA, plus two calls from the driver on route.”

Helpful Report

Posted 2 years ago

Hi Ben, Thank you for the feedback, I am glad you have had a good experience. Let us know if you need anything else. Kind Regards Ergonomic Designs

Posted 2 years ago

“The whole process went great- ordering and next day delivery”

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Posted 2 years ago

Hi Lynn, Thank you for choosing to shop with us and for the nice review. I am glad all went well and let us know if you need anything else. Kind regards Ergonomic Designs.

Posted 2 years ago

“Perfect product. Timely delivery.”

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Posted 2 years ago

Hi Ranadeep, Thank you for the kind review, if you need anything in the future do come back to us. Kind Regards Ergonomic Designs

Posted 2 years ago

“Excellent price, service & quality. Thank you”

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Posted 2 years ago

hi Susan, Thank you for the review, i am glad you were happy with your experience and do come back to us if you need anything. Kind Regards Ergonomic Designs

Posted 2 years ago

Ergonomic Designs Bathrooms is rated 4.7 based on 3,914 reviews