Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.72

4.7 Rating 3,921 Reviews

94 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 3,921 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Ergonomic Designs Bathrooms 1 star review on 25th January 2025

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick despatch but product is of very poor quality, not fit for purpose. Very disappointed. Will return.”

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Posted 3 years ago

“Havn't used product as yet,but ordering was easy and cheaper than any where else .”

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Posted 3 years ago

“Quick delivery, pleased with product.”

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Posted 3 years ago

“Purchased a 3 way valve to replace an existing one. Was delighted when I found one made in the UK. It didn’t work. ED insisted it was my setup, the one that had worked for 10 years, that was at fault. I told them I was returning the item. ED said it would be sent back to the manufacturer to be tested before anything further would happen. No fault was found. I gave three stars because I did get my money back (minus the postage) though this seemed to be a concession of the manufacturer and not ED. I bought another from a competitor and it is working. I suspect the fault is down to the non-return valve inside, it’s too stiff. I have a pump fitted because the pressure is low but it needs some water movement to know to turn on. What annoyed me the most was the insistence that it was my system, there wasn’t any acceptance that the product could be the problem. So if that’s how the valve is designed to be then maybe the fault lies with EDs description and information. I’ll be sticking with their competitor from now on.”

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Posted 3 years ago

“Excellent product, good value, very quick from order to delivery, great instructions, brilliant in all respects.”

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Posted 3 years ago

“Quick delivery and site easy to order from.”

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Posted 3 years ago

“Website is easy to use and they delivered the next day - first class service”

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Posted 3 years ago

“Excellent prompt service.”

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Posted 3 years ago

“Excellent product and first class service.”

Ergonomic Designs Bathrooms 5 star review on 8th May 2021

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Posted 3 years ago

“No issues, delivered on time and happy with the item.”

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Posted 3 years ago

“Delivery was fast and the product looks great. Yet to fit due to renovating the house.”

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Posted 3 years ago

“Excellent service quickly delivered good product”

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Posted 3 years ago

“Keenly priced stock, easy on line ordering, quick delivery, fast response and easy to deal with for a replacement when items were found to be damaged in transit. Would recommend.”

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Posted 3 years ago

“Spoke to two very good customer service reps who sorted out a problem. Happy with the service.”

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Posted 3 years ago

“Worktop we had was damaged one side so went to reverse so this was hidden rather than return item and found a defect in build as edge wasn't straight. Raised this with their customer service team per policy found on website and didn't want to know or honour this. Very disappointed all for the sake of a £34 worktop having spent a few hundred pounds on two bathrooms through them.”

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Posted 3 years ago

“High quality products, received within expected delivery time. Customer service helpful & resolved an issue with an order efficiently & promptly.”

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Posted 3 years ago

“Great product, very helpful and great service. Would have been helpful if they’d put the riser kit as an option and stocked them as both shower trays we purchased, required them”

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Posted 3 years ago

“The product delivered was well packaged undamaged and delivered more quickly than originally estimated.”

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Posted 3 years ago

“Amazing from start to finish from a size query which was resolved through the manufacture drawings sent just wow! To emails and delivery exceptional”

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Posted 3 years ago

“Excellent service,great price and superfast delivery. Will be using the company again.”

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Posted 3 years ago

Ergonomic Designs Bathrooms is rated 4.7 based on 3,921 reviews