Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.72

4.7 Rating 3,922 Reviews

94 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 3,922 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Ergonomic Designs Bathrooms 1 star review on 25th January 2025

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great product - delivers on time Decent price”

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Posted 3 years ago

“I was pleased that the part arrived ahead of the delivery date.”

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Posted 3 years ago

“Having just fitted the Hinged 2-fold walk-in front panel door, very well made, fits great, easy instruction to follow. Great product, does what it does.”

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Posted 3 years ago

“I bought a really nice Hansgrohe shower from Ergonomic Designs at an exceptionally good price and later bought Kudos Pinnacle 8 shower doors, which also were extremely well priced. Both items were out of stock nationwide (to any company) but Ergonomic Designs kept brilliant contact by email about when they would be back in supply and delivered them both quicker than they said they would. The delivery driver was very helpful and friendly.”

Ergonomic Designs Bathrooms 5 star review on 1st April 2021

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Posted 3 years ago

“Excellent service, and a very competitive price. Will definitely use again.”

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Posted 3 years ago

“Great price - cheaper than the main competitors and our bathroom mirror arrived in good time.”

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Posted 3 years ago

“Nice quality products, fast delivery and very good price.”

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Posted 3 years ago

“Very happy with my mixer tap. Love the shiny chrome. So easy to turn on and off. This product would be great for anyone with poor hand dexterity.”

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Posted 3 years ago

“Very good quality and price. One star less as couldn't give time schedule for the delivery and had to wait from 8am to 2.30pm in empty property.”

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Posted 3 years ago

“Great service with on time express delivery with email updates”

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Posted 3 years ago

“This product was delivered in very good time. It is of good quality and is well made. I would definitely recommend this company and would not hesitate to use them again.”

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Posted 3 years ago

“Excellent product and good service”

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Posted 3 years ago

“Very fast delivery, and great customer service. I had a small problem which required a part replacing, after a couple of emails this was sorted and a replacement was delivered the next day, awesome service all round, highly recommended. Thanks guys.”

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Posted 3 years ago

“order arrived on time as notified to me, driver very helpfull and polite,it was a pleasure doing business with your company and when i need any more bathroom furniture i will contact you once again thank you.”

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Posted 3 years ago

“Seems to be a good company cannot comment about the shower because it has yet to be fitted it was excellently packaged which is a good thing and nothing seems to be damaged will no more when it is installed”

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Posted 3 years ago

“Wonderful communication Very fast delivery”

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Posted 3 years ago

“I only discovered Ergonomic Designs in January this year when I was having difficulty with my regular suppliers. The website is very good, not least the details of when delivery is likely to occur, which is crucial at present when so many products are difficult to source. All products arrived by the date specified and were in perfect condition. the range of products is good and I would not hesitate to order from Ergonomics again. good company.”

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Posted 3 years ago

“This is the shorter version of my review… If you looking for a good product then "avoid" buying this specific “TrayMate” tray as we have had bad experience after installation. The manufacturer response received on feedback was out of date on letter head 2020 after the issue was reported.. Also the Tray is “NOT2 life time guarantee as advertised as in manufactures response given to me confirms that it only gives 50yrs. The tray thickness is 25mm on outer side which goes to 10mm to centre resin. The tray is made from Resin which the Manufacturer could not even provide a good response or defend on the product manufactured and sold. Our Builder who has 14yrs experience in the trade of Bathroom and Kitchen fitting is well known locally for his workmanship and I was told the tray was not installed properly. The tray laid on 6mm Cement board resting on "2in by 4in" wood frame was not sufficient enough and should have used the plastic legs for support (seriously... don’t work for DIY store, will get people laughing at comments such as this). Delivery for the product was on time but customer service from one of the staff was "nonexistence" as not having a clue from the photo provided by me to them cannot tell the difference between statement "5 thin strips of wood" (their response) to 2"4" wood used (absolutely no idea in sizes and being a KEYBOARD WORRIER). Also I got told to go and have a look at the manufacturer’s instructions, but I brought the product form Ergonomic so why wouldn’t I contact them first. When re-checked the instructions on the Ergonomics website it was highlighted that their own website was not showing full instruction (page 2 missing). There’s also spelling mistake of (desperately instead of separately spelt). Poor, lack of description and information which is out of date on website. This went on for a week on exchange of emails (I give them 10 out of 10 for consistence response for the emails, must of wasted company money for the time spent telling me what I should do and where I should go to get additional information). I Got offered cost price tray either same one or similar one, where I responded to state I was already in progress of buying another one due to lack of support and “Blame Game” (should of offered the insensitive prior to calling a builder inexperience and wasting everyone’s else’s time. Ordered the tray from another supplier which cost me £68 “no delivery” charges but I paid £113 + delivery from Ergonomic and hassle on top of it. Received new tray and sat on the same “bed” frame of 2” 4” inch wood with 6mm Cement board and “wala” no issue.. and same “resin” material….. I paid for another tray as I would need to get one anyway, but Ergonomics has lost a customer and maybe more as word of mouth on product brought soon travels to others and the builder will not recommend this now as he was also blamed.”

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Posted 3 years ago

“Oh my goodness..I wish every company would be like you! Amazing and highly recommended, great choice , super communication, fab value and amazing delivery (fast, no contact absolutely awesome)Special thanks to Lynn for her wonderful customer service. 10 Star plus !! Thank you for being perfect, couldn’t be happier.”

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Posted 3 years ago

“Really good service. The order did arrive wrong, but they rectified the error within 48 hours with no fuss.”

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Posted 3 years ago

Ergonomic Designs Bathrooms is rated 4.7 based on 3,922 reviews