Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.73

4.7 Rating 3,926 Reviews

94 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 3,926 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Ergonomic Designs Bathrooms 1 star review on 25th January 2025

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service received goods very quickly and efficiently”

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Posted 4 years ago

“Great efficient service - No fuss & arrived exactly as promised Well done in tricky times :-)”

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Posted 4 years ago

“Really helpful staff who answered the phone promptly and knew what they were doing. Order arrived in good time.”

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Posted 4 years ago

“Really happy with the products purchased, however delivery was disappointing as I was told a date and time slot but they didn't turn up but instead sent a text saying they had changed the delivery slot at my request, even though I hadn't requested it. I was then promised delivery the next day (Sat) and they didn't deliver until Monday!”

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Posted 4 years ago

“Excellent service from the chat line for my query and my tap arrived three days earlier than expected. I would certainly use them again.”

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Posted 4 years ago

“Both items arrived very promptly, good packaging and looks great. We haven't fit the shower yet, but all the piece are here and its ready to go.”

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Posted 4 years ago

“Well described, quality product - good delivery”

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Posted 4 years ago

“Good quality and fast delivery. Very happy with my purchase.”

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Posted 4 years ago

“I can’t fault the service or communication. Very helpful and when there was a problem it was delt with very quickly. Will use again.”

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Posted 4 years ago

“Products excellent”

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Posted 4 years ago

“The company communications were not very clear about delivery arrangements- product could not be delivered quickly due to carriers availability. Should have been delivered on the Tuesday but came the following Monday following a query with the carrier product itself good quality and exactly as described.b”

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Posted 4 years ago

“Purchased a shower screen from Ergonomic Designs. The price was competitive and the order was processed promptly. Delivery took a few days longer than expected but in the current situation of disrupted supply chains the delay was not excessive. I would not hesitate to use this company in the future.”

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Posted 4 years ago

“easy website and ordering. ordered monday evening, goods arrived wednesday. cant fault them”

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Posted 4 years ago

“Efficiently delivered. promptly once ordered”

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Posted 4 years ago

“An example for poor communication and delivery. My experience with ErgonomicDesign has been an appalling waste of my and every ones time and effort. A kitchen tap was despatched very very late and incorrectly labelled/communicated with your carrier with the wrong address. Then after your team have eventually found where it was delivered, I (not happy due to the COVID risk) went around to a village neighbour to collect it, only to find it had been picked up by the carrier yesterday and taken away back to BASE 30 miles away. (when we are only 200m away) a total utter fiasco. I asked for this to be relayed to other ED colleagues involved. Please refund forthwith.”

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Posted 4 years ago

“Very misleading pricing i feel cheated, and also second item i ordered not available. i'm extremely disappointed”

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Posted 4 years ago

“Excellent customer service would recommend”

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Posted 4 years ago

“Excellent service. Item unfortunately damaged in transit but dealt with immediately and replacement shipped the next day. Brilliant!”

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Posted 4 years ago

“Very good design and perfect quality”

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Posted 4 years ago

“Have ordered several items including shower tray, glass screen, and wall frames for wall mounted washbasin and wc. All arrived quickly (2 days) with no fuss. Excellent service and price”

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Posted 4 years ago

Ergonomic Designs Bathrooms is rated 4.7 based on 3,926 reviews