Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.72

4.7 Rating 3,917 Reviews

94 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 3,917 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Anonymous

Anonymous // 01/01/2019

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“Great selection of products, quick and easy to buy online, good communication and returns policy. Would use again.”

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Posted 3 years ago

“Super fast delivery Genuine product and great quality Very competitive prices Will order again”

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Posted 3 years ago

“Person who dealt with my on line query did not have the answer but passed me on to the manufacturers who pointed me in the right direction”

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Posted 3 years ago

“Perfect quality products, and delivered on time”

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Posted 3 years ago

“Shambles of a delivery service!. I recently ordered a shower tray, riser kit and waste kit from ergonomic designs via ideal bathrooms. I had selected a Friday as delivery date at checkout only to receive an email stating the order was being delivered on the Tuesday, first time Ive had to email to get confirmation on the delivery date. Driver arrives on the Friday with the riser kit and waste kit but due to a typo on the invoice reading 0 he couldn’t give me the shower tray. Rather than take another day off work I emailed to change the delivery address to my parents home as they could wait in for it. 3:45pm on the following Monday I email (no number to call due to staff all working from home due to covid…..) to check that the shower tray was arriving today only to get a reply at 5:25pm stating that the delivery was not possible today…. Once again I’ve had to arrange another date for the delivery, I select the following Friday again. I received confirmation of this date at 9:15am on the Wednesday of that week only to receive a phone call from the delivery driver an hour later stating that he is 15 minutes away with the shower tray! I have to leave my work and rush to my parents to allow him to drop off the shower tray. Finally I have the shower tray!! Phone rings the following day stating that a different delivery driver is now outside with my shower tray that was delivered the day before! Long story short, this company have terrible organisation/communication skills with the suppliers. If you are ordering expect you’re delivery to perhaps not arrive when requested.”

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Posted 3 years ago

“Excellent Service. A great range of quality products, competitive prices, great communication and went the extra mile on my purchase. Highly recommended!”

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Posted 3 years ago

“User friendly website, swift delivery and fantastic communication from delivery service.”

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Posted 3 years ago

“Great price and the best bit is the speed they responded and rectified an issue when the item was damaged in transit. Easy to communicate with and very responsive. Replacement arrived next day. Great customer service!”

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Posted 3 years ago

“Thanks very good but a little pricey”

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Posted 3 years ago

“Very pleased with the basin and vanity unit which finishes off our new bathroom beautifully. Only one negative observation was the total lack of internal packaging to protect the basin in transit. Thankfully it did survive the journey from warehouse to our door.”

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Posted 3 years ago

“Delighted with my purchase. Thank you.”

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Posted 3 years ago

“Superb company to deal with. My bath arrived on time without any issues as promised. Very happy to use Ergonomic Designs in the future. Thank you R.”

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Posted 3 years ago

“Excellent service, had a problem with a previous product that I purchased, they couldn't be more helpful. Have just purchased another product, because of the after service they gave myself. Well done. Good quality products.”

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Posted 3 years ago

“Good price and very attentive online responses to two queries. Marred by late arrival of package, damaged goods and goods missing.”

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Posted 3 years ago

“Very good service great quality products 10 out 10 Thank you Tom Sims”

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Posted 3 years ago

“Great service - so helpful and very speedy delivery of my product. Thank you.”

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Posted 3 years ago

“Appears to be really good stuff. I haven't fitted yet. Thank you for replacing the shower head which was missing . I took the delivery and went on hoilday. When I came back I found The square shower head was missing and more than 48 hours had passed since I had signed for the product received. You sent me the missing shower head. Thank you very much!! 5 stars.”

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Posted 3 years ago

“I ordered 2 Indigo bathroom cupboards, when they arrived they were damaged and very dusty. I initiated a return and the customer service came back to me the next morning. And a replacement t was organised to be delivered and the original damaged goods to be collected the following day. Very impressed with the customer service. Nicky”

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Posted 3 years ago

“Order competitively riced and promptly delivered”

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Posted 3 years ago

“Good service, parts delivered quickly and at competitive prices”

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Posted 3 years ago

Ergonomic Designs Bathrooms is rated 4.7 based on 3,917 reviews