Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.72

4.7 Rating 3,914 Reviews

94 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 3,914 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quick and easy collection.”

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Posted 1 year ago

“Received wall mounted tap as described and quickly. Well use again thanks”

Ergonomic Designs Bathrooms 5 star review on 2nd October 2023

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Posted 1 year ago

“Very helpful staff, good designs and excellent pricing!”

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Posted 1 year ago

“Great service”

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Posted 1 year ago

“Very good service and product Delivered quickly and on time”

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Posted 1 year ago

“Great experience. I found their price was the best for the item I wanted. Decided to collect in person as I was going past their Northampton base. Pick up was seamless and saved me a delivery fee (which was better than other sellers anyway so would not have put me off buying). I have some other items I need for my refurb project and will be purchasing again from Ergonomic Designs with no hesitation.”

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Posted 1 year ago

“Would be really useful if your website told customers that the showroom is shut. Warehouse only open to collect orders. Made a 50 mile round trip for nothing”

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Posted 1 year ago

Good Afternoon, Our warehouse staff will always try to help if they are able if someone does arrive however we do list under the showroom opening times on our website that it is currently closed. Showroom opening times Our Northampton showroom is currently being refurbished and will re-open shortly. You can still place orders online and collect orders! please do contact us via the website if we can assist with anything you need. kind regards Ergonomic Designs

Posted 1 year ago

“A truly unexpected, absolutely exceptional customer service experience. After noticing an issue with one set of shower doors purchased from Ergonomic Design, some 3 weeks after delivery, and being faced with only an email option to contact them I was very sceptical that my issue would be resolved. I needn't have been concerned, after reaching out by email, I was quickly replied to by Lynn, who was very professional and understanding. My new doors were sent out next day and the faulty ones collected. During a very stressful build this was a very welcome relief. Exceptional service Lynn - thank you !! Highly recommend Ergonomic. Oh, and I love my shower doors now. Lets hope they last but I take comfort that should a fault occur, Im in good hands”

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Posted 1 year ago

“very good service from telephone to delivery”

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Posted 1 year ago

“Ordered the tilable bath panels. Delivered within 2 days well packed to avoid damage and easy to install. Very pleased with the result.”

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Posted 1 year ago

“Quick delivery and stunning product ✨️”

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Posted 1 year ago

“25% restocking fee, just to take back an item which was brand new and in perfect condition? What a rip off. We spent thousands with them, and returned one item, plus paid to send it back (no problem with that). Clearly don't give a *** about customer service. Go somewhere else, avoid!!”

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Posted 1 year ago

“All Items delivered next working day, well packed and undamaged. Well pleased with the quality of the items, and all at the most favourable price. Would definitely purchase from Ergonomic Designs again.”

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Posted 1 year ago

“Great stock availability and extremely fast delivery.”

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Posted 1 year ago

“ordered a glass shower screen in the afternoon and was delivered by the following morning. but of a delay from order to message to choose delivery day but was lucky next day was available as stated. live tracking was excellent as can see where truck was and estimated time of arrival which was so much better than being allocated a time slot of waiting in which enables to get on with day and know when driver was close if nipped out. driver was also friendly.”

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Posted 1 year ago

“Very helpful sales team when I called about an 'out of stock' item. Delivery was spot on and I would definitely shop here again! thank you”

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Posted 1 year ago

“My mirror was ordered on the 3rd September 23 and was received on the 5th. The mirror looks well and was reasonably priced. Happy with my purchase and service.”

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Posted 1 year ago

“I Received my order in less than 24hours from the minute I placed the order. Thank you”

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Posted 1 year ago

“easy website to buy from, good price, quick delivery”

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Posted 1 year ago

“Terrible delivery arrangements. You need to sit at home for a week and maybe one day the bath will be delivered!”

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Posted 1 year ago

Ergonomic Designs Bathrooms is rated 4.7 based on 3,914 reviews