Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.73

4.7 Rating 3,927 Reviews

94 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 3,927 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

Write Your review

Tell us how Ergonomic Designs Bathrooms made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Ergonomic Designs Bathrooms 1 star review on 25th January 2025

110

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“We are really pleased with our purchase. The shower tray looks great and the Zamori chrome high flow shower tray waste deals well with our new shower that has increased the water pressure.”

Helpful Report

Posted 4 years ago

“well packaged, good quality, prompt delivery.”

Helpful Report

Posted 4 years ago

“It was a pleasure dealing with this company, great customer service and were quick to respond to all my enquiries. The delivery was on time and as expected. They were very helpful and quick to resolve a slight damage on unit door and a replacement was sent asap. Will be happy to recommend and buy from them again”

Helpful Report

Posted 4 years ago

“We took delivery of a Merlyn shower sliding door and tray. Although the two items were ordered and paid for separately we requested that they be combined and delivered together. Initially E.D’s said this wasn’t possible so when they arrived together we requested a refund of one delivery charge. E.D’s Went out of their way to resolve this issue. It took them a great deal in the way of communicating with the supplier but were successful. Additionally, we thought we had a problem with the tray being marked. E.D,s suggested it might be the thin coating of film covering the tray. We insisted it wasn’t and so E.D’s arranged a return of the item. On a further inspection by ourselves we discovered it was the film after all. We apologised to E.D’s and again they went out of the way to put a stop to the returns process with no criticism of ourselves. We are very happy with the product and extremely happy with the after sales service. We couldn’t recommend Ergonomic Designs highly enough. Their agents are respectful, have very good product knowledge, and really do put customer satisfaction as their priority. David and Margaret”

Helpful Report

Posted 4 years ago

“Although the incorrect item was originally sent, they resolved it very quickly. The price was very competitive too. I recommend this company.”

Helpful Report

Posted 4 years ago

“Found the prices very competitive and service good.”

Helpful Report

Posted 4 years ago

“Very professional, easy safe transaction, excellent communication thank you”

Helpful Report

Posted 4 years ago

“I made 2 orders, we only unpacked them when the plumber came so as to keep them safe, we kept them exactly where the delivery drivers left them. The shower enclosure was damaged which you wouldn’t do anything about as it was longer than 24 hours, then the shower waste was split, there was no point in complaining at this point as it was clear it would do nothing about it. A great shame as I have 7 bathrooms in total to refurbish as I have a B&B. So the goods were damaged & the customer service was rubbish, so I wouldn’t be using you again & I most certainly won’t be recommending you”

Helpful Report

Posted 4 years ago

“Very good service and well priced products. Kept informed about progress from ordering to collection from their Northampton branch”

Helpful Report

Posted 4 years ago

“Fast ordering and delivery.. Items perfect for the purpose”

Helpful Report

Posted 4 years ago

“Great products prices and service. All my items delivered very quickly and well packed.”

Helpful Report

Posted 4 years ago

“Excellent well packaged and arrived next day without paying any extra”

Helpful Report

Posted 4 years ago

“I ordered Geberit Zappa50 flush plate - Stainless Steel on 30 June. It was dispatched on 1 July and it arrived on the following day. It was easy to navigate the website and place my order, which was acknowledged and I was kept informed at every step. Perhaps having discovered Ergonomic Designs on page 4 of Google, I was a little skeptical (but then ordering online is never risk-free) hence I was more than delighted when the order was delivered - than had I ordered from another well known website. Thank you.”

Helpful Report

Posted 4 years ago

“Quicker than expected and at a good price!”

Helpful Report

Posted 4 years ago

“We purchased 3 Hansgrohe Logis Universal corner baskets in chrome from Ergonomic Designs and were very pleased with the service, delivery and the products which were very high quality and look fantastic. Not the cheapest out there but in my experience you get what you pay for and these are chrome on brass and will pass the test of time.”

Helpful Report

Posted 4 years ago

“I'm sure when I receive the item I ordered it will be fine but as yet I have still not received it. The delivery date was supposed to have been 14th and this is now 18th.”

Helpful Report

Posted 4 years ago

“Speed of delivery very good. Quicker than advertised”

Helpful Report

Posted 4 years ago

“Very good service, a Delight to deal with. Friendly staff on the phone who can sort out any problems you have.”

Helpful Report

Posted 4 years ago

“Everything perfect!”

Helpful Report

Posted 4 years ago

“Was provided with an excellent shower valve and a very good price which we are very happy with. It arrived very quickly once I ordered it. Would certainly recommend using Ergonomic Designs.”

Helpful Report

Posted 4 years ago

Ergonomic Designs Bathrooms is rated 4.7 based on 3,927 reviews