Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.72

4.7 Rating 3,917 Reviews

94 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 3,917 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Anonymous

Anonymous // 01/01/2019

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“Delivered quickly and via the specified date I chose. Still need to install product so not yet opened the box”

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Posted 3 years ago

“Excellent customer service. Great quality products at good prices. Would certainly use again and recommend.”

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Posted 3 years ago

“Utterly disgusted and would never recommend. Ordered 2 items for Sept delivery date. One arrived four weeks early. Delivered to an unoccupied house being renovated so lucky a tradesman was on site to accept it. It was a few days before I visited so no idea till then item had been delivered. It was badly damaged. Refund or exchange flatly refused as I had not informed them within 48 hours of delivery. (Against sales if goods act rules). After numerous emails back and forth they offered my another item at cost price lol. Fortunately I had used PayPal who found in my favour obviously. Now it gets interesting. Paypal refunded me for both items I had purchased. Suddenly Ergonomics take great interest and want payment back for second item threatening me with legal action. The error clearly lay with PayPal who admitted to them their fault. Now, who do I return the money to. Ergonomics or PayPal. After further legal threats I paid through PayPal to get them off my back. I had never intended not to pay, just wanted to know who I actually owed the money to. I am sure they will have a mountain of excuses and reasons to justify their refusal to deal with the damaged item but trust me, they are breaking Trading Standards and Sale of Goods Act every day.”

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Posted 3 years ago

“Great products and great comunications.. One item was damaged in transit and replaced the morning after 5*.”

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Posted 3 years ago

“Communication was very good. Very helpful as we received a damaged item but it was collected and the new item were received within 3 days. Would use again and happy to recommend You.”

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Posted 3 years ago

“Very pleased with a wide choice of goods and speedy delivery. I highly recommend it!”

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Posted 3 years ago

“Found what I wanted, ordered and delivered in quick time by a specialist delivery company used to breakable items. Goods checked on delivered as complete. Will certainly use them again.”

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Posted 3 years ago

“Excellent service and friendly helpful staff”

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Posted 3 years ago

“Very happy with the shower-good value for money”

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Posted 3 years ago

“Fast and efficient”

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Posted 3 years ago

“Needed some advice regarding a shower door I was interested in and received very quick response from both Sam and Alex. I ordered the door Tuesday evening and it arrived at 7am the next morning! The door is excellent quality with a lifetime guarantee and at a very competitive price and was very easy to fit. I will certainly be using Ergonomic Designs again - excellent customer service and good quality.”

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Posted 3 years ago

“The delivery of the products was good but the shower tray was still drying from being made (underneath on the bottom side) and the edges of the shower tray were rough and very sharp - actually very dangerous to fit. I was quite disappointed”

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Posted 3 years ago

“Shower head is very good. This is a good company, everything I have bought from here does the trick”

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Posted 3 years ago

“Great thanks”

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Posted 3 years ago

“I used this site for the first time to order a shower tray & both the price & service were excellent. The tray arrived next day & undamaged.”

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Posted 3 years ago

“Easy to order, received correct product promptly”

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Posted 3 years ago

“Quick delivery and great product”

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Posted 3 years ago

“Fast delivery”

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Posted 3 years ago

“Very professional company right through from the chat facility, ordering products and delivery, they kept me updated throughout the whole process.”

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Posted 3 years ago

“Superb service all in all: competitively priced item; fast delivery of order; item as described on the website; item easy to install and to use. I will definitely be shopping here again and highly recommend them.”

Helpful Report

Posted 3 years ago

Ergonomic Designs Bathrooms is rated 4.7 based on 3,917 reviews