Ergonomic Designs Bathrooms Reviews

Name: Ergonomic Designs Bathrooms
Address: Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton, Northampton
Rating: 4.72

4.7 Rating 3,914 Reviews

94 %

of reviewers recommend Ergonomic Designs Bathrooms

4.7

Based on 3,914 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.7 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Could Be Better

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent quality and easy to fit. Quick delivery with regular updates , the unit and basin look amazing! Would highly recommend.”

Ergonomic Designs Bathrooms 5 star review on 1st July 2023

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Posted 1 year ago

“Great choice of products, prompt delivery and great delivery driver, very helpful.”

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Posted 1 year ago

“Excellent service. Lynn said she would call back with information and she did this three times which makes a nice change because other retailers forget to call you back.”

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Posted 1 year ago

“what you advertise is a completely different color what arrives, (vanity unit)”

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Posted 1 year ago

“Excellent seller always happy to deal with them”

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Posted 1 year ago

“I have used Ergonomic Designs for various products for many years. the products are great, stock and delivery is like no other. Any issues what so ever are dealt with straight away, I had a damaged basin unit delivered, I had a replacement delivered the next morning. Customer service is brilliant! One thing that is hard to find nowadays. Thanks guys!!”

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Posted 1 year ago

“I have purchased items from ED on a number of occasions and i have always found them to be very helpful and professional I would certainly recommend them and i will continue to use them”

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Posted 1 year ago

“Fantastic customer service”

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Posted 1 year ago

“Excellent product. Excellent service.”

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Posted 1 year ago

“I haven't had it fitted yet but the tap looks very nice. It came with an extra fitting flexible pipe which was a real bonus.”

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Posted 1 year ago

“I ordered a couple of things and not all were available at the same time. I was told I would need to pay for shipping twice because it will be sent in two batches. That is not usually how it's done. If you have issues supplying what's offered on the website the customer should not have to pay. Also, I needed to provide pictures of an item I wanted to return. It was well within the 2 week return period that is legally required to be offered. I should not have to do this. If I change my mind in something I am able to send it back. There is no need to check with the original supplier. Again, that is not a customer issue.”

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Posted 1 year ago

“Needed a small fixed shower screen that I couldn’t find anywhere else. Arrived promptly, well packaged and all parts are good quality. Would recommend and use again.”

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Posted 1 year ago

“Excellent service. Ordered shower tray and enclosure on Sunday. Delivered it on following Friday.”

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Posted 1 year ago

“Excellent service and item arrived on time.”

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Posted 1 year ago

“Beautiful product cannot waitito install it.”

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Posted 1 year ago

“Excellent service from start to finish. One of the 7 items ordered had some damage. Notification of the damage was easy through the website and after providing some photos, a replacement item was delivered the next day.”

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Posted 1 year ago

“Thank you for your excellent service. Very competitive prices and speedy delivery. I ordered on Monday 12th June and received my products (over £4,000 worth) on Wednesday 14th June. The customer service was second to none, with very helpful and quick responses through all channels - on the phone, email and Live Chat. A highly recommended company!”

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Posted 1 year ago

“Ordering was good and delivery. Not installed yet but look nice”

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Posted 1 year ago

“Great service, lovely product and fast delivery”

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Posted 1 year ago

“I ordered and paid for a radiator and chose the date on which I wanted it delivered which was Thursday 8 June. I cancelled my arrangements for the day in order t be in for the delivery as no indication of morning or afternoon was offered. On Wednesday 7th I received a text from PJH asking me to choose a day for delivery!!! They could not offer me the following day so I had to postpone to this Thursday June 15 and change my arrangements again. Therefore I cannot write a review of the product as I have not seen it; only for the service which has been very poor! I will not be recomending Ergonomic Designs.”

Helpful Report

Posted 1 year ago

Ergonomic Designs Bathrooms is rated 4.7 based on 3,914 reviews