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Ergonomic Designs Bathrooms Reviews

4.7 Rating 3,920 Reviews
94 %
of reviewers recommend Ergonomic Designs Bathrooms
4.7
Based on 3,920 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Within 5 Days
On-time Delivery
95%
Accurate And Undamaged Orders
Greater than 94%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
Under An Hour
Customer Service
4.7 out of 5
Returns & Refunds
Refunds Process
Difficult
Returns Process
Could Be Better
Read Ergonomic Designs Bathrooms Reviews

About Ergonomic Designs Bathrooms:

Ergonomic Designs is a UK based family owned company, and began trading in August 2001. Since then, we have come a long way and more recently we have branched out and now sell a range of kitchen sinks and taps as well as our better known bathroom products. We believe that every customer deserves the best service and products and realise that every bathroom is different, which is why we sell items from well known brands as well as our own branded high quality, but lower priced items. See our customer reviews page to see what our customers say about us!

Visit Website

Phone:

01604 643 736

Email:

Sales@ergonomicdesigns.co.uk

Location:

Ergonomic Designs Ltd Unit 2 Cirrus Park Lower Farm Road Moulton Park Industrial Estate Northampton
Northampton
NN3 6UR

Write Your review

Anonymous
Anonymous  // 01/01/2019
I was sceptical because the price was much better than elsewhere however the product is good quality and the speed and efficiency of the service was second to none. So good that I've actually bothered to leave a good review.
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Posted 3 years ago
Very quick respond. Really like that
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Posted 3 years ago
I am pleased that this company is still in operation because after 10 years, companies change ownership or go out of business. As a result, I was able to find the correct part for my shower unit. It arrived very quickly and I was able to have it fitted straight away. The valve itself is very heavy for such a small item and looks well made. What could help is for little diy videos to help us to ensure that things fit and work properly, after all, not everyone is useless and want to pay a plumber
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Posted 3 years ago
Very efficient delivery, Shower Head arrived earlier than was originally quoted.
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Posted 3 years ago
Good delivery even though dispatch was delayed
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Posted 3 years ago
Initially the wrong shower tray was delivered but this was quickly rectified. Unfortunately the waste that was sold alongside the tray did not fit (too small) and this was only discovered on installation so an alternative needed to be quickly sought. It took quite a lot of communication to get the item refunded but I believe this was the fault of the distributor rather than Ergonomic Designs who were me trying their best to sort it.
Ergonomic Designs Bathrooms 3 star review on 28th June 2021
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Posted 3 years ago
We are refurbishment of kitchen, received sink &taps very promptly.all fitted now & looks good quality. My builder recommended it,I would certainly use it again.
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Posted 3 years ago
Website easy to use. Quick delivery with pleasant and efficient courier. Goods all as described.
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Posted 3 years ago
very good service, would recommend.
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Posted 3 years ago
Prompt delivery, very happy with the service provided
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Posted 3 years ago
Lovely products, well priced and completely uplifted the bathroom. Ordered the taps, shower taps, Bath taps, vanity drawers & wc Customer service was very responsive and delivery was quick. Taps (solar matt) look fantastic too -
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Posted 3 years ago
We'd been struggling to find brass taps for a bath in our new bathroom and the ones we could find were really expensive. Stumbled across Ergonomic Designs during our search and really glad I did - the taps arrived within 2 days, they look great and are solid, and of good quality. Really great price too. Couldn't fault our experience and will be recommending the site to friends and family.
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Posted 3 years ago
Fast delivery, quality products and reasonable prices
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Posted 3 years ago
**Warning** Please be aware when ordering larger items from Ergonomic Designs, these will be dispatched directly from the supplier, please save all packaging, do not rip, tear or cut any of it, should you wish to return anything damaged packaging will be used as an excuse not to process the return.** Delivery was good, but my experience with Ergonomic Design was tainted by there lack of after service, you can not talk to customer services, it' has to go through there website help desk.
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Posted 3 years ago
Good quality sink and unit, good delivery service.
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Posted 3 years ago
Wish to thank Alex and Beth fir their excellent customer service and unrelenting perseverance to obtain missing parts for our shower enclosure (Order No 98916447 shower enclosure - [GHP-DXHDV-224). The shower enclosure is excellent quality, unfortunately some fixings were missing and although we had purchased the good in Dec 2020, delay due to COVID meant we only just had it fitted. That’s when missing a parts came to light. However due to Alex and Beth’s diligence this was swiftly resolved. Many thanks 🙏
Helpful Report
Posted 3 years ago
Wish to thank Alex and Beth fir their excellent customer service and unrelenting perseverance to obtain missing parts for our shower enclosure (Order No 98916447 shower enclosure - [GHP-DXHDV-224). The shower enclosure is excellent quality, unfortunately some fixings were missing and although we had purchased the good in Dec 2020, delay due to COVID meant we only just had it fitted. That’s when missing a parts came to light. However due to Alex and Beth’s diligence this was swiftly resolved. Many thanks 🙏
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Posted 3 years ago
very happy with the products and the service, especially the after care service.
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Posted 3 years ago
These guys were great, ordered on a Sunday when they were shut and was able to collect on the Tuesday
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Posted 3 years ago
Yes very good my shower try come with Crack on it and they changed it straight away would deal with these again regards
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Posted 3 years ago
Ergonomic Designs Bathrooms is rated 4.7 based on 3,920 reviews