EQVVS Reviews

Name: EQVVS
Address: 280-281 High Street, Lincoln
Rating: 4.66

4.7 Rating 1,660 Reviews

92 %

of reviewers recommend EQVVS

4.7

Based on 1,660 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01522 304241

Email:

info@eqvvs.co.uk

Location:

280-281 High Street
Lincoln
LN2 1JG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Absolutely amazing!! Genuine Ted Baker bag! Excellent customer service! Speedy delivery and the bag just as described. Prefect! Thank you so much I love it! look forward to ordering again 5⭐️⭐️⭐️⭐️⭐️”

Helpful Report

Posted 7 years ago

Hi Lisa, We can't wait to see you shopping with us again in the future! Thank you so much for the amazing review. We guarantee that all the items we sell are 100% Genuine and its great to know that you are so happy with our high level of customer service and speedy delivery. Thank you for shopping with EQVVS! Kind Regards EQVVS Customer Service Team

Posted 7 years ago

“A variety of quality wear, reasonably priced and prompt delivery I'd recommend this store all day long”

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Posted 7 years ago

Hi Ant, Thank you so much for leaving us a fantastic review! We pride our selves on the quality of product we sell as well as our ability to get items delivered quickly and efficiently for our customers. Its great to hear feed back from our customers so once again thank you for taking the time to leave us the kind words. We hope to see you shopping with us again soon. Kind Regards EQVVS Customer Service Team

Posted 7 years ago

“I needed to change my purchase as my daughter received the same item from another person and got I contact with EQVVS and I must say they have been brilliant with the after care I've received cannot fault this company will definitely recommend to anybody”

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Posted 7 years ago

Hi Adrian, Thanks for the kind words and great review! We understand that sometimes our customers may want to return items so our friendly customer service team is always on hand to help with that in anyway possible. We hope to see you shopping with us again soon. Kind Regards EQVVS Customer Service Team.

Posted 7 years ago

“Great site with great good and great delivery times 😄”

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Posted 7 years ago

Hi Lynda, Thanks for reviewing us and thank you for the kind words! We always try to keep our customer updated with our delivery times and when we say NEXT DAY we mean it! Any orders placed before 4 O'Clock will be dispatched next working day delivery and our friendly customer service team are always on hand to let you know your allotted time slot for delivery. We hope to see you shopping with us again soon. Kind Regards EQVVS Customer Service Team.

Posted 7 years ago

“Called up the morning after placing an online order to explain that I'd made a mistake with my order. Spoke to Brett who was faultless, understanding and extremely helpful. Order was corrected within minutes.. Top notch service, would recommend.”

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Posted 7 years ago

Hi Nick, Thank you so much for reviewing us! Our friendly customer service team are always on hand to sort out any issues for our customers and we are so happy that Brett was able to sort everything out for you. We hope to see you shopping with us again soon! Kind Regards EQVVS Customer Service Team.

Posted 7 years ago

“Only the best from these guys.. 👌”

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Posted 7 years ago

Hey Jonathan, We appreciate you taking the time to review us! We can't thank you enough for the kind words! We want our customers shopping experience to be the best it can be! We always want to hear from our customers about the experience they have had shopping with us, it’s always nice to hear positive feedback so we know we are keeping up the high standards we set ourselves. Please keep an eye on the website for new stock coming in and hopefully we will see you shopping with us again soon. Kind Regards EQVVS Customer Service Team.

Posted 7 years ago

“Great website easy to get around it and also easy to order stuff. Clothes came by post very quick which is very good also I need to return an item and it's no hassle to them. The guy I spoke to on phone this morning was very helpful 😀😀”

Helpful Report

Posted 7 years ago

Hi Tracy, Thank you so much for taking time to review us! We are really happy you found the website so easy to navigate :) Our friendly customer service team is always happy to help with any questions regarding returns or any other questions our customers may have. We appreciate all feedback from our customers, Its great to know that we are doing it right! We hope to see you shopping with us again soon and are always on hand to help in any way possible to make your shopping experience the best it possibly can be. Kind Regards EQVVS Customer Service Team.

Posted 7 years ago

“Custom service is great!”

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Posted 7 years ago

Hi Ben, Thank you so much for taking time to review us! We are really happy that you are so pleased with our standard of customer service, it means a lot to us to know we are doing it right! We appreciate all feedback, it’s always nice to get a metaphorical high five from our happy customers. We hope to see you shopping with us again soon and are always on hand to help in any way possible to make your shopping experience the best it possibly can be. Kind Regards EQVVS Customer Service Team.

Posted 7 years ago

“Great service, fast delivery and good selection of brands!!”

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Posted 7 years ago

“Received my item quickly and well packaged. Thanks.”

Helpful Report

Posted 7 years ago

Hey Stuart, We appreciate you taking the time to review us! Its great to hear you are so happy about the delivery methods we use and the care we take in packaging our items. We always want to hear from our customers about the experience they have had shopping with us, it’s always nice to hear positive feedback so we know we are doing it right! Please keep an eye on the website for new stock coming in and hopefully we will see you shopping with us again soon. Kind Regards EQVVS Customer Service Team.

Posted 7 years ago

“Amazing service as always just as good online as it is in store”

EQVVS 5 star review on 22nd February 2017

Helpful Report

Posted 7 years ago

Hi Jack, Thank you so much for taking time to review us! We are glad that you are so happy with the service you have received online and in store, we strive to make your shopping experience the best it possibly can be. We appreciate all feedback, it’s always nice to get a metaphorical high five from our happy customers. We hope to see you shopping with us again soon and are always on hand to help in any way possible. Kind Regards EQVVS Customer Service Team.

Posted 7 years ago

“After being sold out of XL eqvvs managed to source me a size and get it posted to myself Within a day. Fantastic customer service”

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Posted 7 years ago

“Ordered the jacket wrong size, wanted for the weekend. Emailed them and they were out of stock, long story short they went out there way to get one sent from another of there shops on express delivery so it was here for weekend. Excellent service”

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Posted 7 years ago

“i have just purchased a aquascutum jacket and had it delivered to my girlfriend s house in hallam cresent in nelson lancs i must say your set up is second to none quite brilliant after buying a stone island coat sum 2 mths ago i thought id treat myself in buying the aquascutum coat and the delivery from your end is superb i hope to purchase again in the future many thanks paul g one happy customer”

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Posted 7 years ago

“I have been a client of EQVVS for some time now and have purchased many items of clothing. I was sent an email on some new SS17 range and when I went to place the order I had some issue. This was quickly picked up over Instagram from Stuart one of the team who was quick to rectify this and for sure did the very best thing for the customer..ME. I would have no hesitation on recommending EQVVS to anyone wanting a great product backed up with a quick and easy to do business with company. DAL CUZ.”

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Posted 8 years ago

“Ordered a jacket...seams went within a month. Brett, who I dealt with via email guided me through returns and reordering. He was a star from start to finish and so although we unluckily got a faulty item.....it was dealt with quickly and efficiently. Brilliant.”

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Posted 8 years ago

“The Customer Service was fantastic. I had to return an item, but was impressed with their handling of it.”

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Posted 8 years ago

“Shithot purchase, shithot service, shithot products...basically just a shithot company would recommend to anyone and everyone”

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Posted 8 years ago

“Was very appreciative of the help given to me.. Spoke to a friendly young man who sorted my problem in a matter of hrs...nothing seemed to much trouble...thank you again for your prompt reply and excellent customer service Delita Kelly”

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Posted 8 years ago

“Always good service online and in shop,every time we visit Lincoln we always call in and it's very welcoming,brilliant keep up the good work”

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Posted 8 years ago

EQVVS is rated 4.7 based on 1,660 reviews