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EQVVS Reviews

4.7 Rating 1,655 Reviews
92 %
of reviewers recommend EQVVS
4.7
Based on 1,655 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
99%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Returns & Refunds
Returns Process
Easy
Read EQVVS Reviews
Visit Website

Phone:

01522 304241

Email:

info@eqvvs.co.uk

Location:

280-281 High Street
Lincoln
LN2 1JG

Write Your review

Anonymous
Anonymous  // 01/01/2019
I have placed several orders with this company and rate the Customer service very highly. I particularly want to mention how excellent the service from Arianne was, I placed an order then realised I wanted to add to it - Arianne was fantastic and arranged the extra item without having to pay additional delivery. Would highly recommend this company.
Helpful Report
Posted 4 years ago
Hello, Fantastic news! We are pleased you had a positive experience with our Customer Service and we really appreciate you taking the time out to share your experience with us. We think Arianne does an excellent job too - we will pass these comments on to her. We strive to go above and beyond for our customers and we are glad to hear that Arianne was able to hit the mark for you. We would like to thank you for your loyalty and kind comments. Kind Regards, EQVVS
Posted 4 years ago
Very good service. Very happy.
Helpful Report
Posted 4 years ago
Hi Marissa, Thank you for taking the time out to review your experience with us. We are pleased to hear you are happy with the service you received. We work hard to meet expectations like yours and we're happy to hear we hit the mark for you. We hope to see you shopping with us again soon. Kind Regards, EQVVS
Posted 4 years ago
I am happy with both purchases i made both good quality and arrived on time with updates of delivery. I have had products from here before and have always been happy with them.
Helpful Report
Posted 4 years ago
Hi Paul, Great news! We are pleased you had a positive shopping experience with us. We really appreciate you taking the time out to share your experience with us. We are glad to hear you are happy with the quality and delivery times of both purchases you made. We strive to meet expectations like yours and we are happy to hear we hit the mark with you. Thank you for your continued loyalty and custom. Kind Regards, EQVVS
Posted 4 years ago
Very great quality and the price, stuff clothes they have it I like it very much only it takes longer time to get by delivery and little bit different size, between M and S I have choosed but I highly recommended EQVVS 👍
Helpful Report
Posted 4 years ago
Hi Laura, Thank you for taking the time to share your experience with us. We are glad to hear that you are happy with the quality and price of our items and that you recommend us. We are sorry that your delivery time was longer than expected, we strive to ensure all delivery times are met and it looks as though we didn't quite hit the mark on this occasion. We hope to see you shopping with us again soon. Kind Regards, EQVVS
Posted 4 years ago
Great prices...lots of choice....great service
Helpful Report
Posted 4 years ago
Hi Kerrie, Thanks for taking the time to share your experience with us. We are pleased to hear you are happy with our service, prices and selection of items. We work hard to meet expectations like yours and we a glad that we hit the mark with you. Kind Regards, EQVVS
Posted 4 years ago
I have had 4 pairs of flipflops,shoes,bags, purse all came very fast and all lovely
Helpful Report
Posted 4 years ago
Hi Philomena, Thank you for your review. Great news! We are pleased to hear that you are pleased with your items and that they were delivered quickly. We work hard to meet expectations like yours and we are pleased that we did on this occasion. Kind Regards, EQVVS
Posted 4 years ago
bought a pair of Ted Baker flip flops as a gift for a friend but the box came ripped it came in another brown box and due to the ted baker box being ripped I had to put it in the big brown box very unsatisfied had to keep it as I had to give it the same day as a gift
Helpful Report
Posted 4 years ago
Hello, Thank you for your review. We really appreciate you taking the time out to share your experience with us. We are sorry to hear about the ripped box that your order was sent in. Our fulfilment team always strive to ensure the highest quality packing but it looks like we missed the mark with you and for that we are sorry. If you could email info@eqvvs.co.uk we can look into this further and provide you with a solution. We hope this experience doesn't stop you from ordering with us in the future and hope to see you shopping with us again. Kind Regards, EQVVS
Posted 4 years ago
Good service and lovely items
Helpful Report
Posted 4 years ago
Hi Ilhama, Thank you for taking the time to review us. We are pleased that you love your items we think you have great taste! We are glad to hear that we met your expectations on service too. Kind Regards, EQVVS
Posted 4 years ago
Great packaging to ensure none of my items were broken. Great service
Helpful Report
Posted 4 years ago
Hi, Thank you for taking the time to share your experience with us. We are particularly pleased that you were happy with our packaging and service. We strive to meet expectations like yours and we are glad that we met the mark for you. We hope to see you shopping with us again soon. Kind Regards, EQVVS
Posted 4 years ago
Fast, prompt service. Excellent quality clothes. Highly recommend.
Helpful Report
Posted 4 years ago
Hi Bethany, Thank you for your review. We really appreciate you taking the time out to share this experience. We are pleased you had a positive experience with us and we are glad to hear that you are happy with our excellent quality and fast service. We hope to see you shopping with us again soon. Kind Regards, EQVVS
Posted 4 years ago
I made an order and waited a long time for delivery. I asked for a tracking number, they said it wasn't possible. On the day it was due to arrive I get an email saying the item was "lost". I was told I could get store credit, but could not reorder the item because it was no longer in stock, even thouth the item appeared to be in stock on their website. It still says "in stock" 3 weeks later.
Helpful Report
Posted 4 years ago
Hello, Thank you for your review, we really appreciate you taking the time out to share your experience with us. We are sorry to hear about your experience with us, we are especially sorry for the confusion regarding an item being lost and then out of stock we can understand your frustration. We strive to provide all our customers with excellent customer service and delivery times. It looks as though we missed the mark with you and for that we are sorry. To get a clearer picture of where we went wrong, could you please email info@eqvvs.co.uk with your order number and an explanation of what happened so that we can look into this further and provide you with a solution. We hope this experience doesn't stop you from ordering with us in the future and hope to see you shopping with us again. Kind Regards, EQVVS
Posted 4 years ago
The delivery was very efficient, and I am very happy with my purchases, thankyou
Helpful Report
Posted 4 years ago
Hi, Great news! We are pleased to hear you are happy with your purchases and that we delivered on time. Thank you for taking time out to share your experience with us. We hope to see you shopping with us again soon. Kind Regards, EQVVS
Posted 4 years ago
Quick delivery and quality product
Helpful Report
Posted 4 years ago
Hi, Great news! Thank you for taking the time out to share your experience with us. We are pleased to hear you are happy with your purchase and that we delivered quickly. We hope to see you shopping with us again soon. Kind Regards, EQVVS
Posted 4 years ago
Lovely necklace, fast delivery, great service thankyou
Helpful Report
Posted 4 years ago
Hi, Thank you for your review. We are really pleased you are happy with your necklace and it's great to hear that we delivered quickly with a great service. Thank you for taking the time out to share you experience with us. We hope to see you shopping with us again soon. Kind Regards, EQVVS
Posted 4 years ago
Fab Ted Baker earrings at a great price Fast delivery Would use again
Helpful Report
Posted 4 years ago
Hi Sarah, Thank you for taking the time out to share your experience with us. We are glad to hear that you are happy with your earrings and that we delivered quickly. We work hard to meet expectations like yours and we are pleased that we hit the mark with you. Kind Regards, EQVVS
Posted 4 years ago
First time using EQVVS, very impressed, easy to use webpage, kept me informed with delivery details and nicely wrapped when arrived. Definitely use this company again.
Helpful Report
Posted 4 years ago
Hello, Thank you for taking the time out to share your experience with us. We are pleased to hear your first experience with us was a great one! We work hard to meet expectations like yours and we are glad we hit the mark with you. We hope to see you shopping with us again soon. Kind Regards, EQVVS
Posted 4 years ago
Very happy with it came on time
Helpful Report
Posted 4 years ago
Hi, Thank you for taking the time to review us. We are pleased to hear you are happy with your purchase and that we delivered on time. We hope to see you shopping with us again soon. Kind Regards, EQVVS
Posted 4 years ago
Very happy with my purchase got a fab pair of trainers on sale love them and service was excellent
Helpful Report
Posted 4 years ago
Hi Mary, We are glad to hear that you love your trainers and that you are pleased with our service. We really appreciate you taking the time out to share your experience with us. We strive to meet expectations like yours, and we are happy to hear we hit the mark for you. We hope to see you shopping with us again soon. Kind Regards, EQVVS
Posted 4 years ago
Quick delivery, great service
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Posted 4 years ago
Hi there, Great news! We really appreciate you taking the time out to share your experience with us. We are glad to hear that we delivered on time and you are pleased with our service. We work hard to meet expectations like yours, and we're happy to hear we hit the mark for you. We hope to see you shopping with us again soon. Kind Regards, EQVVS
Posted 4 years ago
Impressed of the service!!! Well done!!!
Helpful Report
Posted 4 years ago
Hi Adriana, Thank you! We are pleased you had a positive shopping experience with us. We really appreciate you taking the time out to share your experience with us. We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. We hope to see you shopping with us again soon. EQVVS
Posted 4 years ago
EQVVS is rated 4.7 based on 1,655 reviews