EQVVS Reviews

Name: EQVVS
Address: 280-281 High Street, Lincoln
Rating: 4.66

4.7 Rating 1,659 Reviews

92 %

of reviewers recommend EQVVS

4.7

Based on 1,659 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01522 304241

Email:

info@eqvvs.co.uk

Location:

280-281 High Street
Lincoln
LN2 1JG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Lovely product ,just the right fit”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your great review! We are pleased to hear you love your items and they fit well. We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Good quality clothing and it don’t takes me long to receive”

Helpful Report

Posted 4 years ago

Hi Carlos, Great news! We are really pleased you were happy with the items you received and that we delivered them quickly to you. We work hard to meet expectations like yours and we are glad we hit the mark with you. Thank you for sharing your experience with us and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Payed for 1-2 day delivery last Tuesday and still not received my parcel.”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your review. We are really sorry to hear that you have not received your parcel yet. A member of our team has been in touch with you today to investigate this further. We really want to get this turned around for you and have credited your account with £10 as our way of saying we're sorry. We hope that you'll give us another chance and look forward to hearing from you soon. Kind Regards, EQVVS

Posted 4 years ago

“Well my order was lost. I was not informed until I chased up and no form of compensation was offered. Very poor service.”

Helpful Report

Posted 4 years ago

Hi Ray, Thank you for your review. We are really sorry to hear that your order was lost in transit. This is a very rare occurrence and we are not usually notified of this until the customer tells us they have not received their order. We can understand how frustrating that this can be and we can only apologise that this happened to you. We tried to rectify this issue for you as quickly as we could, giving you a full refund and we have also credited your e-wallet with £10 as compensation. Although your experience was not what we hoped it would be, we hope that you will give us another chance again. Kind Regards, EQVVS

Posted 4 years ago

“Unfortunately I’ve returned the coat as it wasn’t suitable”

Helpful Report

Posted 4 years ago

Hi Susan, Thank you for your review. We are sorry that the coat you ordered wasn't suitable for you on this occasion and hope that something else catches your eye very soon. Kind Regards, EQVVS

Posted 4 years ago

“Great quality clothing delivered very quickly and an easy site to order from.”

Helpful Report

Posted 4 years ago

Hi Robert, Thank you for sharing your review with us, it's great to hear that you received high quality products quickly and easily. We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Ordered from here a few times and never had a problem, great delivery and pricing.”

Helpful Report

Posted 4 years ago

Hi Laura, Great news! We are really please you are happy with your experience at EQVVS and we hope to see you shopping with us again soon. Thank you for sharing your review with us. Kind Regards, EQVVS

Posted 4 years ago

“Very happy with my purchase, great colour ,price and fit ,delivery no problems”

Helpful Report

Posted 4 years ago

Hi Mark, Thank you for your review. We are really pleased to hear you are happy with your purchase and experience with us! We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“First time ordering, order didn’t turn up..........had to chase them up...........was told the order was lost in transit and they couldn’t send me another as it was out stock........waste of time won’t order again”

Helpful Report

Posted 4 years ago

Hi there, Thank you for your review. We are really sorry that your order was lost in transit with Royal Mail, this is a very rare occurrence and we understand how frustrating it can be. Although we couldn't send you a replacement we did try to resolve this really quickly for you and gave you your refund plus £10 in your e-wallet for the inconvenience. Kind Regards, EQVVS

Posted 4 years ago

“I was sent the wrong item”

Helpful Report

Posted 4 years ago

“Fantastic quality clothing.”

Helpful Report

Posted 4 years ago

Fantastic! Thank you for sharing your comments with us. We are pleased to know you are happy and hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Delivered quickly and in good condition. Great product”

Helpful Report

Posted 4 years ago

Hi there, We are really pleased to hear we delivered quickly to you and that you loved your product! Thank you for sharing this review with us and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Brilliant service 👏”

Helpful Report

Posted 4 years ago

Great news! Thank you for sharing your review with us, we are glad to hear that we provided you with a brilliant service. We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Good range , prices no more than I would expect , delivery within a couple of days👍🏻”

Helpful Report

Posted 4 years ago

Hi Richard, Great news, we are really pleased to hear that you are happy with the service we provided to you and that we delivered on time too. Thank you for sharing this with us and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Should really be free delivery with orders over £150”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your review. We currently offer free delivery over £100 so yes, purchasing those trainers would have meant you got free delivery on your order. If you have any questions please email info@eqvvs.co.uk where we will be happy to help. Kind Regards, EQVVS

Posted 4 years ago

“The product is great but asked about returning VAT because I live in the Channel Islands but with no response”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your review. We have looked at our communication and we could not find anything from you regarding this. VAT is included on the email confirmation invoice we send to you along with our registered VAT number, this should be enough to process what you need. Please feel free to get in touch with us at info@eqvvs.co.uk should you need anymore help. We hope this helps and would be really grateful if you would reconsider your rating of us. Kind Regards, EQVVS

Posted 4 years ago

“A week later and I am still to receive my item.”

Helpful Report

Posted 4 years ago

Hi There, Thank you for sharing your review with us. We are sorry to hear that you have not received your item yet. You ordered it at midnight and we dispatched it the following day. We have looked into this further and it looks like it is delayed with Royal Mail, but it is due for delivery today. We are sorry about this and as a good will gesture we would like to refund your postage. We hope you like your items when they arrive and we hope that you will reconsider your review when they arrive. Kind Regards, EQVVS

Posted 4 years ago

“Really love your clothes... as I’ve purchased a lot and will continue shopping with you and like the quick deliveries... Thank you”

Helpful Report

Posted 4 years ago

Hi Ryan, Fantastic! You've got great taste. Thank you for being such a loyal customer to us and thank you for sharing this experience too. Kind Regards, EQVVS

Posted 4 years ago

“Highly recommended didn’t have to wait long for my i teams being delivered to”

Helpful Report

Posted 4 years ago

Hi There, We are really pleased to hear your items were delivered quickly to you. Thank you for highly recommending us, we work hard to meet expectations like yours and we are glad to know we hit the mark with you. We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“very happy with product and the price.”

Helpful Report

Posted 4 years ago

Hi There, Fantastic! We are really please to hear that you are happy. Thank you for sharing your experience with us and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

EQVVS is rated 4.7 based on 1,659 reviews