EQVVS Reviews

Name: EQVVS
Address: 280-281 High Street, Lincoln
Rating: 4.66

4.7 Rating 1,655 Reviews

92 %

of reviewers recommend EQVVS

4.7

Based on 1,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01522 304241

Email:

info@eqvvs.co.uk

Location:

280-281 High Street
Lincoln
LN2 1JG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“very pleased with item, good quality”

Helpful Report

Posted 3 years ago

Great news! Thanks for sharing your review with us. Kind Regards, EQVVS

Posted 3 years ago

“Lovely item and this was the cheapest around so great value”

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Posted 3 years ago

Great news! Thanks for sharing your review with us, we're really pleased to hear you like it and got a great price too. Kind Regards, EQVVS

Posted 3 years ago

“Took a few days to be delivered but given the time of year, its more than acceptable. Thanks.”

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Posted 3 years ago

Hi David, Thanks for sharing your review with us and for being patient with your delivery! We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 3 years ago

“Good quality, arrived in time no problems”

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Posted 3 years ago

Great news! Thanks for your review John. Kind Regards, EQVVS

Posted 3 years ago

“Speedy checkout and delivery, thank you”

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Posted 3 years ago

Hi Louise, Thank you for your review. We are so pleased to hear you are happy with the checkout and delivery processes. We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 3 years ago

“First experience has been a disaster to be honest. Paid £7.99 for delivery, it’s been a week, and still hasn’t arrived. Customer service said they’d looked into it and amended delivery, but it still has yet to be delivered. If you order for Next Day Saturday delivery, but just outside the cut-off time on a Friday, it should come the next working day, not the following Saturday... and that’s if it even comes! What a joke.”

Helpful Report

Posted 3 years ago

Hi There, Thank you for sharing your review with us. We are sorry to hear that your first shopping experience with us was not what you would have expected. Our delivery cut off times are stated on our website as 4pm. Unfortunately, since you placed your order at 5pm on Friday wanting delivery for Saturday, the cut-off times were missed which meant that we could not send your order until the following day. If you had selected Next Day Delivery this would have been delivered to you on the Next Working Day (Monday). We are sorry if you feel this was not communicated better to you and will take your feedback on board to improve our online service. Kind Regards, EQVVS

Posted 3 years ago

“I ordered a top but once i realised i ordered the wrong one i emailed them saying that i was wrong one in would it be possible to order the right one this was only a hour or so after i noticed this and it had not been dispatched week later never returned my email and now i have wrong top which i will be sending back very poor service”

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Posted 3 years ago

Hi Denis, Thank you for sharing your recent review with us. We are sorry to hear that you are disappointed with the service you received and we understand that once ordering you may change your mind or realise you made a mistake. We state in our website FAQs that "As we try to process and dispatch your orders as quickly as possible we cannot amend your order once placed. Unless cancelled and another order is placed, it will be delivered to you as per your confirmation and you will need to go through our returns procedure to send your item(s) back to us." Our exchanges are free and therefore you are able to send back the wrong item and receive the right one at no extra charge. Our customer service team work hard to respond quickly to each request however delays in response may be experienced in busier periods. Please email us at info@eqvvs.co.uk where we will be more than happy to assist you further. Kind Regards, EQVVS

Posted 3 years ago

“Excellent prices, service and quality”

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Posted 3 years ago

Hi Chloe, That's great! Thank you for sharing your review with us we are really pleased you had an excellent shopping experience and we hope to see you back again soon. Kind Regards, EQVVS

Posted 3 years ago

“Excellent service and quality product quality. I will by again.”

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Posted 3 years ago

Hi Susana, Thank you for sharing your experience with us, we are glad that you received excellent service and quality products! We are pleased to know that you will be back shopping with us again too. Kind Regards, EQVVS

Posted 3 years ago

“Easy ordering system and goods delivered as promised”

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Posted 3 years ago

Fantastic! Thank you for sharing your experience with us.

Posted 3 years ago

“Fantastic prices and quick delivery”

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Posted 3 years ago

Great news! Thank you for sharing your review with us.

Posted 3 years ago

“Good fit thanks”

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Posted 3 years ago

Hi Louise, Thanks for your recent review. We understand that sometimes you can feel a little wary ordering from a site that you have not visited before. I can assure you that we are a legitimate company who have been operating for over 30 years providing the latest designer menswear from across the globe, as well as three stores based in Lincolnshire and Nottinghamshire. We are listed as OFFICIAL stockists for all the products and brands we sell this includes Ralph Lauren and I can assure you that our products are not fake and would be identical to what you would receive from Ralph Lauren themselves. I hope this helps to put your mind at ease. Kind Regards, EQVVS

Posted 3 years ago

“Good range, excellent service.”

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Posted 3 years ago

Hi There, Great news! We are really pleased to hear you're happy with the excellent service we provided. Kind Regards, EQVVS

Posted 3 years ago

“Very pleased with product and service”

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Posted 3 years ago

That's great! Thank you for sharing your recent review with us. Kind Regards, EQVVS

Posted 3 years ago

“Fantastic service”

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Posted 3 years ago

Great news - thanks for sharing your review with us, Tudor!

Posted 3 years ago

“Good product timely delivery 👍🏼”

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Posted 3 years ago

Hi Wendy, Thank you for sharing your experience with us. We are really pleased to hear that you like your items and that we delivered quickly to you. Kind Regards, EQVVS

Posted 3 years ago

“Decent price for decent trainers”

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Posted 3 years ago

Hi There, Thank you for sharing your review with us. We are really happy that you got a good price and love your new trainers. We hope to see you back shopping with us again soon. Kind Regards, EQVVS

Posted 3 years ago

“I bought this for my husband for Christmas, the material has a different feel to it, but it’s nice and different. Really nice and I’m sure he will love it.”

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Posted 3 years ago

Hi There, That's great news! Thank you for sharing your experience with us and we hope that your husband loves his present! Kind Regards, EQVVS

Posted 3 years ago

“Excellent fit true to size and quality item, very happy customer getting this in Black Friday sales saving a few quid !”

Helpful Report

Posted 3 years ago

Hi Philip, Great news! We are really pleased to hear that you are a very happy customer, that your items fits and is of high quality and also that you were able to save some money on Black Friday too! We hope to see you back shopping with us again soon. Kind Regards, EQVVS

Posted 3 years ago

“Excellent. Arrived quickly well packed.”

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Posted 3 years ago

Hi Lucy, Thank you for sharing your recent review with us. We are really pleased to hear that your items arrived quickly and well packaged and we hope to see you shopping with us again soon. Kind regards, EQVVS

Posted 3 years ago

EQVVS is rated 4.7 based on 1,655 reviews