EQVVS Reviews

Name: EQVVS
Address: 280-281 High Street, Lincoln
Rating: 4.66

4.7 Rating 1,655 Reviews

92 %

of reviewers recommend EQVVS

4.7

Based on 1,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01522 304241

Email:

info@eqvvs.co.uk

Location:

280-281 High Street
Lincoln
LN2 1JG

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Anonymous

Anonymous // 01/01/2019

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“Excellent service in both shops very polite and helpful staff”

Helpful Report

Posted 7 years ago

“Love this company, really good selection of clothes, first order was great and very quick delivery! Definitely using again!”

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Posted 7 years ago

“Wonderful friendly helpful customer service staff, very quick delivery and great follow up service, will most definitely use again!! Thanks Eqvvs ????????”

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Posted 7 years ago

“merry christmas to you all in the shop, i got my gear the next working day and its top quality clothing and fits like a glove buzzing ...”

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Posted 7 years ago

“I bought a couple of bits off of eqvvs and I must say they are great quality and delivered quickly. One thing they could do to improve is offer student discount online”

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Posted 7 years ago

“I placed an order for some earrings, then realised I had ordered the wrong colour. I contacted EQVVS via live chat to ask if I could change the order and it was done within minutes. Great Customer service, thankyou! Xx”

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Posted 7 years ago

“Sizing was way off and never got my refund I was promised after returning the item I ordered and there was no bigger sizes Disgusted”

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Posted 8 years ago

Hello Shane, we're really sorry to hear that you have had a negative experience with us. Our returns policy currently provides a 5-7 working day window for refunds once we have received the returned item(s). We would be happy to look into this further for you, please could you call us at 01522 304241 at your earliest convenience or provide us with your order number, thank you.

Posted 8 years ago

“Spoke with Phil today and guy couldn't have been more helpful if he tried. Answered every query 100%. Would prefer if international delivery charges weren't so high but that's a third party issue and not really EQVVS issue but maybe looking into the possibility of finding a cheaper delivery option is something the company should look at”

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Posted 8 years ago

“Just received my order it's beautiful and to top it off it came with a cloth pouch and gift box,I will definitely be ordering again”

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Posted 8 years ago

“Very slow to respond to my issues, especially when the clothes are faulty!”

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Posted 8 years ago

“I have ordered with EQVVS on a couple of occasions now and have been extremely impressed with the quick, friendly service and products I have purchased. I will continue to use this website in the future.”

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Posted 8 years ago

“Cracking next day delivery service with all the right brands !! what more could you ask for.”

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Posted 8 years ago

“Had a problem with a sizing issue when I received my order but customer services dealt with my issue superbly, Grace dealt with everything very professionally! My exchange even came the very next day... Perfect service all round from start to finish”

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Posted 8 years ago

“I have ordered now from EQVVS on numerous occasions, always having a first class service from dealing with their customer services team on the telephone to receiving my orders. Delivery has always been on time and the products have matched exactly to the website photography. I would therefore recommend EQVVS to my friends and family!”

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Posted 8 years ago

“Great selection of clothes and fast delivery. Ordered at 3pm and had my items the next day! Highly recommend this website!”

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Posted 8 years ago

EQVVS is rated 4.7 based on 1,655 reviews