EQVVS Reviews

Name: EQVVS
Address: 280-281 High Street, Lincoln
Rating: 4.66

4.7 Rating 1,659 Reviews

92 %

of reviewers recommend EQVVS

4.7

Based on 1,659 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01522 304241

Email:

info@eqvvs.co.uk

Location:

280-281 High Street
Lincoln
LN2 1JG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Brilliant”

Helpful Report

Posted 4 years ago

Great news! Thanks for sharing your review with us, Scott. Kind Regards, EQVVS

Posted 4 years ago

“I order a large on sweat shirt and use sent me a medium. I have sent the top back. Can you send me a email to tell if you receive the top.lookin for a large to be sent.”

Helpful Report

Posted 4 years ago

Hi Terence, Thank you for sharing your review with us. We are so sorry that we sent out the wrong size to you, our fulfilment team work hard to ensure these mistakes do not happen but it looks like we missed the mark with you. We are waiting to receive your return and once we do we will send out a replacement to you with next day delivery. Our customer service team have been in contact with you via email, so please keep your eye out for an email from us as we would really like to get this turned around for you. Kind Regards, EQVVS

Posted 4 years ago

“Great Service, very speedy dispatch of goods.”

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Posted 4 years ago

Hi Vanessa, Thank you for sharing your review with us. We hope to see you back shopping again soon! Kind Regards, EQVVS

Posted 4 years ago

“Clothing is top end of the price range , it’s disappointing that with the clothes not being to cheapest on the market you still charge postage”

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Posted 4 years ago

Hi There, Thank you for sharing your feedback with us. We are sorry that you are unhappy with our postage charges. We do offer free delivery promotions throughout the year and offer it as standard on orders over £150. We work hard to keep our postage prices to a minimum as well as trying to keep them fair and competitive. Thank you for your valuable feedback and for shopping with EQVVS. Kind Regards, EQVVS

Posted 4 years ago

“Cant complain”

Helpful Report

Posted 4 years ago

Great news! Thanks for sharing your review with us, Jack. Kind Regards, EQVVS

Posted 4 years ago

“Easy ordering, prompt delivery and superb service all round.”

Helpful Report

Posted 4 years ago

Hi David, Thanks for sharing your recent review with us. It's great to know that ordering with us was easy, and our delivery service was prompt. Kind Regards, EQVVS

Posted 4 years ago

“Good quick service. Quality product.”

Helpful Report

Posted 4 years ago

Hi Julie, Fantastic news. We are really pleased to hear you are happy with the quick service and quality product we offer. Thank you for sharing your review and we hope to see you shopping with us again soon Kind Regards, EQVVS

Posted 4 years ago

“Excellent service. Quick delivery”

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Posted 4 years ago

Awesome! Thanks for taking the time to share your review with us and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Very pleased with the service we definitely be using it again”

Helpful Report

Posted 4 years ago

Hi Paul, Thanks for your recent review of our service. It's great to know you are happy and that you will be back shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Very nice”

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Posted 4 years ago

Great news! Thank you for taking the time to share your review with us and we hope to see you shopping with us again soon, James. Kind Regards, EQVVS

Posted 4 years ago

“Arrived on time, very happy with hoodie 👍🏻”

Helpful Report

Posted 4 years ago

Hi Paul, Great news! We are really pleased to hear you are happy with your new hoodie and that it arrived on time. Thank you for sharing your experience with us and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“I recently ordered a Paul Smith jumper online from your website. I ordered a size small, which is the size I usually wear. When the jumper arrived and I tried it on, it was far too big under the arms and ruined the overall look of the item, so I had to send it back. This is despite the size guide on your website telling me before I purchased the product that I should order a size medium. I don’t mind the jumper not fitting but to be charged for getting a refund is incredulous. After all, I wanted to buy the jumper and would have exchanged it for a smaller size of this had been possible. I’d also paid over £100 for the item so would have expected it to have fitted better.”

Helpful Report

Posted 4 years ago

Hi Seb, Thank you for sharing your recent review with us. We are sorry that the Paul Smith jumper you ordered was too large for you. Our interactive size guide is usually extremely accurate so I am sorry that this did not recommend you with the correct size on this occasion, we really appreciate your feedback and will look into the sizing of this garment. Our returns pricing is very competitive and we try to display this price throughout the site to ensure our customers are aware of the returns postage before purchasing, so we are sorry that you feel this could have been communicated better. Thank you for providing us with this valuable feedback and we hope that the right item catches your eye very soon. Kind Regards, EQVVS

Posted 4 years ago

“Very happy with my Fred perry jacket and a good delivery service 🚚”

Helpful Report

Posted 4 years ago

Hi Alan, Fantastic! We are really pleased to hear that you are happy with our quick delivery and that you love your new Fred Perry jacket - you've got great taste. Thank you for sharing your review with us and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Great service, speedy delivery and fab price. Thank you”

Helpful Report

Posted 4 years ago

Hi Wayne Great news! We are really pleased to hear that you had a great experience and that we could offer quick delivery and great pricing too. Thank you for sharing your experience with us and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“The coat is great 👍”

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Posted 4 years ago

Great news! We are really pleased that you love your new coat, thank you for choosing to shop with us and for sharing your experience too. Kind Regards, EQVVS

Posted 4 years ago

“Great service arrived quickly lovely packaging definitely buy again from them .”

Helpful Report

Posted 4 years ago

Hi Sharon, Thank you for sharing your review with us. We are really pleased to hear that your item arrived quickly and was packaged well. It's great to know that you'll be shopping with us again soon, too. Kind Regards, EQVVS

Posted 4 years ago

“Despite on this occasion having to return items due to size/fit. Overall experience dealing with Eqvvs never continues to disappoint. Very very professional service.”

Helpful Report

Posted 4 years ago

Hi James, That's great news! Thank you for sharing your experience with us, we are really pleased to hear that we never disappoint you. Thank you for being such a loyal customer and we hope something new catches your eye on site soon Kind Regards, EQVVS

Posted 4 years ago

“Fabulous customer service”

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Posted 4 years ago

Great news! Thanks for sharing your experience with us. Kind Regards, EQVVS

Posted 4 years ago

“Great prices. and wide selection”

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Posted 4 years ago

Hi Garry, Thanks for your recent review. We are pleased to hear you are happy with the prices and our wide selection and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Items as described a good price and delivered by time specified. Thank you.”

Helpful Report

Posted 4 years ago

Hi Harry, Thanks for sharing your recent review with us. We are really pleased to hear that your items were as described, a great price and delivered promptly. We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

EQVVS is rated 4.7 based on 1,659 reviews