EQVVS Reviews

Name: EQVVS
Address: 280-281 High Street, Lincoln
Rating: 4.66

4.7 Rating 1,655 Reviews

92 %

of reviewers recommend EQVVS

4.7

Based on 1,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01522 304241

Email:

info@eqvvs.co.uk

Location:

280-281 High Street
Lincoln
LN2 1JG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service arrived before time.. Excellent product wide choice.. All in all 5 star service, products and value.”

Helpful Report

Posted 4 years ago

Hi Paul, Thank you for sharing your review with us. We are really pleased to hear that you are happy with our service, product selection and value. Even better than we delivered earlier than expected! We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Absolutely delighted with my beautiful earrings would definitely recommend”

Helpful Report

Posted 4 years ago

Hi Susan, Great news! Thank you for recommending us. We are really pleased to hear you love your new earrings, you've got great taste. Thank you for sharing your review with us and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Good clothing delivery service second to none excellent site”

Helpful Report

Posted 4 years ago

Hi there, Thank you for sharing your recent review with us. We are really pleased to hear you are happy with the clothing, our site and our speedy delivery! We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“I purchased a fred perry sweatshirt and the E in Fred Perry printed on the front is missing. So disappointed as this was a birthday present for someone and baffled how this could be missed when sending out. In the process of sending back but I’d appreciate some sort of compensation as the birthday was weeks ago now.”

Helpful Report

Posted 4 years ago

Hi Chloe, Thank you for sharing your recent review with us. We are so sorry to hear that the E was missing, we completely understand your disappointment, especially with it being a birthday present. Our fulfilment teams work hard to assure all items are of high quality before sending them out and it looks like we missed the mark with you and for that we are sorry. We would really like to get this turned around for you and have emailed you asking how you would like to proceed. By way of an apology we are also going to credit your account with an extra £20 to spend on site should something else catch your eye soon. Again we are very sorry for the inconvenience caused and hope that we can resolve this issue for you quickly. Kind Regards, EQVVS

Posted 4 years ago

“Very happy with my products.”

Helpful Report

Posted 4 years ago

Hi Nadia, Thank you for your review. We are so pleased to hear you are happy with your products! We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Great value- speedy delivery. Highly recommended.”

Helpful Report

Posted 4 years ago

Hi Karen, Thank you for your review and for highly recommending us. We work hard to meet expectations like yours and we are pleased we hit the mark with you on this occasion. We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Love earrings that I've purchased for my friend as a Christmas present. Thank you”

Helpful Report

Posted 4 years ago

Hi Angela, Thank you for your recent review. We are really pleased you love the new earrings you purchased and we hope your friend loves them too! Kind Regards, EQVVS

Posted 4 years ago

“Always the best service”

Helpful Report

Posted 4 years ago

Hi Mark, Great news! Thank you for sharing your review with us and for being such a loyal customer. We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“I sent a pair of Jean's back 3 weeks ago for a smaller size and still not had them back or had a email saying weather they have them in stock or not other shops are much quicker to return goods”

Helpful Report

Posted 4 years ago

Hi there, Thank you for your review. We're extremely sorry that there has been a delay in processing your exchange. We can confirm that your requested exchange will be delivered tomorrow via DPD. We really want to get this turned around for you and have issued a £20 refund back to your original payment method as an apology for the delay. We work hard to meet high expectations and it looks like we missed the mark with you on this occasion and for that we are really sorry. If there are any further issues please do not hesitate to contact us on info@eqvvs.co.uk Kind Regards, EQVVS

Posted 4 years ago

“Had s very good service this is my second time buying from this site,”

Helpful Report

Posted 4 years ago

Hi James, Thank you for sharing your experience with us. We are really pleased to hear you are happy with the service we provided to you. Thank you for being such a loyal customer and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“My order was delivered quickly. It was exactly what I ordered. Will buy from EQVVS again as no hassle.”

Helpful Report

Posted 4 years ago

Hi Pamela, Thank you for your recent review. We are really pleased to hear that you are pleased with your order and that it was delivered quickly to you. It's great to know that you will be back shopping with us again soon! Kind Regards, EQVVS

Posted 4 years ago

“Excellent quick service.”

Helpful Report

Posted 4 years ago

Hi Michelle, Great news! We are really pleased to hear you received an excellent and quick service from us. We work hard to meet expectations like yours and we are glad we hit the mark with you. Thank you for sharing your review with us and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Very efficient service. Would recommend you to familt and friends.”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your recommendation. We are really pleased to hear you are happy with the service we provided to you, we work hard to meet expectations like yours and its great to know we hit the mark with you. Thanks for you sharing your review and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Excellent delivery service smooth transition very happy with purchase would buy from website again”

Helpful Report

Posted 4 years ago

Hi Kirk, Thank you for sharing your experience with us. We are really pleased to hear that you are happy with your purchase and that you would shop with us again. We work hard to meet expectations like yours and it's great to know we hit the mark with you on this occasion. We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“While I appreciate issues around data protection, my gripe is that although I was instructed that the order was being processed you failed to cancel it or stop delivery at least when I informed you that I had never placed this order and was not the person you were delivering to nor did I know them and it was most possibly a case of theft as my PayPal account had been hacked. My advice ditch PayPal it is not secure and you probably pay them as a business? Don't deliver to another person without checking details more thoroughly. All the following questions are pointless”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your review and your suggestions. We are sorry to hear that you are unhappy we understand your frustration about this. Our customer service team have been in touch with you and informed you that by the time you had let us know you wanted to cancel the order, the order had already been despatched, we have extensive programming in place to detect fraudulent orders and since this was with PayPal it is their discretion to flag it. We have emailed to advise you to raise this claim with PayPal who will refund the money to you as we unfortunately can not do this on your behalf. We have taken your comments on board and again apologise for the inconvenience this has caused you. Kind Regards, EQVVS

Posted 4 years ago

“Sent damaged item”

Helpful Report

Posted 4 years ago

Hi Ronan, Thank you for your review. We are really sorry to hear that the item you received is damaged. We would really like to get this turned around for you so please keep an eye out on your inbox for an email from us to arrange a return and exchange or refund of your item. Kind Regards, EQVVS

Posted 4 years ago

“Love Fred Perry, item as described. Fits perfectly”

Helpful Report

Posted 4 years ago

Hi Rob, That's great news! We are really pleased to hear you love your new item and it fits perfectly - you have great taste. Thank you for sharing your review with us and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“You have klarna to pay in instalments, can you get clearpay?”

Helpful Report

Posted 4 years ago

Hi Adrian, Thank you for your feedback. You should be able to pay in 30 days with Klarna, you are able to slice your payment in 3 or you can pay the whole amount up to 30 days after your purchase. If you have any issues, please get in touch with us at info@eqvvs.co.uk where we will be happy to help you further. Kind Regards, EQVVS

Posted 4 years ago

“They were delivered on time and respectfully with this covid-19 virus as well so thank you very much”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your recent review. We are really pleased to hear that we delivered quickly to you, despite these strange times we still work hard to meet expectations like yours and it's great to know we hit the mark with you. We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Happy with the service”

Helpful Report

Posted 4 years ago

Hi John, Great news! We are pleased to hear you are happy with the service you received. Thank you for sharing your experience with us and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

EQVVS is rated 4.7 based on 1,655 reviews