EQVVS Reviews

Name: EQVVS
Address: 280-281 High Street, Lincoln
Rating: 4.66

4.7 Rating 1,663 Reviews

92 %

of reviewers recommend EQVVS

4.7

Based on 1,663 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01522 304241

Email:

info@eqvvs.co.uk

Location:

280-281 High Street
Lincoln
LN2 1JG

Write Your review

Tell us how EQVVS made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“you had my purchase back last wednesday i was told my refund would be put back into my account shortly can you please tell me why nearly a week later ive still not had my refund if someone would ring me to explain this glen hughes 07791418895”

Helpful Report

Posted 4 years ago

“Good quality service”

Helpful Report

Posted 4 years ago

“I have send back the jacket I ordered for my partner, as the medium didn’t fit as well as the measurements suggested. We have sent it back for size Large. Over all pretty good service so far!”

Helpful Report

Posted 4 years ago

“Item as expected. Delivery as expected . All ok”

Helpful Report

Posted 4 years ago

“Quick delivery service and the jeans purchased are of good quality”

Helpful Report

Posted 4 years ago

“Quick delivery and reasonable prices”

Helpful Report

Posted 4 years ago

“Nice jacket but not the spec I expected for the price ..... a hazard of online shopping I guess”

Helpful Report

Posted 4 years ago

Hi Anthony, Thank you for your review. We are really pleased to hear that you liked the jacket, but we are sorry that the spec was not what you expected. We work hard to ensure that products listed on our site are representative of the item we sell so we appreciate your feedback in this. Thank you for shopping with us and we hope that something else catches your eye soon. Kind Regards, EQVVS

Posted 4 years ago

“Clothing is top end of the price range , it’s disappointing that with the clothes not being to cheapest on the market you still charge postage”

Helpful Report

Posted 4 years ago

Hi There, Thank you for sharing your feedback with us. We are sorry that you are unhappy with our postage charges. We do offer free delivery promotions throughout the year and offer it as standard on orders over £150. We work hard to keep our postage prices to a minimum as well as trying to keep them fair and competitive. Thank you for your valuable feedback and for shopping with EQVVS. Kind Regards, EQVVS

Posted 4 years ago

“Great prices. and wide selection”

Helpful Report

Posted 4 years ago

Hi Garry, Thanks for your recent review. We are pleased to hear you are happy with the prices and our wide selection and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Very happy with my order quite prompt too.”

Helpful Report

Posted 4 years ago

Hi Steve, Great news! We are pleased to hear you are very happy with your order and the quick delivery. Thank you for sharing your review with us and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Item sent very quickly although too big Impressed with this”

Helpful Report

Posted 4 years ago

Hi There, Thank you for sharing your review with us. We are pleased that you are impressed and that we were able to deliver quickly to you. We are sorry the item you ordered wasn't quite the right fit but hope that you find a replacement that fits perfectly! Kind Regards, EQVVS

Posted 4 years ago

“Would of been 5 stars if it wasn't for the delivery company they use, left my parcel in front of my house for anyone to pinch.”

Helpful Report

Posted 4 years ago

Hi Adam, Thank you for your recent review. We are sorry to hear that the delivery company left your parcel unattended, thank you for making us aware of this and we will pass these comments on to them on your behalf. Kind Regards, EQVVS

Posted 4 years ago

“Iv sent the item back as it was to big iv just waiting on the exchange for a smaller size to be re delivered”

Helpful Report

Posted 4 years ago

Hi John, Thank you for sharing your recent review with us and for giving us a great rating. We are sorry that the original item you ordered wasn't quite right but we hope that your replacement fits a treat. Kind Regards, EQVVS

Posted 4 years ago

“Not to impressed with spending £645 pounds then being charged 5.95 for delivery, but other than that pretty good.”

Helpful Report

Posted 4 years ago

Hi Phil, Thank you for sharing your review with us. I have just looked into your account and I can see that you selected 3-4 day delivery which you were not charged for as your order was over £150. Since your order was so high, we upgraded your delivery to Next Day Delivery for free, unfortunately this sometimes causes some confusion because the invoice will then show the Next Day Delivery charge on there however, rest assured you were not charged for this amount. We apologise for any confusion and hope that you like your new items. Thank you for ordering with us and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Happy with the purchase, a Fred Perry polo-shirt and happy with the delivery process”

Helpful Report

Posted 4 years ago

Hi Darren, Thank you for your review. We are really pleased to hear you are happy with your new Fred Perry polo, you've got great taste! We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Product arrived really quickly and very happy with new item”

Helpful Report

Posted 4 years ago

Hi Matthew, Thank you for sharing your review with us. We are really pleased to hear that you are happy with your new item and that we delivered it quickly to you. We hope to see you shopping with us again soon! Kind Regards, EQVVS

Posted 4 years ago

“Great store but it says free delivery over a certain amount... I had to pay for next day delivery.”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your great review! We are pleased you like our store but we are sorry to hear that you did not receive free delivery. Our free standard delivery is on full priced orders over £150 and our free next day service is on full priced orders over £200. Please could you email info@eqvvs.co.uk to let us know where you saw this promotion? Kind Regards, EQVVS

Posted 4 years ago

“Should really be free delivery with orders over £150”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your review. We currently offer free delivery over £100 so yes, purchasing those trainers would have meant you got free delivery on your order. If you have any questions please email info@eqvvs.co.uk where we will be happy to help. Kind Regards, EQVVS

Posted 4 years ago

“Quick dispatch and notification of item. Sadly I’m still waiting as Royal Mail have misdirected this item twice and I’ve no idea where it is or when it will arrive”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your recent review. We are really pleased that we could quickly dispatch and notify you of this. We are sorry to hear that you are still waiting for your item though. We have looked into this further and it looks like Royal Mail have misdirected the item a few times but it is showing that it is out for delivery today. As a good will gesture we would like to refund your postage cost for the inconvenience. We hope that you like your items when they arrive, thank you for shopping with us. Kind Regards, EQVVS

Posted 4 years ago

“It’s OK, thanks !”

Helpful Report

Posted 4 years ago

Hi Mirela, Thank you for your recent review. Since your order is being shipped to Romania and due to the current pandemic there unfortunately are some slight delays on international shipping to some countries. We understand that this can be very frustrating but rest assured, the tracking suggests that your package is waiting to leave the UK. Our customer service team have emailed you to update you on this so please keep an eye out for this to reach your inbox. Kind Regards, EQVVS.

Posted 4 years ago

EQVVS is rated 4.7 based on 1,663 reviews