EQVVS Reviews

Name: EQVVS
Address: 280-281 High Street, Lincoln
Rating: 4.66

4.7 Rating 1,655 Reviews

92 %

of reviewers recommend EQVVS

4.7

Based on 1,655 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01522 304241

Email:

info@eqvvs.co.uk

Location:

280-281 High Street
Lincoln
LN2 1JG

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Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Quality service and clothing thanks”

Helpful Report

Posted 4 years ago

Hi Alistair, Thank you for sharing your experience with us. We are really pleased to hear you received quality service! We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Excellent service provided”

Helpful Report

Posted 4 years ago

Hi Ben, That's great! We are really pleased to hear you were provided with an excellent service. Thank you for sharing your review with us and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Brilliant service an always a quick delivery service.”

Helpful Report

Posted 4 years ago

Hi Andrew, Great news! We are really pleased to hear you had a brilliant experience and that we delivered quickly to you. Thank you for sharing your review with us and being such a loyal customer, we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Quick delivery easy to do good deals,good package”

Helpful Report

Posted 4 years ago

Hi There, Thank you for sharing your experience with us, it's great to hear that you are happy with the service you received and that we delivered quickly to you. We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“where is my order?my order has not arrived and it is impossible to contact customer service.... first time i use this site and will not do so again.”

Helpful Report

Posted 4 years ago

Hi Cristina, Thank you for your recent review. We have been in touch with you via email on the 16th October to notify you about your order and we were waiting for a response from you. We are really sorry to hear that you had trouble getting hold of our customer service, they are available to contact via telephone, email (info@eqvvs.co.uk), live chat and facebook message. A member of our customer service team has emailed you today and we have credited your e-wallet with £10 for the inconvenience. Although you were not happy with the service you received, we hope that you can give us another chance again soon. Kind Regards, EQVVS

Posted 4 years ago

“fast delivery and alway.s quality clothing.”

Helpful Report

Posted 4 years ago

Hi There, Great news! We are really pleased to hear that you are happy with the quality of our clothing and that we delivered quickly to you. Thank you for sharing your experience with us and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Product arrived really quickly and very happy with new item”

Helpful Report

Posted 4 years ago

Hi Matthew, Thank you for sharing your review with us. We are really pleased to hear that you are happy with your new item and that we delivered it quickly to you. We hope to see you shopping with us again soon! Kind Regards, EQVVS

Posted 4 years ago

“Quality service tbf”

Helpful Report

Posted 4 years ago

Hi There, Great news! Thanks for sharing your review with us, we work hard to meet expectations like yours and its good to know we hit the mark with you. We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“all good.....great service”

Helpful Report

Posted 4 years ago

Hi JB, Thank you for your recent review. We are really pleased that you received a great service from us. We work hard to meet expectations like yours and we are pleased that we hit the mark with you. We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“The product didn’t fit and now I’m being charged £2.99 to return something I don’t want. Won’t be ordering from you again.”

Helpful Report

Posted 4 years ago

Hi Lloyd, Thank you for your review. We are sorry that the item you purchased didn't fit you correctly, you are able to exchange these items for free if you wish. We are sorry that you feel being charged for a return is unfair, we work hard to keep these costs to a minimum to ensure that they are a competitive price. We hope that you will be able to find something more suitable next time. Kind Regards, EQVVS

Posted 4 years ago

“Great service, fast delivery and quality item.”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your great review. We are really pleased to hear you were happy with the service and quality of your item and even better than we delivered quickly to you! We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Great store but it says free delivery over a certain amount... I had to pay for next day delivery.”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your great review! We are pleased you like our store but we are sorry to hear that you did not receive free delivery. Our free standard delivery is on full priced orders over £150 and our free next day service is on full priced orders over £200. Please could you email info@eqvvs.co.uk to let us know where you saw this promotion? Kind Regards, EQVVS

Posted 4 years ago

“Quick delivery”

Helpful Report

Posted 4 years ago

Great news! Thank you for sharing your review with us, we hope to see you shopping with us again soon.

Posted 4 years ago

“Great service, item packed really well, delivered quickly.”

Helpful Report

Posted 4 years ago

Hi There, Thank you for sharing your experience with us. Its fantastic to know we provided you with a great service and that we packaged the items well and delivered them quickly to you. We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Good product at agood price .”

Helpful Report

Posted 4 years ago

Hi Annette, Thank you for sharing your review with us. We are pleased to hear you are happy with the products and prices! We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Lovely product ,just the right fit”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your great review! We are pleased to hear you love your items and they fit well. We hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Good quality clothing and it don’t takes me long to receive”

Helpful Report

Posted 4 years ago

Hi Carlos, Great news! We are really pleased you were happy with the items you received and that we delivered them quickly to you. We work hard to meet expectations like yours and we are glad we hit the mark with you. Thank you for sharing your experience with us and we hope to see you shopping with us again soon. Kind Regards, EQVVS

Posted 4 years ago

“Payed for 1-2 day delivery last Tuesday and still not received my parcel.”

Helpful Report

Posted 4 years ago

Hi There, Thank you for your review. We are really sorry to hear that you have not received your parcel yet. A member of our team has been in touch with you today to investigate this further. We really want to get this turned around for you and have credited your account with £10 as our way of saying we're sorry. We hope that you'll give us another chance and look forward to hearing from you soon. Kind Regards, EQVVS

Posted 4 years ago

“Well my order was lost. I was not informed until I chased up and no form of compensation was offered. Very poor service.”

Helpful Report

Posted 4 years ago

Hi Ray, Thank you for your review. We are really sorry to hear that your order was lost in transit. This is a very rare occurrence and we are not usually notified of this until the customer tells us they have not received their order. We can understand how frustrating that this can be and we can only apologise that this happened to you. We tried to rectify this issue for you as quickly as we could, giving you a full refund and we have also credited your e-wallet with £10 as compensation. Although your experience was not what we hoped it would be, we hope that you will give us another chance again. Kind Regards, EQVVS

Posted 4 years ago

“Unfortunately I’ve returned the coat as it wasn’t suitable”

Helpful Report

Posted 4 years ago

Hi Susan, Thank you for your review. We are sorry that the coat you ordered wasn't suitable for you on this occasion and hope that something else catches your eye very soon. Kind Regards, EQVVS

Posted 4 years ago

EQVVS is rated 4.7 based on 1,655 reviews