EQVVS Reviews

Name: EQVVS
Address: 280-281 High Street, Lincoln
Rating: 4.66

4.7 Rating 1,663 Reviews

92 %

of reviewers recommend EQVVS

4.7

Based on 1,663 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 93%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Returns Process	Easy

Visit Website

Phone:

01522 304241

Email:

info@eqvvs.co.uk

Location:

280-281 High Street
Lincoln
LN2 1JG

Write Your review

Tell us how EQVVS made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Service was great with quick & easy delivery. My only problem was that I brought 3 different pairs of Karen Millen earrings, all for the same price (sale) but they have come with different packaging, 2 have boxes to put them in, one pair are on a board the other 2 are just in clear plastic bags. All 3 have a velvet pouch to put them in. As they are gifts, would have been nice for the packaging to be the same.”

Helpful Report

Posted 5 years ago

“I never recieved my discount even though it ststed it was deducted on order form , but on recieving invoice it was full price Bag was delivered in good time overall pleased woth service”

Helpful Report

Posted 5 years ago

“I was very pleased with the ease of ordering and with the speed of delivery of the item I ordered. However I am extremely disappointed that although I accessed the website via Quidco in the expectation of a bit of cash back, the transaction failed to track and I have had to put in a claim to which I have yet to receive a response.”

Helpful Report

Posted 5 years ago

“Love the jacket just a bit sceptical if real or not as the price seemed too good”

Helpful Report

Posted 5 years ago

Hi Tracy, Thank you for reviewing us. I can assure you we only sell genuine products, the jacket you purchased was in our summer sale which is why the price was so good. We hope to see you shopping with us again soon. Kind Regards EQVVS customer service team.

Posted 5 years ago

“Unfortunately received the wrong size of shoe to what I had ordered. Customer services did deal with the issue effectively and I was satisfied. Won’t put me off ordering again in the future”

Helpful Report

Posted 5 years ago

Hi Tina, Thank you for taking the time to review us, we really appreciate your feedback. We hope to see you shopping with us again soon. Kind Regards EQVVS customer service team.

Posted 5 years ago

“Great price for Belstaff jacket. Good service and delivery. Didnt get a large Belstaff coat hanger as i have with other Belstaff coats but i can live with it.lol.”

Helpful Report

Posted 5 years ago

Hi Jeff, Thank you for taking the time to review us If you have any more feedback on how we can get your next shopping experience to a 5* we would love to hear it. We hope to see you shopping with us again soon. Kind Regards EQVVS customer service team.

Posted 5 years ago

“Love my ted baker bag and flops p flops trendy”

Helpful Report

Posted 5 years ago

Hi, Thank you for taking the time to review us, we really appreciate your feedback and are so happy to hear how much you like the product.We hope to see you shopping with us again soon. Kind Regards EQVVS customer service team.

Posted 5 years ago

“The last item i bought has never turned up still need to find out where it has gone missing”

Helpful Report

Posted 6 years ago

Hi Neil, Thank you for your review. We have emailed you regarding the delivery and the matter is now resolved, but if you need anything else please let us know. Kind regards Eqvvs Customer Service

Posted 5 years ago

“Nice quality material and well made”

Helpful Report

Posted 6 years ago

Hi Tina, Thank you for taking the time to review us If you have any more feedback on how we can get your next shopping experience to a 5* we would love to hear it. We hope to see you shopping with us again soon. Kind Regards EQVVS customer service team.

Posted 5 years ago

“Size range is a bit limited sometimes but service is fine and they have some nice stuff.”

Helpful Report

Posted 6 years ago

Hi Steven, Feedback like this is perfect for us! It shows us what we are doing right and how we can look to improve, we would like to thank you for taking to time to review us. We have taken your comments on board and they will be passed to the correct department to look into going forward. I hope to see you shopping with us again soon and next time we can turn that 4 - star review into a 5 - star review. Kind Regards EQVVS customer service team.

Posted 5 years ago

“User friendly site. Nice items and good customer service.. Delivery on time.”

Helpful Report

Posted 6 years ago

Hi, We really do appreciate our customer taking the time to review us, thank you. We hope to see you shopping with us again soon. Kind Regards EQVVS customer service team.

Posted 5 years ago

“The sizes not very good”

Helpful Report

Posted 6 years ago

Hi, Thank you for taking the time to give us your feedback, I am sorry to hear you are unhappy with the sizes on our website, Unfortunately, the more popular sizes do sell out quicker than others and on certain items, we may only have selected sizes. I will pass your comments to the correct department for review. Thank you for shopping with EQVVS we hope to see you again soon. Kind Regards EQVVS customer service team.

Posted 6 years ago

“Good quality products, easy to shop online and delivery is quick. One star knocked off as no free returns option.”

Helpful Report

Posted 6 years ago

Hi Mark, Feedback like this is perfect for us! It shows us what we are doing right and how we can look to improve, we would like to thank you for taking to time to review us. We have taken your comments on board and they will be passed to the correct department to look into going forward. I hope to see you shopping with us again soon and next time we can turn that 4 - star review into a 5 - star review. Kind Regards EQVVS customer service team.

Posted 6 years ago

“Item`s purchased were for my daughter`s birthday. Buying on line was very easy, product arrived as predicted and looked very good quality for the price.”

Helpful Report

Posted 6 years ago

Hi Carole, First of all, Happy Birthday to your Daughter! We really appreciate you taking the time to review us and letting us know about your shopping experience. We hope to see you shopping with us again. Kind Regards EQVVS Customer Service Team.

Posted 6 years ago

“First time user , very satisfied with service Delivered swiftly and packaged well Many Thanks, i will be back”

Helpful Report

Posted 6 years ago

Hi Michael, Great to hear such positive feedback from you regarding our service, hopefully, next visit we can turn that 4-star rating into a 5-star rating. No doubt we will see you again soon. Kind Regards EQVVS customer service team.

Posted 6 years ago

“Loved my shoes bit werent expecting them to come wrapped in bubble wrap was expecting a box i have afew ted baker shoes and there all in boxes”

Helpful Report

Posted 6 years ago

Hi, Thank you for taking the time to leave us your feedback, I will pass your comments to the correct department who will look into this in a bid to further improve our service. We hope to see you shopping with us again soon. Kind Regards EQVVS customer service team.

Posted 6 years ago

“..................”

Helpful Report

Posted 6 years ago

Hi, Thank you for taking the time to review us. We would love to know how we could turn that 4* review into a 5* review? any further feedback would be muchly appreciated. Kind Regards EQVVS Customer Service Team.

Posted 6 years ago

“Delivery came early, but for two hundred should have got free delivery.”

Helpful Report

Posted 6 years ago

Hi, Thank you for taking the time to review us and for leaving us your feedback, I will pass your feedback to the correct department so they can look into this further so we can improve for your next shopping visit. We hope to see you shopping with us again soon. Kind Regards EQVVS customer service team.

Posted 6 years ago

“Arrived on time and good quality”

Helpful Report

Posted 6 years ago

Hi Craig, Thank you for taking the time to review us If you have any more feedback on how we can get your next shopping experience to a 5* we would love to hear it. We hope to see you shopping with us again soon. Kind Regards EQVVS customer service team.

Posted 6 years ago

“Purchased a pair of Ted Baker flip flops for my daughters birthday. Chose eqvvs due to their good range of designer wear. Received good customer service and already planning next purchase”

Helpful Report

Posted 6 years ago

EQVVS is rated 4.7 based on 1,663 reviews