Hi,
Thank you for your feedback.
We set ourselves a mission to devise a full spectrum, total body supplement regime in one product, replacing the draw of expensive and time-consuming supplements and simplifying with a practitioner standard formula that really works. We're sorry that you feel this hasn't been achieved.
We use only the absolute best suppliers, plus quality is always at the forefront of our products, hence the higher price tag in comparison to some other brands. We also combine around 50 ingredients which if you bought separately across 10 different supplement brands, you'd be looking at spending around £300/£350 a month.
Please do not hesitate to contact us on customer@equilondon.com to discuss further.
Best wishes,
Mercedes
“This is an excellent supplement. If you are on a budget, like me, it seems like a lot to invest. But it saves you buying so many different supplements for different ailments by taking one supplement which targets skin, hair, nails, hormones and gut health. After a year of ill health, grief, sleep deprivation anxiety and extreme stress following the loss of my father, and taking in my disabled mother, my skin had constant dermatitis problems, my hair became thin and my nails brittle. I had almost constant fatigue and lethargy. The bereavement and strain of the last year has manifested itself in my physical health and appearance dramatically. I look and feel haggard and run down. I have tried so many supplements, without any evident results and most say they take months of build up in your system to start working. You really can feel the difference within just a week or two with Equi. Feeling more energised and skin starting to look smoother and brighter, more energy for the first time in as long as I can remember. And they are such a lovely team with personal service, old-school ethics but modern values of sustainability and ethical sourcing #plantbased. You can get the supplement in powder to mix with drink or capsule form for ease when always on the go for 16 hours a day like me. Recommended to all. And wait until you see the fancy packaging. #upcyclebottle I will use this product forever. Don't hesitate. Feel and look better soon.♥️👍🏼🤗”
“Good company to deal with, quick delivery. I bought the menopause capsules first after recommendation from a friend along with the oil. I agree the pipette is frustrating to use and of poor quality. However by mistake I bought the menopause formula for the second month and I have to say it tastes absolutely disgusting, and find it hard to keep it down if I’m honest. I have quickly changed my repeat back to capsules. Not sure it is working yet so going to give it more time in the hope it works like others have reported”
Hi,
Thank you for your honest feedback.
We're really sorry to hear about the issues you faced with our Menopause Oil Edition pipette and sorry to hear that you struggled with the taste of our Menopause Formula.
For maximum taste and smoothness, we recommend it is consumed in a shaker, however if you don’t have one then it should still mix well in a glass. Can I check first if you weighed out the 6g? That can make a big difference. The amount of liquid it needs mixing with can vary from one person to another (dependent on preference), but typically we say 200-250ml. Some try with coconut water or a plant-based milk.
This being said, the capsule version sounds like it is be better suited to you and we hope you begin to notice the benefits very soon.
Best wishes,
Mercedes
“It’s only been 3weeks but I feel so much more energised. My cycle came and I had so much fewer cramps and symptoms. I’m looking forward to feeling better from now on.”
“I love this product and it has hugely helped with my everyday wellbeing and hormones . My only complaint is the MASSIVE jars. The pills don't even fill half of it seems utterly pointless”
Hi Jenny,
Thank you so much for your kind review, we're really happy to hear that our formula is working well for you.
We understand your concern regarding the size of the jar. We use the same jars across the range so that we have consistency of appearance however some formulas are less dense than others.
Thankfully, glass is 100% recyclable and can be recycled endlessly without loss in quality or purity.
This is why we choose to use this material for our supplements. I would like to reassure you that the glass we use is also in recycled form.
You could also look at using your jars as storage solutions. With a quick wash, you could use the jars to store homemade condiments or homemade treats.
Best wishes,
The Equi Team
“I haven’t had a single sniffle or cold or flu since starting with Equi. None! It really improved my energy levels, and tastes good. I feel comforted knowing that I’m getting a full spectrum of vitamins and minerals in a single drink.”
“The formulation itself I believe works as I have noticed since taking it that I have more energy and clarity in mind, however I think packaging can be greatly improved. The bottle for the oil leaks once its opened so its not very travel friendly and the pipette doesn’t hold much liquid so you have to keep going back to the bottle to get more. Also once you’ve used half of it, the pipette isn’t long enough to reach the rest of the oil and so its not very straightforward to take at all. It would be great if Equi could find a solution to these problems and look into packaging the oil differently.
The jar for the powder is fine however I think for people who have signed up for the subscription service it would be more eco friendly and cheaper for the company and the consumer to be sent refills in sachets so they can empty them out into the jar instead of sending a new glass jar every month.”
Hi,
Thank you so much for taking the time to write this review, we really appreciate the feedback and extremely happy to hear that you've noticed a difference since taking our product.
With regards to our packaging and the issue you faced with the oil especially, this has been passed onto the relevant team for further investigation and hopefully a resolution in the future.
Glass is 100% recyclable and can be recycled endlessly without loss in quality or purity. This is why we choose to use this material for our supplements. I would like to reassure you that the glass we use is also in recycled form.
You could also look at using your jars as storage solutions. With a quick wash, you could use the jars to store homemade condiments or homemade treats.
I do hope this helps and thank you again.
Best wishes,
The Equi Team
“Good products but terrible re delivery.Two orders dispatched 21 Dec, one arrived on 30th Dec. Still waiting for the other order which apparently was due for delivery on 28 Dec. The tracking page has stopped working.”
“I did not receive an order confirmation or dispatch notification. However, I received an apology and the supplements arrived very soon after an error was identified.”
