EPC Improvements | Renewable Energy Solutions Reviews

Name: EPC Improvements | Renewable Energy Solutions
Address: 15-17 Russell Way, Chelmsford, Chelmsford
Rating: 4.69

4.7 Rating 156 Reviews

94 %

of reviewers recommend EPC Improvements | Renewable Energy Solutions

Company Reviews

Metrics

Info

4.7

Based on 156 reviews

Shipping & Delivery
Delivery Methods	Own Driver
On-time Delivery	96%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	2 - 3 Hours
Customer Service	4.5 out of 5

About EPC Improvements | Renewable Energy Solutions:

Providing renewable technologies to domestic and commercial projects

Visit Website

Phone:

0333 050 4268

Email:

info@epc-improvements.co.uk

Location:

15-17 Russell Way,
Chelmsford
Chelmsford
CM1 3AA

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EPC Improvements | Renewable Energy Solutions 5 star review on 2nd December 2022

Sarah R

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So far they have been very helpful and very professional. Looking forward to our installation!”

EPC Improvements | Renewable Energy Solutions 5 star review on 25th October 2022

Helpful Report

Posted 2 years ago

Hi Sarah, Thanks for your review. The installation has now been completed and looking at the pictures it looks great. A system that's been designed and installed to last a lifetime! The team are here to support you in the ownership of your new heating system. Thanks for your custom. Craig

Posted 2 years ago

“James at EPC came to my rescue the day before Christmas Eve after having no heating for two weeks which I was extremely grateful for. He had me up and running again within an hour and since then, I have moved across to EPC for all future servicing and repairs. Mark and Luke attended my property this week and carried out my service professionally and I can thoroughly reccommend them.”

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Posted 1 day ago

“Thanks to EPC improvements for service my unit despite the fact that the unit is installed in a high position with difficult access .”

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Posted 1 week ago

“2 heat pumps serviced in a day. Very helpful and professional.”

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Posted 2 weeks ago

“It is really reassuring to have the service of our air source heat pump from EPC. Mark is extremely knowledgeable and helpful and does a really thorough job. Very good to see they are training an apprentice too to add continuity.Thank you.”

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Posted 3 weeks ago

“My initial service was thorough and informative. Mark & Luke were respectful of the property and offered as much advice & information as we requested. I have no hesitation in recommending EPC and hope to set up an annual service agreement forthwith.”

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Posted 1 month ago

“We have a service plan for our ASHP and EPC contnue to do a great job at keeping everything in working order and explaining the technology”

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Posted 1 month ago

“I've no complaints. Mark and his junior colleague performed the service in good time.”

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Posted 2 months ago

“Quality support. Good initial install and very effective service years later.”

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Posted 2 months ago

“Thorough service from a helpful and informative engineer.”

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Posted 2 months ago

“EPC have installed a ground source pump in my house 4 years ago and have always been available to my questions and requests. They have maintained the system ever since and I have nothing than positive comments to make about EPC and their staff.”

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Posted 2 months ago

“EPC have installed an excellent ground source heating system at may house and have been maintaining it every year. They are professional, efficient and very responsive when needed. They deserve every one of the five stars given.”

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Posted 2 months ago

“Kai has been exceptionally helpful and extremely knowledgeable about all of the services EPC Improvements are able to provide, as well as explaining the technical details and requirements. I have been very impressed.”

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Posted 3 months ago

“We have just had the first service on our Ecodan unit, installed last year by EPC. Very impressed with the visit by Mark and apprentice Luke, work was carried out on the date/time agreed and both were very friendly and explained the whole process. All the way from sales, through installation, admin and service this firm are a thoroughly efficient team.”

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Posted 3 months ago

“Prompt as promised”

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Posted 3 months ago

“Mark gave our 8.5kW ASHP it's first service. Mark was very thorough with the service and helpfully took the time to answer questions and explain all aspects of the system.”

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Posted 3 months ago

“Mark provided the first service for our Mitsubishi 14kW ASHP this week. He did a thorough job and confirmed that we were running the system efficiently. The service took around 1.5 hours.”

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Posted 4 months ago

“I had the heat pump serviced by Mark again this year. He was very thorough & pointed out a few areas for improvement. Many thanks.”

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Posted 4 months ago

“Knowlegable, friendly, helpful, explained everything, just got on wit the job”

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Posted 4 months ago

“Mark and apprentice Luke came to service our heat pump today, with the usual friendly and efficient service.”

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Posted 4 months ago

“Really great engineers who worked throughout the morning to make sure that my heat pump was running smoothly and efficiently for the coming year. Nothing was too much trouble and they checked everything thoroughly before they left. I have a service contract which I am very pleased with and means I have no large bill at the end either.”

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Posted 4 months ago

EPC Improvements | Renewable Energy Solutions is rated 4.7 based on 156 reviews