EOS Rooflights Ltd Reviews

Name: EOS Rooflights Ltd
Address: Unit 1 The Beechwood Centre42 Lower Gravel RoadBromleyKent, Bromley
Rating: 4.81

4.8 Rating 323 Reviews

97 %

of reviewers recommend EOS Rooflights Ltd

Company Reviews

Metrics

Info

4.8

Based on 323 reviews

Shipping & Delivery
Delivery Methods	Courier, Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

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EOS Rooflights Ltd 4 star review on 26th June 2023

A Memet

EOS Rooflights Ltd 5 star review on 26th January 2023

Clive Woodford

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, telephone staff very helpful and also delivered on time !! Already recommended to friends”

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Posted 8 years ago

“Great product and very helpful service from EOS.”

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Posted 8 years ago

“Thrilled and delighted with our two rooflights - they have surpassed our expectations just as the level of service from the whole team at EOS who have been so courteous and responsive when there was an issue with delivery. The ease of use of the mechanism is matched by the clarity & strength of the glass, when we keep them clean! The rooflights have certainly enhanced our new kitchen extension and get a lovely "ooh" reaction from guests. We'd happily recommend them.”

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Posted 8 years ago

“We haver been dealing with Eos for the past 2 years and have bought both stock and custom rooflights. We've never been let down on delivery or price and they are very easy to deal with. More importantly the product is excellent and the rooflights always add a touch of glamour to our extensions. First rate!!”

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Posted 8 years ago

“EOS Rooflights provide excellent customer service: friendly, responsive, helpful with competitive pricing. The product is excellent. We would absolutely recommend them.”

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Posted 8 years ago

“Found the website informative and easy to find what we needed.. A fantastic product and excellent value for money. Our garden room has 2 large rooflights and the room has retained all the light we need . They make the room look very contemporary . Would recommend this site. Thank you.”

EOS Rooflights Ltd 5 star review on 15th January 2016

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Posted 8 years ago

“Delivered promptly and a great product with a good installation guide - + is working well (wonderful to see the stars above us from the skylight).”

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Posted 8 years ago

“The whole process was really smooth, the staff were very helpful and were able to answer my questions. The roof light has been in for a while and looks lovely. I would recommend EOS.”

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Posted 8 years ago

“Really happy with the product, was the most competitive price we found after a lot of research and even our builders were impressed with the quality. The staff were also extremely helpful when I had a couple of questions. The website also contains some really detailed instructions and clear drawings which made things easier for us. The roof light is in now and looks great. Only reason I haven't given 5 stars is that delivery could be improved - they deliver on a named day but at any time during the day, which is a bit tricky if you have booked contractors to come and take delivery and fit it (it's very heavy so you need a team of people there) as they can end up hanging around waiting for it to arrive any time between 9-5. Also the roof light arrived with absolutely no packaging, not even on the corners, which is a bit disconcerting given that it's expensive glass that you don't want to break. Finally the website states that next day delivery is possible but when I rang up this was apparently incorrect (I think for certain areas although not too sure why, we are in London). All in all, however, we are happy and would definitely order again. Thanks.”

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Posted 8 years ago

“I have used a lot of rooflight suppliers and EOS are a cut above the rest. The quality of the product is amazing. Will definitely be ordering from EOS again in the future.”

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Posted 8 years ago

“We have ordered several roof lights from EOS, both manual and electric. The service has always been excellent, especially rectifying a mistake we made. Roof lights seem to be well made and good quality. They have only been installed for a few months so can't comment on the longevity.”

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Posted 8 years ago

“Top customer service, top product, looks great = one very satisfied customer”

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Posted 9 years ago

“second purchase from EOS, excellent product and great service”

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Posted 9 years ago

“The roof lights were fantastic.”

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Posted 9 years ago

“The product is good. Although it arrived with some small scratches. Because we couldn't wait for a replacement I was offered touch up paint which I had to collect. I think the delivery charge is excessive since there is no help with installation. We are pleased with the end result though.”

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Posted 9 years ago

“I can't fault the service I received from EOS roof lights. The roof light arrived when they said the order processing was easy, as was the installation. I will definitely be fitting more of these roof lights, and will recommend them to my customers for their Garden rooms that we install.”

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Posted 9 years ago

“No issues to talk about, I ordered the product it arrived on time & no issues with the installation - very good.”

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Posted 9 years ago

“Great service and cost”

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Posted 9 years ago

“We are delighted with our roof light . Fantastic quality. Looks and function can't be faulted. Last but not least the customer service is excellent too, would be recommend this product.”

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Posted 9 years ago

“I found EOS Roofights to be a good company to deal with. The product was very good - my customers have been very happy with the four that I fitted. The delivery came when it was supposed to and was included in the price of the units which is much better than can be said of some of their competitors. Overall I am very satisfied. They will be my first port of call for roof lights in the future.”

Helpful Report

Posted 9 years ago

EOS Rooflights Ltd is rated 4.8 based on 323 reviews